We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express San Diego South-National City, an IHG Hotel

avatar-imageavatar-imageavatar-image
Traveller (50)
Room & Suite (47)
Dining (14)

View prices for your travel dates

Hotel direct offer!Book Direct & Save with IHG One Rewards
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.

About

#2 of 10 hotels in National City
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
Relax and Recharge at our Hotel in National CityThe Holiday Inn Express San Diego South - National City is conveniently located off I-805 and is within minutes from San Diego International Airport, the Convention Center, Cruise Ship Terminal, Downtown (Gaslamp District), Sea World, San Diego Zoo, world famous beaches, as well as a wide variety of restaurants, shopping and entertainment. Our National City hotel guests will experience cozy accommodations, free parking, and amenities including plush new bedding, a complimentary hot breakfast buffet with warm Cinnabon's, free wifi, business center, fitness center, an outdoor heated pool and whirlpool hot tub. Our central location places you within a short distance from the Olympic Training Center, Sesame Place San Diego, Historic Old Town, Balboa Park, Seaport Village, Petco Park, Qualcomm Stadium, Coronado Island, shopping malls such as Westfield Plaza Bonita, Fashion Valley, Mission Valley and Horton Plaza, USS Midway, Marine Corps R
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Business Centre with Internet Access
Meeting rooms
Baggage storage
Parking
Wifi
Outdoor pool
Heated pool
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Photo copier / fax In business centre
Concierge
Newspaper
Non-smoking hotel
Sun terrace
24-hour check-in
24-hour front desk
Laundry service
Self-serve laundry
Ironing service
Show more
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Interconnected rooms available
Safe
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Microwave
Refrigerator
Flatscreen TV
Hair dryer
Show more
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
2.5 of 5 stars
HOTEL STYLE
Mid-range
Languages Spoken
English, Spanish
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards

