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Comfort Suites Ontario Convention Center

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Comfort Suites Ontario Convention Center
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506 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites Ontario Convention Center
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Showing 500: English reviews
Reviewed 18 July 2013

This property and staff goes WAY beyond what you expect for lodging and business purposes. Every person that I encountered seemed to share the vision of excellent service in all areas. I had the opportunity to speak to the manager and she shared how they cross train everyone to ensure that the guests will be taken care of. They go...

Thank ConcreteEric
caa15, General Manager at Comfort Suites Ontario Convention Center, responded to this review

Dear ConcretePastor, I enjoyed speaking with you during your visit with us! Im so happy that your experience was such a good and positive one and that you'll be coming back to stay with us again. Our goal is to ensure that every guest need is met and that we go above and beyond to do so in the best...

Reviewed 17 July 2013

As soon as my plane landed, i called the hotel to have the shuttle pick me up. By the time i got my luggage, Ramone was already there at the shuttle ready to help me with my bags. He was very friendly and courteous, he kept a conversation going all the way back to the hotel. Very nice guy. My...

Thank Roseanna_17
caa15, General Manager at Comfort Suites Ontario Convention Center, responded to this review

Dear Roseanna_17, Its such a pleasure to hear that you had such a great and enjoyable experience while staying at our hotel, even though it was just a short visit. We hope that next time you are in town you'll be able to stay a bit longer and enjoy all that we have to offer. Thank you for saying with...

Lawrence, Kansas
Reviewed 14 July 2013

I am an Elite Gold Choice Hotels member and when we arrived at our room, there was a Star on our door and "Welcome Home (my name)" written the mirror, and a towel puppy on our bed and soft music playing on the TV. Made me feel at home. The staff on every shift were so nice and friendly. Breakfast...

Thank Debbies701
caa15, General Manager at Comfort Suites Ontario Convention Center, responded to this review

Dear Debbies701, We'd like to thank you for being an Elite Gold member with Choice and for choosing our hotel for you recent visit to Ontario! We love to make each guest feel welcomed and at home when coming to stay with us. Im very happy to hear that you enjoyed the breakfast each day. We try to vary the...

Bentonville, Arkansas
Reviewed 25 June 2013

I looked at the hotel first because of the rating on Trip Advisor. The price clinched the deal. I have paid much more for lesser hotels. I had to call them at the last minute and cancel the first night due to airline issues. They moved my reservation without a charge..first great impression. The check-in was quick and friendly. I...

1Thank Arkybob75
caa15, General Manager at Comfort Suites Ontario Convention Center, responded to this review

We are so pleased you found us and it's obvious by your research, you found us right here on Trip Advisor. The guest satisfaction has always been number one with us. Thank you for acknowledging our staff’s performance and letting other travelers know of your experience. Being the #1 Comfort Suites in Choice Hotels for the past 4 years we...

Reviewed 25 June 2013

We booked a room at this hotel because it was close to the Ontario Airport and we were flying out early the next morning. Having never stayed here before, I wasn't sure what to expect. When we arrived to check-in the staff was courteous and friendly and offered directions to nearby restaurants. The room was exceptionally clean and the bed...

Thank Darren R
caa15, General Manager at Comfort Suites Ontario Convention Center, responded to this review

Thank you so very much for the compliments on the cleanliness of the hotel, comfort of the beds and the wonderful breakfast we serve. The best were chosen especially for the comfort of our guests for a great night's sleep. I am pleased that we exceeded your expectations. Look forward to having you stay with us again.

Bakersfield, California
Reviewed 24 June 2013

This hotel lived up to the hype of reviewers on this site and others. Very happy with my stay. I don't know how old this hotel is, but it seemed brand new. Will be staying here again if I'm in the area.

Thank DGates01
caa15, General Manager at Comfort Suites Ontario Convention Center, responded to this review

Dear DGates01, I am elated to hear that we met your high expectations for our hotel after reading reviews that other guests have written. Its truly our goal to ensure the highest quality of service and comfort for all of our guests, each and every stay. Thank you for coming to stay with us and we hope to see you...

Mount Vernon, Indiana
Reviewed 22 June 2013 via mobile

Best hotel so far this trip. Beautiful rooms for the price, plush bedding, clean pool, guest laundry and snack bar , crystal water server with fresh fruit in it in the lobby, towel on bed shaped like a little dog to greet you with chocolates, super staff

Thank Gray4fam
caa15, General Manager at Comfort Suites Ontario Convention Center, responded to this review

Dear Gray4fam, Thank you so much for coming to stay with us! My staff and I are so happy to hear that you enjoyed your visit and found our hotel to be the best so far on your trip. What a nice complient to receive! We hope that you enjoyed the remainder of your trip and if you are ever...

Indian Wells, California
Reviewed 22 June 2013

After a long, tiring day of travel home to CA, we arrived back to Comfort Suites only to find a DEAD car battery. Luckily, we were rescued by Christian A.! Christian offered a battery charger - did not work. After his shift - he and another gentleman gave us a jump start and we were able to get home safely...

