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Hilton Oakland Airport

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Hilton Oakland Airport
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859 Reviews from our TripAdvisor Community

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Showing 841: English reviews
Visalia, United States
Reviewed yesterday NEW

My employer paid for my room but my card was charged as well. I'm left with insufficient funds and the hotel has agreed to reimburse but failed to do so 2 days later. Meanwhile charges keep adding up.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank reneg172
Buffalo, New York
Reviewed yesterday NEW

My husband and I stayed there for a Raiders game. We thought it was a nice place. No complaints. The room was clean, nice size and close to the stadium. The breakfast was expensive as well as the parking, there was a nice sports bar, the food there was good. Overall we enjoyed ourselves.

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Helpful?
Thank vcopeland914
Reviewed 4 days ago NEW

Stay anywhere else in the OAK Airport area this hotel is old and not kept up. It needs renovation in every way but none has been initiated If given a choice I would travel 50 miles to avoid this hotel

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Joy H
Corey W, Manager at Hilton Oakland Airport, responded to this review

Please accept my sincerest apology on behalf of the hotel staff. Our rooms have been recently renovated and we take pride in our efforts to ensure all are 100% ready. I can see there were a couple of issues with your room which had an impact on your overall experience. Again, I am truly sorry. I hope to have another...

San Antonio, Texas
Reviewed 1 week ago via mobile

This hotel is average but a good value. Room was clean and beds were comfortable. I got a good nights sleep after watching the warriors game (short shuttle ride away) and hanging out downtown. Hotel is a bit old and outdated but not bad. Inside my room was updated and had all the standard amenities (flat panel tv, fridge, desk,...

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Helpful?
Thank M_Tucker28
Corey W, Manager at Hilton Oakland Airport, responded to this review

Good Afternoon and thank you for the great feedback on your stay. I'm glad we were able to accommodate you with close proximity to Oracle Arena, and that you rested well. You should certainly come visit us again the next time you are in town. We would love to welcome you back.

Dallas, United States
Reviewed 1 week ago

This hotel claims it has been updated. Unfortunately, the bathroom and ventilation have not. The bathroom had this old yellow stained tub with out of date counters and faded wallpaper. The place smells of mold.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Roxanne S
Marseille, France
Reviewed 1 week ago

Staff was very friendly and everything went smoothly. I could not get in the hot water in the shower the morning that I left and that was a disappointment. But the room was very clean and the bed was very comfortable.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Al M
Corey W, Manager at Hilton Oakland Airport, responded to this review

Good Afternoon! Please accept my sincerest thank you for taking the time to let us know about your stay. I am very pleased to learn the staff treated you with kindness. As well, I must apologize for your encounter with the water in your room. I will make sure this is addressed by our Maintenance team. Please come back and...

Everett
Reviewed 1 week ago via mobile

First, the employees here were amazing. Each was friendly and helpful but not fake or intrusive. Nothing but praise for the individuals who work there. Our room was clean. The facility was very outdated. Salmon marble tiles in bathroom, cream colored tub didn't match white toilet and sink . Very tiny bathroom. Hallways smelled odd. Conference space looked like an...

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Helpful?
Thank Jennifer H
Corey W, Manager at Hilton Oakland Airport, responded to this review

Thank you for taking the time to let us know about your stay. We are delighted to know the staff was helpful and provided great service. As well, please accept our sincerest apology for your disapproval of the hotel's condition. Your feedback will be shared with our Executive Team. We will use it towards improvement.

Reviewed 1 week ago via mobile

A nice hotel, located few minutes away from the home of the Golden Gate Warriors. Pretty quiet, neat and quiet place to overnight. Lots of parking for you car. Has a restaurant which is ok. Best in Oakland area

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Helpful?
Thank Angelo P
Corey W, Manager at Hilton Oakland Airport, responded to this review

Thank you so much for providing feedback for the Trip Advisor community. We are pleased to provide a place to stay in close proximity to the Oracle Arena with a restaurant and sports bar on site. I am very happy you had a great stay and hope to welcome you back in the future.

Cumming, Georgia
Reviewed 3 weeks ago

We checked in with no problem. However, after getting into our room and unloading our luggage, our key cards refused to work without many tries. Maintenance was called, and after about 30 minutes, he came up and declared that there was nothing wrong. We still could not get them to work. Each time we left the room it was a...

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Helpful?
Thank gawildcats
Corey W, Manager at Hilton Oakland Airport, responded to this review

Thank you for your feedback regarding your stay. We simply cannot improve if we do not hear from our guests. As well, I must offer my sincerest apology for the trouble you experienced with your room keys. We have a preventative maintenance program in place to identify and correct similar issues. Again I apologize on behalf of the hotel staff...

Snellville, Georgia
Reviewed 3 weeks ago

Stayed at this hotel while on a business trip. The hotel is excellent. Accessible to the freeway and public transportation. The breakfast at this hotel is excellent. Staff is amazing and will do whatever it takes to ensure your stay is pleasant.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank jeromef704
Corey W, Manager at Hilton Oakland Airport, responded to this review

Thank you for taking the time to provide feedback on your stay. I'm very pleased to learn the staff treated you well and that you enjoyed the breakfast. This is the type of service we take pride in providing for all of our guests. Please come back and visit us again. Kind Regards,

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hilton Oakland Airport

Address: 1 Hegenberger Rd, Oakland, CA 94621
Region: United States > California > Oakland
Price Range: ₹ 8,851 - ₹ 19,812 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Oakland Airport 3.5*
Number of rooms: 360
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Also Known As:
Hilton Oakland Airport Hotel Oakland
Oakland Hilton
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Oakland Airport staff and other travellers.
9 questions
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Questions? Get answers from Hilton Oakland Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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