Location

1645 East Plaza Boulevard, National City, CA 91950
Holiday Inn Express San Diego South-National City, an IHG Hotel
280Reviews4Q+A51Room tips
Traveller rating
  • 131
  • 87
  • 39
  • 9
  • 14
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Sort by:
Most Recent
avatar-image
v. rush wrote a review Mar 2019
Madison, Wisconsin9 contributions1 helpful vote
I usually don’t write reviews, but I couldn’t let this visit go by without say thank you to Phalon at the front desk. She has been so welcoming to us from the moment we walked through the doors. The grandkids love her and she asks them about the day every time we come back at the end of the day. The kids told her we were going to Sea World. After we went to our room, Phalon phoned our room for the kids to come down to the front desk. When they got there she surprised them with a cinch bags with gifts in them with things to use at Sea World! What a way to make our visit a little more extra special Thank you Phalon! 🙂
Read more
Date of stay: March 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Jessica R, General Manager at Holiday Inn Express San Diego South-National City, an IHG Hotel
Responded 26 Mar 2019
I am so happy that you love Phalen as much as we do. She is so good at her job because she loves it and people too, especially little ones. I see your family made a great connection with her during your stay. Thank you for sharing your experience. We will be sure to share this with the team.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
B Marshall wrote a review Feb 2019
9 contributions3 helpful votes
I had a three week stay here due to work. This is a typical Holiday Inn Express and offers the same amenities you would find at any other location. The staff was friendly and met all requests quickly. I’m allergic to down and the hotel provided down-free pillows. There business center printer was out of ink, so the receptionist offered to print the documents for me. I’m not sure if it’s common in California, but the hotel left hallway doors that lead to balconies open at times to circulate air. I didn’t mind the cool air since I’m from Texas but it did catch me off guard. As stated before, this is a typical Holiday Inn Express with friendly staff. You won’t find anything that wow’s you, just a clean and comfortable stay.
Read more
Date of stay: June 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Jessica R, General Manager at Holiday Inn Express San Diego South-National City, an IHG Hotel
Responded 21 Feb 2019
We are happy to have been your hotel of choice while in town, Yes we are only minutes away from the 32nd Street Naval Station. We are convenient for all military travelers doing work there. Thank you for sharing your experience. We hope when you come back to the area that you stay with us again at the Holiday Inn Express San Diego S. - National City.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Muldr4Scly wrote a review Jan 2019
Thame, United Kingdom890 contributions156 helpful votes
We were going to stay here for two nights however a last minute change in our roadtrip plans resulted in one night only. We had no issues finding parking at the hotel. We booked a king size room and requested a high up room if possible however we were given a ground floor room. The room was large with a big comfy bed. There was also a powerful shower and hair dryer. We did experience some issues with our room keycard not working so did have to visit reception for new keycards. The room had a noisy fridge. The location of the hotel is not near to central attractions in San Diego - you do need a car. We would have preferred to stay in a more central location however hotels were booked up due to a big brain conference in central San Diego. Our room was quite expensive for
Read more
Date of stay: November 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Jessica R, General Manager at Holiday Inn Express San Diego South-National City, an IHG Hotel
Responded 14 Mar 2019
Thank you for choosing our hotel for your stay. We do take requests but sometimes when we are busy we cannot accommodate them all. We are sorry that this time we couldn't put you on a higher floor. We appreciate you taking a few minutes to review your stay.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
shanika303 wrote a review Jan 2019
6 contributions
Fairly decent hotel. Was slightly worried about staying here after reading all the bad reviews. However staff were friendly. The room was clean and any issues were promptly taken care of. Only negative thing was a skunk got in laundry room while staff were cleaning in there. Made the whole place smell awful. Lady at the front desk stated it happens frequently.
Read more
Date of stay: December 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Jessica R, General Manager at Holiday Inn Express San Diego South-National City, an IHG Hotel
Responded 14 Jan 2019
WE appreciate you taking a few minutes to review your stay. Happy that you enjoyed yourself. And that we took good care of you. I do recall the skunk issue and sorry about that smell. I was here that night. The skunk was outside the laundry room and we had the windows open so when it sprayed it, the odor went into the the building. In the past 1.5 years I have been here, it was a first time occurrence. Sorry if there a miscommunication about that. Thank you again.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
George H wrote a review Dec 2018
Sydney, Australia18 contributions6 helpful votes
A basic hotel that meets all needs. The bed was confortable and the bathroom wasn't too bad but it can do with an upgrade. The area can seem a bit on the unsafe side so take caution if walking around at night. The hotel parking was very helpful and there are enough spaces unless all guests or visitors have cars. Good for a quick stopover.
Read more
Date of stay: December 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from IHGService, Guest Relations Manager at Holiday Inn Express San Diego South-National City, an IHG Hotel
Responded 8 Jan 2019
