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Napa Valley Marriott Hotel & Spa

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Napa Valley Marriott Hotel & Spa
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1,505 Reviews from our TripAdvisor Community

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Reviewed 3 days ago NEW

I would think that whey would provide magnifying mirrors on the wall as they do in all Marriotts. I did not bring a mirror because all Marriotts provide them. This could be easily added. The food in the Marriott lounge was average at best.

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Helpful?
Thank Cheryl B
Chad C, General Manager at Napa Valley Marriott Hotel & Spa, responded to this review

Dear Cheryl, Thank you for choosing the Napa Valley Marriott and we hope you enjoyed the Golf Tournament. We appreciate the candid feedback and will share with our Team. Hope to see you on your next trip to Napa Valley. All the best, Chad

Atlanta, Georgia
Reviewed 4 days ago NEW

I stayed at this hotel two nights for a business trip. I loved my room that opened up to the courtyard and had a nice porch. I was impressed with the different kind of amenities the hotel offered including bike rentals, a garden experience with the chef and, of course, wine tasting. I do agree with some other reviewers that...

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Helpful?
Thank cchikergirl
Reviewed 5 days ago NEWvia mobile

First impressions (from web site to pictures to Trip Advisor reviews) were very positive. Sorry to say the experience did not live up to the hype. The room, the concierge lounge, the patio -- all were lovely. The problem was the service -- from the front desk disaster to the completely clueless & unhelpful & inaccessible concierge, I could not...

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Helpful?
1Thank epbee2017
Chad C, General Manager at Napa Valley Marriott Hotel & Spa, responded to this review

Dear Epbee, Please allow me to apologize for the poor impression we left on you during your stay. Our associates at the Napa Valley Marriott Hotel & Spa pride themselves on providing great service and memorable experiences. We appreciate the candid feedback and I have personally shared this with our Team to learn from this and assure better execution moving...

Sacramento, California
Reviewed 1 week ago NEWvia mobile

The property was nice. Our room was well decorated. The bed comfortable. The lounge area very relaxing. The guy on guitar was excellent. Check in desk very friendly and accommodating. We had a couples massage that was very delightful and relaxing. They seemed to be a lot of extra fees added on to an already high price. Check it out...

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Helpful?
Thank Melinda N
Chad C, General Manager at Napa Valley Marriott Hotel & Spa, responded to this review

Dear Melinda, So glad you were able to relax and enjoy the numerous amenities at our wonderful resort. Thank you for mentioning the friendly nature of our staff, we pride ourselves on delivering an authentic and warm Napa experience. We have incredible experiential value adds in our resort fee that include free wine tasting, free Starbucks coffee, free access to...

Reviewed 1 week ago via mobile

I was staying here for a business meeting. Nice hotel. Comfortable room. One of my peers complained about the AC in his room. Maybe he had an older room? Staff was nice. Meeting room was good although it was hard to get the climate where we wanted it. Either too hot or too cold.

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Helpful?
Thank Jennifer B
Chad C, General Manager at Napa Valley Marriott Hotel & Spa, responded to this review

Dear Jennifer, Thank you for taking the time to provide feedback on your recent stay at the Napa Valley Marriott Hotel & Spa. Our completely renovated resort including our 21,000 square feet of flexible meeting space make for an ideal setting for conferences and meetings. We also completely replaced and enhanced our climate controls throughout the hotel. Typically there is...

Cleveland, Ohio
Reviewed 1 week ago via mobile

Hotel was modern. Carpeting in hall seats and common areas looked new. Room was clean, though toilet handle was falling off. Not sure how something like that is missed when room is cleaned every day. Fitness center was ok. Ty's didn't work on any of the machines. Would have probably given them above average if someone would pay attention to...

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Helpful?
Thank mikeys2
Management response:

Thank you so much for taking the time to review our hotel. We appreciate all your feedback and we take every comment seriously and will use this information to take corrective action moving forward. We hope that we can see you again on your next visit to the Napa Valley to improve on our service. Warm Regards Cheri Fornachon Assistant...

Bainbridge Island, Washington
Reviewed 1 week ago via mobile

I just held a three day meeting here and extended to stay the weekend with my wife. Excellent meeting facilities with Tim and Joanna doing an excellent job of coordinating our stay. The Wine Appreciation Night with Hess Winery was the highlight for our group.

