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THE WORST SERVICE IN THE WORLD.."the "Manager" informed me (after i gave her my claim ticket to MY car), I "needed" to "show" her I"owned" my car..I showed my DL, Registration ect..She then told me I needed "BANK STATEMENTS" to show "proof" i "paid" for...More
Management response:Responded 2 weeks ago
We appreciate your comments but notice you did not stay in our hotel but used the valet service for airport parking.
We never want a guest to leave with such a negative opinion about our property and I apologize that you had such...More
I was very pleased with the staff for our National Convention. There are always changes at such big events and your staff was flexible, helpful, courteous, friendly, and always professional.
Here's what I loved
my room: mini frig, sitting area, office space, modern bathroom decor...More
I loved this hotel. It was pricey but everything was really nice and comfortable. The food at the restaurant was yummy, and the pool area was very relaxing. The firepit was really a great addition for cool evenings.
The Duke Hotel is a good choice for a stay in the Newport Beach area. It previously was the Fairmont Hotel, and before that the Sutton and before that something else and before that The Meridien Hotel. All hotels were 5 star and The Duke,...More
I stayed at The Duke Hotel for 1 night in June 2017 in conjunction with a business meeting held at the hotel. Checking in, the desk staff were friendly. The room was average (except for the non-functioning alarm clock and TV remote, and the part...More
2 Thank Ob3ron
Management response:Responded 6 July 2017
Thank you for taking the time to review your experience. While pleased to hear about a positive check in experience and friendly associates, I’m disappointed we missed the mark with regards to the shaving items, especially with our team’s on-property housekeeping services experience. We strive...More
US$ 138 - US$ 260 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#2 Business Hotel in Newport Beach
#6 Luxury Hotel in Newport Beach
#7 Spa Hotel in Newport Beach
Non-Smoking Rooms ,
Number of rooms
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