Hi Traveller0968, Thank you for your candid review and for staying with us. We appreciate all feedback, both positive and constructive. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very much appreciated. This is one of the ways that let us know where we need to improve. Again, many thanks for your feedback. We hope to see you again soon. Sincerely, Connie D Case Manager IHGService
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
jajavalB wrote a review Dec 2018
Lampang, Thailand2761 contributions2702 helpful votes
This hotel is south of sandiego downtown , near plaza benito westfield shopping center. Swimming pool(small size), fitness center, parking lots are available. 20-30minutes drive by private car to downtown SD without traffic, password for wifi has been changed every 2days, and so has been for the keycards. Breakfast is plain with cinnamon role, hard boiled eggs, yogurts, apples, bananas and fruit juices, hot coffee.
Read more
Date of stay: December 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Share
Response from Jessica R, General Manager at Holiday Inn Express San Diego South-National City, an IHG Hotel
Responded 7 Dec 2018
Thank you for reviewing your stay with us. We do change our password weekly to ensure that only our guests use the internet. We serve our Holiday Inn Express brand mandated breakfast each day. We do rotate hot eggs and different meats daily. Also you are correct in saying that we serve Cinnamon rolls which are now Cinnabon. Thank you again.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
_thessrey wrote a review Nov 2018
Houston, Texas13 contributions
I booked 1 night stay at Holiday Inn Express and it was a last minute so I was happy to get a room. Mario checked me in. It was fast checked in and Mario provided excellent customer service.Michael was friendly, knowledgeable and courteous. I like the hotel so I end up staying for 2 more nights. The rooms are clean, big spacious room, clean bathroom with soft towels, comfortable bed. The rooms and lobby did not smell bleach or Lysol. I like the hotel but was disappointed with treatment I received on my 2nd day- I forgot the time for breakfast. So when I went to go to breakfast before check out- the lady at the front desk- (Maria) said I cannot have breakfast because it was over at 9:30am- she was also not friendly when she said it. When I went back to the hotel to check in
Read more
Date of stay: November 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Jessica R, General Manager at Holiday Inn Express San Diego South-National City, an IHG Hotel
Responded 13 Nov 2018
Thank you for sharing your experience with other travelers and the hotel. I am happy that Mario was of great help to you while you stayed with us. Our apologies that you issues. Our complimentary breakfast is weekdays served 6:30 to 9:30 am. On the weekends we extend it 30 minutes until 10:00. We have recently borrowed an agent from another property due to one of our regular agents being out. She was just mistaken the times. Thank you again. Hope you come back again.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Chris N. wrote a review Aug 2018
Los Angeles, California50 contributions39 helpful votes
Room was nice and clean. Your typical IHG hotel. No complaints. Easy to find, cheap Lyft/Uber into gaslamp district. We were in the area for a BJJ Seminar. I would stay here again if needed. Parking area seemed safe. Staff was excellent.
Read more
Date of stay: March 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Jessica R, General Manager at Holiday Inn Express San Diego South-National City, an IHG Hotel
Responded 10 Sept 2018
I am so happy to hear that you enjoyed your stay with us at the Holiday Inn Express S. San Diego -National City. We are only minutes away from the downtown area which makes us a great alternative when in San Diego. Thank you for taking a few minutes to share your experience with other travelers.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
oswel wrote a review Aug 2018
San Francisco, California27 contributions19 helpful votes
I like staying at a Holiday Inn Express whenever I can because the quality and price are what I'm looking for. Our room was fine, the bed was comfortable, the breakfast was up to the usual standard, and the staff I dealt with was extremely courteous. However, there was something about the look of the common areas (corridors, pool, etc.) that seemed a tad bit lower than the usual Holiday Inn Express standard. It's a little hard to pin down, but I definitely felt that it was a half notch lower than usual, though not a fatal flaw. The price was attractive enough that I'd stay here again. With a car, you're just 15 minutes from downtown San Diego. One other issue worth noting is that the hotel has just one access point, a small (and not well marked) driveway off busy Plaza
Read more
Date of stay: August 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Jessica R, General Manager at Holiday Inn Express San Diego South-National City, an IHG Hotel
Responded 10 Sept 2018
We thank you for sharing your experience with other travelers.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
tbernal2303 wrote a review Jul 2018
Dallas, Texas1 contribution1 helpful vote
We stay in this hotel for a week during our Family summer vacations, the hotel staff was always Friendly courteous and willing to help, the hotel has great location plenty of restaurants to choose from. Special thanks to Mr. Carlos Cortez, he was professional always with a great smile!
Read more
Date of stay: July 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Jessica R, General Manager at Holiday Inn Express San Diego South-National City, an IHG Hotel
Responded 25 Jul 2018
So happy that you enjoyed yourself while a guest with us. Thank you for taking a few minutes to review your experience with others.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the National City area.
PRICE RANGE
₹12,850 - ₹16,415 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort inn south bay hotel national city, comfort inn national city, national city comfort inn
FORMERLY KNOWN AS
Comfort Inn
LOCATION
United StatesCaliforniaNational City
NUMBER OF ROOMS
91
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

HOLIDAY INN EXPRESS SAN DIEGO SOUTH-NATIONAL CITY, AN IHG HOTEL - Hotel Reviews, Photos, Rate Comparison - Tripadvisor