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Extended Stay America - Oakland - Emeryville

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Traveller (24)
Room & Suite (26)
Dining (1)
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Overview
  • Excellent24%
  • Very good17%
  • Average12%
  • Poor12%
  • Terrible35%
Travellers talk about
“grab and go”(6 reviews)
“longer stay”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Non-Smoking Rooms
Kitchenette
Pets Allowed
Wheelchair Access
Self-Serve Laundry
2 Star Hotel
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (191)
There are newer reviews for Extended Stay America - Oakland - Emeryville
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47
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64
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All reviewsgrab and gohome away from homelonger stayhotel is situatedworking orderenjoyed my staya nice place to staythe east baybart stationroom was clean and comfortablepublic transportationfree breakfastone night staytargetesaranaamc
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31 - 35 of 187 reviews
Reviewed 3 April 2017

The lie is so blatant I couldn't give it any stars. I booked the room from San Diego expecting a typical motel breakfast. When we got there I asked where the breakfast would be served at-where was the room. The clerk pointed to a very...More

Thank donovanjj
Response from 00esa, General Manager at Extended Stay America - Oakland - EmeryvilleResponded 4 April 2017

We are so sorry our complimentary breakfast offerings did not meet your satisfaction. When we receive this type of valuable feedback, it is always shared with our Brand Leaders so they have knowledge of our guests' desires regarding breakfast choices and assists them in determining...More

Reviewed 2 April 2017 via mobile

Room hve a bad odor. When I chked in ppl was knocking on front & back doors. Registration desk No professionalism at all. Manager hve baby behind desk running hollowing, playing mad car racing with chair behind desk, ruff playing with guy while he is...More

Thank Cynthia B
Response from 00esa, General Manager at Extended Stay America - Oakland - EmeryvilleResponded 4 April 2017

Cynthia, thank you for sharing your candid feedback. We sincerely apologize for your disappointing stay and regret the unpleasant experience you encountered. You deserved a comfortable and stress-free visit, and I assure you that what you experienced is not acceptable. We will take immediate action...More

Reviewed 27 March 2017 via mobile

Last year I was here in January 2016 and felt this is 1 of the best hotel for the low price they offer however this year I am very disappointed as service has gone worse. In complementary breakfast there is only Granola bar, no muffins/fruits...More

1  Thank Aditya J
Response from 00esa, General Manager at Extended Stay America - Oakland - EmeryvilleResponded 28 March 2017

Aditya, thank you for staying with us once again. We regret we did not live up to your expectations and are sorry for the issues you experienced. Our team prides itself on delivering wonderful hospitality, so I am sorry this was not your experience with...More

Reviewed 14 March 2017

Normally Extended Stay has a "fully equipped" kitchen. Here, you had to go to the reception to pick up: 2 cups, 2 glasses, 2 dishes, 2 forks, spoons & knives, 2 pans. No dishwashing liquid or sponge. Bed frames were broken, one actually collapsed. The...More

Thank Patricia V
Response from Manager_11525, Manager at Extended Stay America - Oakland - EmeryvilleResponded 11 April 2017

I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that your recent stay with us was not pleasant and you had issues...More

Reviewed 20 February 2017 via mobile

Went to work and almost lost my job, room smelled of weed.. got to work dogs started barking. After I told of my stay it was ok. Still I had to go through the process. No coffee, rooms nasty, never again. Stayed two nights, came...More

Thank Mary S
Response from Manager_11525, Manager at Extended Stay America - Oakland - EmeryvilleResponded 22 February 2017

I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that your recent stay with us was not pleasant and you had issues...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$ 134 - US$ 216 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$ 134 - US$ 216 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (24)
Room & Suite (26)
Dining (1)
Questions & Answers
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highflyerlcl
8 September 2016|
AnswerShow all 3 answers
Response from mails4ravikumar | Reviewed this property |
You will find AC transit bus service which will connect to SF Main transbay terminal
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Room Tips
"Top floor is best, but SLOW elevator"
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"This place just needs a refresh. The floors were gross, the bathroom had burn marks from cigarettes and the..."
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"Book another hotel chain. Hyatt house, Towneplace or LaQuinta suites all better than this one."
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"I don't know if there are any good rooms!"
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