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Red Lion Hotel Oakland International Airport

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Red Lion Hotel Oakland International Airport
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330 Reviews from our TripAdvisor Community

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Showing 320: English reviews
Orange Park, Florida, United States
Reviewed 29 September 2016 via mobile

We're this a lower scale hotel, I'd give maybe 4 stars for cleanliness and safety, but $170+ for what we got is absurd. Half our room was broken: shower drain, drapes, tv remote, and drawers. You have to pay to park even though you're a paying guest. They have these annoying lights that you can't leave on because they'll turn...

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Helpful?
Thank Megan V
FrontDesk_GM, General Manager at Red Lion Hotel Oakland International Airport, responded to this review

Comments like yours are always appreciated and valuable to our continual improvement. We are grateful for you notifying us of your recent experience. It saddens us to hear you did not enjoy your stay with us. We are very sorry that we did not deliver the value you were expecting. Our rates are always changing as we strive to remain...

California
Reviewed 22 September 2016

A miserable place. No swing lock on the inside of the door -- it was broken off and not replaced. Cracks and amateurish patch jobs on one of the walls, and not small cracks either. I would say I got a room that never should have been rented except that the carpet in one of the elevators was dirty and...

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Helpful?
Thank scca X
FrontDesk_GM, General Manager at Red Lion Hotel Oakland International Airport, responded to this review

Your feedback is greatly appreciated. Thank you for taking the time to share your thoughts with us. It saddens us to hear you were not satisfied with our accommodations as we strive to provide comfort for all of our guests. We appreciate you notifying us of the issues you encountered in your room and we will look into the cracks...

Reviewed 18 September 2016 via mobile

Don't bother going here! Stay far away! Staff is rude. Double charged us and refused to reverse the charges. Staff is unprofessional. Hotel is a bit old and run down. Do yourself a favor and don't waste your time coming here.

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Helpful?
1Thank Famarama S
FrontDesk_GM, General Manager at Red Lion Hotel Oakland International Airport, responded to this review

Your feedback is extremely valuable to us. We apologize that you did not enjoy your recent stay with us. We pride ourselves on our customer service and guest experience and are very sorry to hear that we were not able to meet your expectations. We will share your comments with our staff in order to improve for the future. Please...

A TripAdvisor Member
Level Contributor
4 reviews
3 hotel reviews
Reviewed 15 September 2016 via mobile

When we got there I was getting ready for a rundown room but I was surprized. The room was clean. Really good customer service. The only gripe I have is the parking. We had to pay but it is expected in these areas.

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Thank A TripAdvisor Member
FrontDesk_GM, General Manager at Red Lion Hotel Oakland International Airport, responded to this review

Thank you for taking a moment to provide your feedback regarding your recent stay. We are happy to hear that you were pleased with the quality of your room as well as our excellent customer service. It's great to hear we delivered more than what you expected. However, we are sorry you were disappointed with the parking fee. Again, we...

Reviewed 15 September 2016 via mobile

Hotel is right next to oakland airport free shuttle...i like the breakfast Asian porridge and typical American style mix...hotel is cheaper then cross street Hilton...i been to hilton oakland airport too. If you want to save $..red lion is cheaper... building is little old but ok..

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Thank sam l
FrontDesk_GM, General Manager at Red Lion Hotel Oakland International Airport, responded to this review

We appreciate you taking the time to share your valuable feedback. We are happy to hear that you were pleased with our location and breakfast at a great value. It is our hope that you will continue to choose Red Lion Hotel for our great value and tasty breakfast. Again, we thank you for your review and we hope to...

Coronado, California
Reviewed 22 August 2016

Hotel lobby and hallways smelled clean. Room was very clean and smelled fresh. Bedding was crisp. Plenty of towels, nice shampoos/soaps. Good gym. When only 2 treadmills available both should be in working order...only one was.

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Helpful?
Thank mopsmarg
FrontDesk_GM, General Manager at Red Lion Hotel Oakland International Airport, responded to this review

It is wonderful to hear you had an enjoyable stay with us here at Red Lion Hotel Oakland. We are pleased you were able to take advantage of some of our amenities including the gym! Thank you for informing us that one of the treadmills was not working properly. We have reached out to maintenance to look into it. We...

Reviewed 16 August 2016 via mobile

Great hotel, great location near the airport, near the Bart and Metro bus line. Great room, very clean. Free breakfast of Fried Rice, scrambled eggs, sausage, country potatoes with peppers and onion, pastries, hot n cold cereal and lots more. The shuttle runs 24/7 and was available anytime we needed it. Would recommend to anyone.

