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Hilton Oakland Airport

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Hilton Oakland Airport
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887 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Oakland Airport
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Showing 868: English reviews
San Pedro, CA, United States
Reviewed 25 June 2016

The person answering the phone to give directions to locate the shuttle was disengaged and mumbled. When I asked her to repeat the instructions she was unhappy. Dirty bathroom did not help. Not value.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Lowell J
Palm Desert, California
Reviewed 25 June 2016 via mobile

Arrived here for the quarterly business meeting. I like the location as it is close to the airport and the BART system. The rooms are spacious and clean and the fitness center is well equipped. The staff are friendly and attentive. Check in was a breeze

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Thank Berlinda B
Sherman, Texas
Reviewed 22 June 2016 via mobile

Stayed for 5 nights here. The room rates were reasonable, clean big rooms. The staff was friendly and I was able to use a shuttle to go to the Oakland A's game and be dropped off close to the stadium. There was plenty of parking but I hate having to pay for parking when I am already staying overnight!! Only...

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Thank Irishman_75090
Boston, Massachusetts
Reviewed 22 June 2016

Visiting California for a relatives graduation. This hotel was in an excellent area. Hotel staff at reception were great. Hotel room was ok, but had a moldy smell and a juice stain on the carpet. Room was only half cleaned on one day

Review collected in partnership with Hilton Hotels & Resorts
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Thank 908christinaj
Oakland, California
Reviewed 21 June 2016

Such a nice setting for a Air Port hotel and the rooms were large and all of the staff were very friendly ,it was so nice to have coffee waiting when I checked out the next morning at 4am .The food at the bar was great and the service was out standing.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Ellen S
Fresno, California
Reviewed 20 June 2016

You can do better. I want to see Hilton do better. Been proactive to solve customers concerned. if you promise to call them do so. Treat your guest fair. My take on is, Hilton only pretends to deal with you when reside in one of their rooms, Thus it makes it harder for me to recommend anyone to choose Hilton.

Review collected in partnership with Hilton Hotels & Resorts
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Thank augustinohk
Wigginton, United Kingdom
Reviewed 20 June 2016 via mobile

How they can pass this service as Hilton standard is shocking. Rooms are great location perfect front desk service awful can't be bothered attitude not helpful at all and wouldn't even make eye contact very poor indeed

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Thank walter f
Denver, United States
Reviewed 19 June 2016

Bathrooms need an update. Internet didn't work the way in which was described at check-in. They attempted to charge for multiple nights of parking when only one night was utilized. It was taken care of, but it took multiple attempts for the front desk to correct the error.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Galeann N
Los Angeles, California
Reviewed 18 June 2016

Friendly staff & clean room . I would recommend this hotel to everyone. I was able to check in early and was given late checkout. Next time I am in Oakland I will stay here again. I have no complaints

Review collected in partnership with Hilton Hotels & Resorts
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Thank 173shaylam
Maryland
Reviewed 18 June 2016

1) Had encounters with rude staff. I called front desk for wake up call and she cut me off as I was talking. Then promptly hung up right after I gave her my wake up time. 2) impersonal staff at door. They don't acknowledge clients/people entering the Lobby. I've stayed a lot of Hiltons and they're always very welcoming. My...

Review collected in partnership with Hilton Hotels & Resorts
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Thank sera75

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hilton Oakland Airport

Address: 1 Hegenberger Rd, Oakland, CA 94621-1405
Region: United States > California > Oakland
Price Range: ₹ 8,312 - ₹ 20,092 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Oakland Airport 3.5*
Number of rooms: 360
Reservation Options:
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Also Known As:
Hilton Oakland Airport Hotel Oakland
Oakland Hilton
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Oakland Airport staff and other travellers.
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Questions? Get answers from Hilton Oakland Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a renovated room, don't bother with a patio room”
 of 5 bubbles DKHNL, 17 Mar 2017 | Read review
“Wing 3 seems to be a good choice, looking at some of the other comments on here”
 of 5 bubbles W9833OLpeterm, 5 Sep 2016 | Read review
“Rooms away from Hegenberger are quieter”
  • Comfortable king bed
 of 5 bubbles geotech522, 3 Sep 2016 | Read review
“A room looking out to the pool can be noisy.”
  • Spacious and comfortable
  • A bit crowded
 of 5 bubbles Sassamatt, 23 Aug 2016 | Read review
“Stay in a different hotel”
 of 5 bubbles DavidM625, 12 Aug 2016 | Read review
5 of 5