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Country Inn & Suites By Carlson, Ontario at Ontario Mills

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Country Inn & Suites By Carlson, Ontario at Ontario Mills
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496 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, Ontario at Ontario Mills
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Showing 469: English reviews
Sydney, Australia
Reviewed 27 January 2016

We stayed here two nights for some shopping, it as a really great hotel! The front desk staff are amazingly helpful, the rooms are a good size, very clean and quiet. Breakfast is included and its a great range for the price we paid. We have stayed once before and this is our favourite place to stay in terms of...

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Helpful?
Thank Proccy67
cisgm, General Manager at Country Inn & Suites By Carlson, Ontario at Ontario Mills, responded to this review

What an amazing review!! Thank you for sharing your experience with other potential guests. We love hearing from repeat guests who experience the same outstanding customer service and amenities every time they stay with us. This demonstrates that we have been successful in providing a consistent experience for our guests. We look forward to having you stay with us again...

San Diego, CA
Reviewed 25 January 2016

We stayed here during the state cup soccer tournament held in Norco (Silver Lakes Complex). Only 10 miles away from the soccer complex. Directly across the street from the Ontario Mills mall (lots of restaurants in the area too). My daughter and I shared a room with another mother/daughter from the soccer team. We shared a 1 bdrm suite with...

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Helpful?
Thank craftywriter
cisgm, General Manager at Country Inn & Suites By Carlson, Ontario at Ontario Mills, responded to this review

Thank you so much for your outstanding review!! I am happy that the breakfast worked out so well for your girls and that you all enjoyed the suite!! We are hosting teams for the State Cup tournaments for the next 5 weekends and based on your comments are going to have the continental items for our breakfast available at 6am...

Reviewed 14 January 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Yvonne T
cisgm, General Manager at Country Inn & Suites By Carlson, Ontario at Ontario Mills, responded to this review

Reviewed 12 January 2016

This was our first stay and I wish I could say we would come back but we just couldn't take the soft, lumpy mattress. We both woke up with back aches both mornings. Everything else about the stay was wonderful: great staff, very clean, nice room.

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Helpful?
Thank William T
cisgm, General Manager at Country Inn & Suites By Carlson, Ontario at Ontario Mills, responded to this review

We are sorry to hear that you didn't enjoy our beds. We know that bed preferences run from one extreme to the other but it never ceases to amaze me how diverse the comments are from our guests. We have had guests call and ask where they can purchase one of our beds (this goes for our pillows too that...

Palmdale, California
Reviewed 9 January 2016

I always read All reviews for any hotel I plan to stay at and on some occasions people exaggerate but to be completely honest this was the best hotel I have ever stayed at and I love the double tree but this hotel catered to my every need they drove me everywhere the check in took 5 min and check...

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank ben661b
cisgm, General Manager at Country Inn & Suites By Carlson, Ontario at Ontario Mills, responded to this review

What a great 5 star review. It sounds like we were successful in checking off all of your requirements for a relaxing and enjoyable stay. This is always our goal with every guest but we love hearing the success stories. Thanks you for letting us know and we look forward to seeing you the next time you are in the...

West Orange, United States
Reviewed 30 December 2015

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Belinda G
cisgm, General Manager at Country Inn & Suites By Carlson, Ontario at Ontario Mills, responded to this review

Dallas, Texas
Reviewed 24 December 2015

This was my first stay. The staff was friendly and helpful. They offer free wi-fi- parking, hot breakfast(eggs, bacon, waffles, etc), and a fitness room. It is right across from Ontario Mills. The room was comfortable and clean. The pillows are a bit too small.But, overall, it was a great stay. I'd recommend anyone to stay there.

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Helpful?
Thank ladybugmel
cisgm, General Manager at Country Inn & Suites By Carlson, Ontario at Ontario Mills, responded to this review

We are thrilled that you enjoyed your stay and appreciate you taking the time to tell others about your experience at the Country Inn & Suites by Carlson - Ontario Mills. We hope we are your first choice in a hotel when traveling to Ontario in the future.

