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Homewood Suites by Hilton Oakland-Waterfront

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#10 of 50 Hotels in Oakland
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Homewood Suites by Hilton Oakland-Waterfront
Homewood Suites by Hilton Oakland-Waterfront
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781 Reviews from our TripAdvisor Community

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Showing 764: English reviews
Sacramento, California
Reviewed 6 days ago NEW

The room that was assigned to me was so unacceptable according to Hilton standard. For starters the room was noisy, dirty, and run down. I checked in late and didnt actually enter the room till a couple hours later. In the morning I found hair (that wasn't mine) in the shower and bathroom area where the soap was left. Breakfast...

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Helpful?
Thank msshah996
jhirsch, General Manager at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

Dear msshah996, Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced. I have addressed your concerns about your room and the breakfast and with our team and we're currently...

West Covina, California
Reviewed 6 days ago NEW

I booked and paid for a 2 bedroom suite back in Sept. After arriving at Nov 26 12pm on day of check in I was told to come back at 3 because rooms we're not ready which was OK since check in wasn't until 3pm. After coming back at 3pm we we're told that our rooms we're given away by...

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Helpful?
Thank mariopC6891HX
jhirsch, General Manager at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced, especially in regards to the two bedroom suite you requested not being available at the time of check-in. I have...

oceanside, United States
Reviewed 1 week ago

Excellent hotel and people. We enjoyed the cleanliness and the beautiful harbor view from the hotel balcony. We loved the high ceiling over the bed, the window by the bed, and the sliding door that gives access to the balcony. Although it's a one room suite, it's very spacious and comfortable for a small family. We stayed there 2 nights....

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Helpful?
1Thank Han T
jhirsch, General Manager at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

Dear Han T, Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience, especially your thoughts about the spacious rooms. Thank you again and we are looking forward to your return visit. Jeff Hirsch General Manager

Los Angeles, United States
Reviewed 1 week ago

The hotel overall is nice. Its is literally maybe 100 yards from the water. Breakfast was ok good be a lot better. Rooms are nice with all the cooking items you may need. Needs more TV channels and maybe a on demand section of TV.

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Helpful?
Thank javierlA1203TY
jhirsch, General Manager at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience, especially your thoughts about how to improve breakfast and to improve the channel selection on the TV. Thank you again and we are looking forward to your return visit. Jeff...

santa barbara, United States
Reviewed 1 week ago

Extremely disappointed at the quality of my stay, several broken items in my room and the trash bins outside my window were unsightly. I asked for help several times and noone ever came. i asked for a rollaway bed because the mattress on the sofa was so springy and the hotel claims they have none. it was one disappointment after...

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Helpful?
Thank Aimee B
jhirsch, General Manager at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

Dear Aimee B, Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced. I have addressed your concern about the broken items in your room with our team, and we're...

LA
Reviewed 1 week ago

The room was clean and with a nice view facing the Marina. Breakfast was good, internet was down for days. We stayed just for a night to attend a early Thanksgiving/reunion with my family. Overall, very satisfied with our stay.

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Helpful?
Thank ginamA2082SJ
jhirsch, General Manager at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. Thank you again and we are looking forward to your return visit. Jeff Hirsch General Manager

Santa Fe, United States
Reviewed 1 week ago

Bed was too soft... couldn't sleep. Othwise nice hotel ..check in clerk was short and just a bit gruff. The rest of the staff was great, very helpful. Evening social was plentiful, soup was really good.

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Helpful?
Thank Linda C
jhirsch, General Manager at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

Dear Linda C, Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience, especially your thoughts about the check in process, and the bed being too soft. I will share your comments with our team. Thank you again and we...

Napa, United States
Reviewed 2 weeks ago

This is a very nice hotel, clean room and facilities. The breakfast staff and very courteous and have attention to details. The location is very convenient if you have events to go to at the Oracle Arena.

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Helpful?
Thank Criselle R
jhirsch, General Manager at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

Dear Criselle R, Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience, especially your thoughts about how courteous our team was to you. Thank you again and we are looking forward to your return visit. Jeff Hirsch General Manager

Truckee, United States
Reviewed 2 weeks ago

Newly remodeled lobby and breakfast area. Extremely poorly designed breakfast area (can't get around easily). And breakfast was not that great. They need to reevaluate the set up, for a better and more manageable flow for guests. We liked how it used to be!

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Helpful?
Thank jerrygP1245ML
jhirsch, General Manager at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience, especially your thoughts about the breakfast arrangement. It is not yet complete, but I will still share your comments with our operations and design team. Thank you again and we...

Detroit, Michigan
Reviewed 2 weeks ago via mobile

I am a diamond member for Hilton This property was a huge disappointment Only ice machine is on the first floor. We were on the 3rd. Bed was extremely lumpy ... sucks to sleep on. The shower tops all of that .. it was hard to find warm water, it was either hot or cold. I manage to get in...

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Helpful?
Thank Joey S
jhirsch, General Manager at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced. I have addressed your concern about the lumpy bed with our team, and we're currently taking steps to improve the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities

Additional Information about Homewood Suites by Hilton Oakland-Waterfront

Address: 1103 Embarcadero, Oakland, CA 94606-5122
Region: United States > California > Oakland
Price Range: ₹ 8,984 - ₹ 22,325 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Oakland-Waterfront 3*
Number of rooms: 140
Reservation Options:
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Also Known As:
Homewood Oakland Waterfront Hotel Oakland
Homewood Suites Oakland
Homewood Hotel Oakland
Hotel Style:
#2 Business Hotel in Oakland
#4 Family Hotel in Oakland
#4 Romantic Hotel in Oakland
#5 Green Hotel in Oakland
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Oakland-Waterfront staff and other travellers.
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Questions? Get answers from Homewood Suites by Hilton Oakland-Waterfront staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A waterfront room would certainly be quieter”
 of 5 bubbles Demi1705, 6 Oct 2016 | Read review
“No real views save for the highway so it does not matter.”
 of 5 bubbles 585tomg, 30 Sep 2016 | Read review
“Ask for a marina view.”
 of 5 bubbles dougk237, 24 Aug 2016 | Read review
“water view, although road view was not overly noisy”
 of 5 bubbles TScpatraveler, 20 Aug 2016 | Read review
“Don't stay here, staff sucks”
 of 5 bubbles 81morganw, 12 Aug 2016 | Read review
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