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NO GOOD I had a reservation for 4th of July and we were there around 11 pm. The woman working there was very very rude , first they didnot let us in and then they finally opened the door. Then she said their...More
Thank chhabindra k
Response from ayalnesh C, Manager at Clarion Hotel-Downtown OaklandResponded 11 July 2017
Thank you for taking the time to speak with me this morning.
I will get to the bottom of it and make sure disciplinary action is taken. I will keep you posted.
i work for the clarion in KY and i must say to even be affiliated with this hotel i a disgrace ! it was horrible service it . the room was extremely small and the hotel staff is horrible !!!! i didn't want to stay...More
1 Thank LaPorscha S
Response from ayalnesh C, Manager at Clarion Hotel-Downtown OaklandResponded 20 June 2017
You checked in the hotel and you checked out because you were expecting two beds in the room. Based on your reservation you booked 1 double bed. When you booked your employee rate on Choice Central all our rooms are listed by the...More
This was our third stay at this hotel, all related to UC Berkeley visits. This refurbished hotel is very clean and a good value in Oakland. Although located downtown, it is much nicer than some similarly priced but cheesy motels elsewhere in the city. Parking...More
We had a room on the 4th floor. It was quite small, but adequate, and the location was good for what we wanted to do. Having booked through TripAdvisor, and having a confirmation number, I was stunned to be told that there were no rooms....More
Response from ayalnesh C, Manager at Clarion Hotel-Downtown OaklandResponded 15 May 2017
Thank you for taking the time to respond to our on line survey.
We apologize for the inconvenience, the hotel is going through staffing problem, we have all new employees and bringing up to speed is a challenge.
We sincerely apologize and hope that you...More
Honestly I'm a pretty easy going person. I read the reviews about the rooms being small (they are) but I was alone and the size felt like Europe. The bathroom was plenty large enough and the bed was comfortable. That's the good news. The hotel...More
Response from Ayalnesh C, Manager at Clarion Hotel-Downtown OaklandResponded 10 April 2017
Thank you for taking the time to review our property.
We have done a lot in renevation the remaining is furnitures. We replaced the carpet, we painted the rooms upgraded our room lughting an WIFI.
I am sorry that you have to rate us on...More
I do not recall a microwave in the room we stayed in. The room was somewhat small and there may not have been a proper spot to place one. Whether any of Clarion's guest rooms contain microwaves, I'd ask front desk personnel.
Response from Zoom_Gotti | Reviewed this property |
Not really. But I will say that Chinatown is only a few blocks away and, for me, I didn't find the walk dangerous. The streets, however, can appear dark and empty with stragglers hanging out on the street corners. Also, just... More
Not really. But I will say that Chinatown is only a few blocks away and, for me, I didn't find the walk dangerous. The streets, however, can appear dark and empty with stragglers hanging out on the street corners. Also, just down the street a bit is a pub connected to the Tribune Tower building which serves meals. But I think it shuts down at about 10. But it's decent food and safe.