1Thank Sue S
caa15, General Manager at Comfort Suites Ontario Convention Center, responded to this review

Dear Sue S, Our guests are our number one priority and our staff will always go above and beyond to do whatever we can to be of assistance in any matter that may arise. Christian is an excellent employee and I am very pleased to hear that he was able to get your car up and running so you could...

Santa Cruz, California
Reviewed 22 June 2013

Short stay on business. Called for the shuttle and instantly there it was. Lobby looks sharp and new, room was perfectly clean, spacious and bed was comfortable. Front lobby staff was excellent. "They get it". Breakfast was good. If business has me returning, I will stay here without a doubt.

2Thank KCL101
caa15, General Manager at Comfort Suites Ontario Convention Center, responded to this review

Dear KCL 101, Thank you for choosing Comfort Suites Ontario for your recent business trip lodging! We do our very best to ensure that each guest has a pleasant and memorable experience when staying with us. We know that when traveling, especially for business, things can get hectic and its one of our many goals to make the guests feel...

Milwaukee, Wisconsin
Reviewed 20 June 2013

Staff very friendly and helpful. Hotel very, very clean. Housekeeping staff excellent - towel swan in room and star on my door as a frequent flier. Amazing breakfasts with everything you could think of. Other hotels pale in comparison and a really good daily rate.

2Thank Mary P
caa15, General Manager at Comfort Suites Ontario Convention Center, responded to this review

Dear Mary P, Thank you for taking the time to write a review about your recent stay with us at Comfort Suites Ontario, and thank you for your compliments! Cleanliness is so very important to us and our entire staff works hard to ensure everything is up to the highest possible standard. We are so pleased that we are able...

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Hotel & Grounds (13)
Room/Suite (27)
Dining (5)
Bathroom (6)
Business Centre/Function Rooms (2)
View from Room (2)
Pool/Beach Area (1)
Other (22)

Management photos: Courtesy of the property manager

All Management Photos (28)
Hotel & Grounds (7)
Dining (5)
Pool/Beach Area (3)
Room/Suite (10)
Business Centre/Function Rooms (1)
Other (2)
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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Comfort Suites(R) Ontario Airport is only one mile from the LA/Ontario International Airport and provides free airport transportation. Local points of interest like the Planes of Fame Air Museum, Ontario Convention Center and the Citizens Business Bank Arena are all minutes away. Additional attractions close to this hotel include the Ontario Mills Mall, Claremont College, University of La Verne, Raging Waters Water Park, California Speedway and the Fairplex, home of the L.A. County Fairgrounds. A number of entertainment venues, retailers and restaurants can be found in the vicinity. Hotel features and amenities include: * Free hot breakfast buffet * Free WIFI throughout the hotel * Outdoor heated pool and hot tub * 24-hour fitness center * 42-inch flat screen televisions This Ontario, CA hotel has a business center that provides guests with access to conveniences like a public computer with Internet access, free USA Today and copy and fax service. There are three banquet and meeting rooms located on the premises that can accommodate up to 100 people for most business or social functions. All of our well-appointed guest suites have microwaves, refrigerators, coffee makers, curved shower rods, hair dryers, irons, ironing boards, pillow-top mattresses and cable television with free HBO. Some rooms have wet bars. Handicap accessible and connecting rooms can be requested. This hotel has been certified a green lodging hotel with the California Green Lodging Program. For added convenience, coin-operated laundry facilities are located on the premise and valet cleaning service is offered. This hotel has a sundry shop. Ample parking is available and can accommodate most cars, trucks or buses. ... more   less 

Additional Information about Comfort Suites Ontario Convention Center

Address: 1811 E Holt Blvd, Ontario, CA 91761-2149
Region: United States > California > Ontario
Price Range: ₹ 6,732 - ₹ 12,484 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Ontario Convention Center 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Comfort Suites Ontario Airport Hotel Ontario
Hotel Style:
#1 Business Hotel in Ontario
#4 Best Value Hotel in Ontario
#6 Family Hotel in Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Ontario Convention Center staff and other travellers.
3 questions
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Questions? Get answers from Comfort Suites Ontario Convention Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“top floor--quiet”
 of 5 bubbles eleanorr685, 5 Mar 2017 | Read review
“Stayed on the ground floor. Room was quiet. Didn't need heat or AC.”
 of 5 bubbles DaveDawson888, 18 Feb 2017 | Read review
“Bottom floor rooms tend to be a bit louder, especially on weekends.”
 of 5 bubbles jm2017z, 13 Feb 2017 | Read review
“They have the a/c wall mount units inside the room. They are very quite and controlled by a remote controll”
 of 5 bubbles marksO3978AD, 10 Feb 2017 | Read review
“I always like a high floor, although this week I was on the 1st and it was very quiet.”
 of 5 bubbles JimmyPhx, 2 Feb 2017 | Read review
5 of 5