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Waterfront Hotel, a Joie de Vivre hotel

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Traveller (212)
Room & Suite (315)
Pool & Beach (40)
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Overview
  • Excellent46%
  • Very good31%
  • Average16%
  • Poor5%
  • Terrible2%
Travellers talk about
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AMENITIES
Free Wifi
Parking
Breakfast Available
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
5 Jun6 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,058)
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Traveller rating
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221 - 225 of 1,039 reviews
Reviewed 8 August 2017

Very clean room. Not so friendly and even indifference coming from front desk staff. Great location. Thumbs down on the absence of airport shuttle. Missing complimentary breakfast that other hotels offer.More

Review collected in partnership with this hotel
Thank Robert E
Response from Waterfront H, General Manager at Waterfront Hotel, a Joie de Vivre hotelResponded 14 August 2017

Dear Robert E, Thanks for staying with us and for your review of our hotel. We do offer a shuttle to a short radius around the hotel. We've also shared your comment with our team in order to improve service. We hope to see you...More

Reviewed 8 August 2017

We stayed at the Waterfront Hotel for several reasons, including waterfront view, proximity to Alameda, and an early anniversary celebration. I checked rates online with various "discounted" sites and found them all to be comparable. When I called the hotel, Mary Ellen in reservations was...More

Thank Foodtraveler88
Response from Waterfront H, General Manager at Waterfront Hotel, a Joie de Vivre hotelResponded 14 August 2017

Dear Foodtraveler88, We're so happy you enjoyed your experience here and that you recognized the hard work of Mary Ellen to take care of you. We believe in going the extra mile to make sure our guests have the best stay possible. We look forward...More

Reviewed 7 August 2017

The single best part of this hotel is its location - on the waterfront in Jack London Square. The building, facility, rooms are on the rustic side - clean, but dated. The staff is friendly and professional. This is typically my backup hotel if the...More

Thank URIguy
Response from Waterfront H, General Manager at Waterfront Hotel, a Joie de Vivre hotelResponded 8 August 2017

Dear URIguy, Thanks for staying with us and for your review of our hotel. Your high mark for service confirms our team's commitment to deliver the very best everyday for our guests. We look forward to seeing you again. All the best, Chris

Reviewed 6 August 2017

Jack London Square has great possibilities. The waterfront location, places to walk, and many nice buildings--it just needs more shops and casual places to eat. The Waterfront Hotel is in a wonderful location right on the docks and near the ferry.The hotel is nice with...More

Thank Nancy J
Response from Waterfront H, General Manager at Waterfront Hotel, a Joie de Vivre hotelResponded 7 August 2017

Dear Nancy, Thanks for staying with us and sharing your experience. We offer our receptions Monday through Friday for our guests as an opportunity to connect. We also offer coffee service 24/7 with the Keurig machines provided in the lobby after 10am. We're happy you...More

Reviewed 5 August 2017

We enjoyed our stay here. It has a great location within 5 minutes walk to the Ferry. It's a reasonable priced hotel that's clean has a great location. Therestaurant has a great place for and outside lunch.More

Review collected in partnership with this hotel
Thank michaelpE2262FC
Response from Waterfront H, General Manager at Waterfront Hotel, a Joie de Vivre hotelResponded 7 August 2017

Dear Michael, Thanks for sharing the love on TripAdvisor for The Waterfront. We are so happy you stayed with us and were able to enjoy all the services and amenities our hotel and the location has to offer. Come back and see us again. All...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Concierge
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$ 171 - US$ 387 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Oakland
#3 Business Hotel in Oakland
#3 Family Hotel in Oakland
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$ 171 - US$ 387 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Oakland
#3 Business Hotel in Oakland
#3 Family Hotel in Oakland
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (212)
Room & Suite (315)
Pool & Beach (40)
Dining (10)
Amenities (6)
Business Centre & Event Rooms (1)
Questions & Answers
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toobastar
26 October 2017|
AnswerShow all 6 answers
Response from Alvin R | Reviewed this property |
No. Not walking distance close
1
Vote
917cecilyl
28 August 2017|
Answer
Response from Nathan B | Reviewed this property |
Smoking is not allowed on the balconies, you must be physically away from the hotel outside to smoke.
0
Votes
MGafill
30 May 2017|
Answer
Response from SavBlancLAK | Reviewed this property |
I'm a bit surprised- the management was very responsive. It's a lovely property- I'd give them another chance.
0
Votes
Room Tips
"stay above ground floor"
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"Water view and not first floor"
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"overlook the water."
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"Waterside rooms have lovely views. Are quiet and well-appointed."
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