Big Bear Lake, United States
Reviewed 22 December 2015

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Michelle M
cisgm, General Manager at Country Inn & Suites By Carlson, Ontario at Ontario Mills, responded to this review

La Habra, California
Reviewed 15 December 2015

From check-in to check-out, service was superb. The room was dust free, no weird smells, or carpet stains. The pillows were soft, mattress was firm, and sheets smelled fresh. There were plenty of outlets to plug in all your gadgets, cameras, and chargers. The breakfast was very satisfying but wish they had additional choices. Overall, it was a fantastic stay...

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Helpful?
Thank elcyberguy
cisgm, General Manager at Country Inn & Suites By Carlson, Ontario at Ontario Mills, responded to this review

Thank you so much for your 5 Star review! You mentioned almost all of the hot buttons for guests staying at a hotel and we are happy to hear that you found all of them to your satisfaction. We appreciate you taking the time to share your experience with other guests and look forward to having you stay with us...

Nashville, tennessee
Reviewed 13 December 2015 via mobile

We stopped for 1 night on our trip across the country. It was quite comfortable. The staff was quite accommodating when we had an issue with our bank card. The beds were cozy. I wish the breakfast had a few more hot choices and the pastries were kind of dry, but it was otherwise great!

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Helpful?
Thank lucky_lindsey2
cisgm, General Manager at Country Inn & Suites By Carlson, Ontario at Ontario Mills, responded to this review

Thank you so much for your review! We are happy to hear that our hotel was a pleasant addition to your cross country trip. We appreciate you choosing the Country Inn & Suites by Carlson - Ontario Mills and hope you will stay with us again in the future when your travels bring you back to our area.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Prepare for a stress-free stay at the Country Inn & Suites By Carlson(R), Ontario Mills, CA, beginning with complimentary transportation to the hotel from LA/Ontario International Airport (ONT). Our hotel at the intersections of I-10 and I-15 provides easy access to trade shows at the Ontario Convention Center and AHL hockey action at the Citizens Business Bank Arena, home of the Ontario Reign. You can also shop at Ontario Mills Mall or catch a NASCAR race at the Auto Club Speedway, both just minutes from the hotel. Recharge daily with the hotel's free breakfast, heated outdoor pool and fitness center, and then retreat to rooms with microwaves, mini refrigerators and HDTVs with HBO. Bring along snacks and drinks since every room and suite includes a refrigerator and a microwave, perfect for late-night appetites. Watch an HBO movie on the flat-screen TV or check emails with free Internet access. Our suites feature separate sleeping, living and dining areas donned with a king-sized bed, sleeper sofa, and a sizable table with seating for four. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Ontario at Ontario Mills

Address: 4674 Ontario Mills Pkwy, Ontario, CA 91764-5104
Region: United States > California > Ontario
Price Range: ₹ 7,163 - ₹ 12,211 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Ontario at Ontario Mills 3*
Number of rooms: 117
Reservation Options:
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Also Known As:
Country Inn & Suites By Carlson At Ontario Mills Hotel Ontario
Country Inn And Suites By Carlson At Ontario Mills
Country Inn Ontario Mills
Hotel Style:
#4 Best Value Hotel in Ontario
#5 Business Hotel in Ontario
#5 Romantic Hotel in Ontario
#11 Family Hotel in Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Ontario at Ontario Mills staff and other travellers.
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Questions? Get answers from Country Inn & Suites By Carlson, Ontario at Ontario Mills staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I don't recommend this hotel”
 of 5 bubbles vickia864, 14 Nov 2016 | Read review
“Choose a room on the south side of the hotel, away from the highway.”
  • Plentiful comfortable pillows
  • Upscale kitchenette
  • Elegant ceiling fan
 of 5 bubbles WiseKindTrue, 7 Sep 2016 | Read review
“Great view, well kept, concierge service, the works!”
 of 5 bubbles 390dezg, 5 Jul 2016 | Read review
“Get a Suite”
 of 5 bubbles michaelwE2593QD, 28 Jun 2016 | Read review
“Not a bad room on the property”
 of 5 bubbles 641jerryb, 7 Jun 2016 | Read review
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