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Thank Alice101112
FrontDesk_GM, General Manager at Red Lion Hotel Oakland International Airport, responded to this review

Thank you for your high recommendation! We are pleased to hear we were able to deliver a wonderful experience during your recent stay. Our complimentary breakfast includes a wide assortment of items in the hopes of having something for everyone. Sounds like you were able to enjoy some of the choices! We appreciate all of your kind words and look...

Salt Lake City, Utah
Reviewed 2 August 2016

Let me tell save you the experience of staying at the Red Lion. I booked it because I read on Tripadvisor that they had a good, free shuttle from the airport and I was coming in late and did not want to take a taxi. Guess what, ALL of the hotels - Marriott Courtyard, Hilton, etc. (any place that is...

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Thank D C
FrontDesk_GM, General Manager at Red Lion Hotel Oakland International Airport, responded to this review

Your feedback is appreciated and welcome as it presents us the opportunity to improve upon the aspects that matter most to our guests. We apologize for the unpleasant wait time you experienced and will be looking into any reasons for the tardiness of our driver. We are glad you notified our staff that you were not satisfied with your room...

Roseville, California
Reviewed 27 July 2016 via mobile

Our family used the stay, park and fly option as we had an early morning departure from Oakland airport. The room was adequate and the shower was nice. However, the 5 am shuttle we were planning on taking to the airport left without us as their policy was to prioritize flight crew over hotel guests, and the shuttle wouldn't have...

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Helpful?
Thank Kaister67
FrontDesk_GM, General Manager at Red Lion Hotel Oakland International Airport, responded to this review

Thank you for taking the time to share your experience with us. We are very sorry to hear it is unlikely that we will have the privilege of seeing you again. While we do include a shuttle service for travelers, our shuttles have a limited amount of space and we try to accommodate all of our guests. We suggest planning...

Clayton, California
Reviewed 26 July 2016

I booked one night stay plus parking at Red lion Oakland .During the checking ,i informed the staff that we will not leave a car and, I asked the charges be adjusted. I was told it will be taken care during check out ,which was not ! I was given a number to call a manager later on . The...

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Thank claytongirl24
FrontDesk_GM, General Manager at Red Lion Hotel Oakland International Airport, responded to this review

Thank you for choosing Red Lion Hotel Oakland International Airport for your recent stay. Because of our proximity to the airport, we get a lot of travelers that choose to partake in our Park & Fly packages. We are saddened to hear your experience with us has been unpleasant due to a mix up that occurred. Please contact us again...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Red Lion Hotel Oakland International Airport hotel in Oakland, California offers superb Three-Diamond, full-service accommodations where personal service and comfort will give each guest a memorable experience. Our beautiful Oakland, California hotel is located halfway between San Francisco and San Jose, California located in the heart of the East bay. We are minutes away from the University of California at Berkley, California State University East Bay, Stanford University and San Jose State University, as well as numerous community colleges. Also be sure to visit Jack London Square bustling with unique shops, restaurants and nightlife. If your leisure time allows, please make Bay Street Mall a priority for all of your retail shopping needs, this shopping center, located less than 18 miles from the hotel, features a variety of specialty shops as well as known retailers such as Coach, Abercrombie and Fitch & Nike just to name a few. The Red Lion Hotel in Oakland, CA is also fortunate enough to have nearly forty well-established houses of worship nearby, including First African Methodist Episcopal Church, Allen Temple, Buddhist Church of Oakland, Church of Jesus Christ of Latter Day Saints, and Temple Sinai & Jehovah's Witness Oakland Central. Weddings, Bar/Bat Mitzvahs, Quinceañeras and Corporate Events are our specialties, with meeting rooms ranging from our executive boardrooms to Monterey room and our California Ballroom. Red Lion Oakland International Airport Hotel offers complimentary shuttle service to and from the Oakland International Airport from 4:00 A.M. - 11:00 P.M. Our shuttle service also provides transportation to the Coliseum BART Station. ... more   less 

Additional Information about Red Lion Hotel Oakland International Airport

Address: 150 Hegenberger Rd, Oakland, CA 94621 (Formerly Park Plaza Hotel)
Region: United States > California > Oakland
Price Range: ₹ 7,350 - ₹ 13,897 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Red Lion Hotel Oakland International Airport 3*
Number of rooms: 189
Reservation Options:
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Also Known As:
Park Plaza Hotel Oakland
Park Plaza Oakland
Oakland Park Plaza
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Questions & Answers

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Questions? Get answers from Red Lion Hotel Oakland International Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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