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BEST WESTERN PLUS Airport Inn & Suites

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BEST WESTERN PLUS Airport Inn & Suites
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510 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Airport Inn & Suites
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Showing 476: English reviews
Houston, Texas
Reviewed 5 March 2016

Top hotel staff all friendly and helpful. Hotel is very clean and services are great. A solid value for the traveler. Good location for easy access to Oakland Airport and BART transportation via the shuttle offered by the hotel. Hotel is well maintained and rooms are clean, quiet and with modern touches.

Review collected in partnership with Best Western
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Helpful?
Thank repick1103
DRose4MVP
Reviewed 25 February 2016

Stayed at this location 2 times now, been pleased both times. Staff is very helpful, rooms are clean and updated, large flat screen, comfortable beds, good breakfast, secure & bright parking lot, as well as an indoor pool, and even a free airport shuttle.

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1Thank DRose4MVP
Rio Rancho, NM, United States
Reviewed 24 February 2016

One of the best hotels ever at the Airport. The bed is worth the price!!! Easy check-in and check-out. The room was the cleanest ever and that BED! so comfortable. Didn't have breakfast this time, but it looked great.

Review collected in partnership with Best Western
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Helpful?
Thank Thomas M
Raleigh, North Carolina
Reviewed 23 February 2016

I had nicely appointed, very quiet room just minutes from OAK. My rental car had a flat and the staff suggestions were helpful (7 pm on a Sunday night). Their airport shuttle runs 24-7. Imagine my surprise when I had a bag breakfast sack handed to me at 4:30 a.m.! Exceptional!! I would certainly recommend this hotel to others.

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Helpful?
1Thank Margaret T
Fresno, California
Reviewed 23 February 2016 via mobile

This Inn is reasonably priced and near OAK airport. Front desk person was very nice. Room, nice. In bed and awakened at 11:08p.m. by the odor of cigarette smoke penetrating through something -not cool! It smells like a club from 1987. I've covered the vents and placed a towel at the bottom of the entry door and still, it's coming...

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Helpful?
1Thank ritaraec
Steven M, Manager at BEST WESTERN PLUS Airport Inn & Suites, responded to this review

I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the guest experience better than ever before....

Reviewed 22 February 2016

Stayed one night 1/29. Check in was fine, the lady was ok. She did provide information about food delivery, but aside from that maybe work on your customer service. The room was fine, big enough for 2 with 2 beds. Only there one night and the place was kind of in a lousy area, seemed unsafe at night. Had breakfast...

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Helpful?
Thank Lisa D
Steven M, Manager at BEST WESTERN PLUS Airport Inn & Suites, responded to this review

I am extremely sorry for your experience you had with this staff member during your stay recently. To hear how your stay was and how the staff member treated you is unacceptable. Again on behalf of our entire team, I would like to truly apologize for not exceeding your expectations. Your satisfaction is important to us and I will be...

Bellingham, Wa
Reviewed 18 February 2016

The service was great. They have a free shuttle from the Oakland airport & will shuttle you within a 3 mile radius of the hotel. That made it very nice for catching the BART & finding various places to have dinner. Enjoyed their pool & hot tub. Very clean. The breakfasts were really good & changed some every few days....

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1Thank vhagenm
Oakland, United States
Reviewed 16 February 2016

We really enjoyed our stay at this Best Western. Although it is in the middle of a bunch of warehouses and airport traffic, we felt like we were in an oasis. The pool and hot tub are excellent and our room was lovely. We were very well-rested and relaxed after our two night away.

Review collected in partnership with Best Western
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Thank Nastasha R
Alvaton, Kentucky
Reviewed 12 February 2016

I stay at hotels for business half of each work week so I expected the Oakland airport Best Western to be just another place to get a few hours of sleep before heading home after a vacation trip to Hawaii. I was wrong. The service was outstanding, from the minute we boarded the shuttle from the airport until we stepped...

Review collected in partnership with Best Western
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Helpful?
1Thank Sandy C
Chambery, France
Reviewed 11 February 2016

That was definitely the best of the five hotels I have been to during my 10-day visit in the Bay area. Very pleasant and courteous staff at the reception, large and comfy bed, a nice view, functional bathroom, efficient WiFi network, etc. I cannot judge the TV quality because I do not use it. In short, go there!

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Helpful?
3Thank Ruddy L

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS Airport Inn & Suites

Address: 170 Hegenberger Loop, Oakland, CA 94621-1326
Region: United States > California > Oakland
Price Range: ₹ 8,450 - ₹ 12,943 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Airport Inn & Suites 2.5*
Number of rooms: 76
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity and Best Western so you can book your BEST WESTERN PLUS Airport Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Airport Inn And Suites
Best Western Plus Airport Hotel Oakland
Oakland Best Western
Best Western Oakland
Hotel Style:
#4 Best Value Hotel in Oakland
#5 Business Hotel in Oakland
#5 Romantic Hotel in Oakland
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Airport Inn & Suites staff and other travellers.
15 questions
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Sparta, Michigan
4 months ago
North Kingstown, Rhode Island
9 months ago
galveston, United States
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Airport Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Please stay away from this hotel if you need a good night sleep! Service is bad at best. Very uncooperative staff. Bad experience!”
 of 5 bubbles Lucillia884, 5 Feb 2017 | Read review
“Three floors. Elevator doesn't make noise.”
 of 5 bubbles abby57, 22 Nov 2016 | Read review
“It would help if you have a car rental to get around, esp. to drive to restaurants for your lunch and dinner.”
 of 5 bubbles emjaykay2016, 7 Nov 2016 | Read review
“We had a room AWAY from the highway side, so noise was not an issue”
 of 5 bubbles Deroney, 7 Oct 2016 | Read review
“I made no special request for location and my room was excellent”
 of 5 bubbles charlesg654, 22 Aug 2016 | Read review
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