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Helpful?
Thank Manzanitabay
Chad C, General Manager at Napa Valley Marriott Hotel & Spa, responded to this review

Dear Manzan, Thank you for choosing the Napa Valley Marriott Hotel & Spa for your meeting. Our 21,000 sq. ft. of fully renovated conference space is an ideal setting for any business meeting or retreat. In addition our upwards of 15,000 sq. ft. of additional outdoor space makes for memorable Food & Beverage and group activity options. Thank you for...

Montreal, Canada
Reviewed 1 week ago

This is definitely one of those experiences where the pictures make everything look better than it is. For $400 US per night, I was disappointed. Sure the Lobby and restaurant/bar area are really nice. The lady who checked us in was super friendly and welcoming BUT it's all downhill from there. After that, the long walk down the long stuffy...

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Helpful?
Thank TravelingCurlyQ
Management response:

Thank you so much for taking the time to complete your survey of our hotel. We appreciate all your feedback and are taking every effort to improve. We have shared your survey with all managers to insure your comments will be used to improve our service and standards. Warm regards. Cheri Fornachon Assistant Front Office Manager.

Houston, Texas
Reviewed 1 week ago

We chose this location because it was the host hotel of a conference we were attending. The property is sprawling and requires a lot of walking. Parking was nearly impossible in the evenings. Each night when we returned from dinner we had to circle and circle until finally finding a spot, usually on the opposite side of the property from...

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Helpful?
Thank CH15498
Management response:

Thank you for your feedback, We take every survey very seriously and we appreciate your comments to help us strive to make our hotel successful. We have shared your feedback with the appropriate managers to insure this was an isolated incident with your AC unit. We are taking steps to improve our parking as well. Thank you again for taking...

Reviewed 1 week ago

My wife and I had our wedding reception at the Napa Valley Marriott in 1998. They took care of us like family. We recently stayed there for our anniversary celebration and the property is gorgeous, relaxing and professionally maintained. The new renovations make the Napa Valley Marriott on par with the best hotel accommodations in Napa. Once again, the staff...

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Helpful?
Thank Brian M
Chad C, General Manager at Napa Valley Marriott Hotel & Spa, responded to this review

Dear Brian, Such a great story that we hosted your Wedding Reception here at the Napa Valley Marriott in 1998 and you were able to enjoy your anniversary with us this year as well! Thank you for the Five Star review and in particular mentioning our great amenities including Preserve Spa and our hyper-local VINeleven restaurant and bar. We look...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
VINeleven
VINeleven
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Napa Valley Marriott Hotel & Spa, perfectly located at the gateway to legendary Napa Valley wine country, is the quintessential location for guests to enjoy an unforgettable getaway. The hotel features newly redesigned accommodations, fresh outdoor garden spaces, a luxurious resort-style swimming pool, and a full-service spa. The courtyard, with warmly lit fire pits and lush landscaping, provides the perfect spot for exciting al fresco events and a relaxing space to unwind. Within the lobby's modern setting is the renowned VINeleven restaurant, featuring contemporary American cuisine. A true garden-to-table experience, the ever-changing menu showcases ingredients plucked from the property's very own Heirloom Garden. Preserve Spa offers the perfect oasis for guests to experience pure tranquility and rejuvenation. Additional amenities include a fitness center, concierge services and more than 27,000 square feet of indoor and outdoor meeting and event spaces. ... more   less 

Additional Information about Napa Valley Marriott Hotel & Spa

Address: 3425 Solano Ave, Napa, CA 94558-2709
Region: United States > California > Napa Valley > Napa
Price Range: ₹ 18,107 - ₹ 39,682 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Napa Valley Marriott Hotel & Spa 3.5*
Number of rooms: 275
Reservation Options:
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Also Known As:
Napa Valley Marriott Hotel And Spa
Napa Valley Marriott Hotel Napa
Marriott Napa
Napa Marriott
Napa Valley Marriott Hotel & Spa CA
Hotel Style:
#5 Spa Hotel in Napa
#12 Romantic Hotel in Napa
#13 Business Hotel in Napa
#15 Family Hotel in Napa
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Questions & Answers

Here's what travellers have asked, with answers from Napa Valley Marriott Hotel & Spa staff and other travellers.
17 questions
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Questions? Get answers from Napa Valley Marriott Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The nice rooms face the court yard”
cherylbH4696CP, 27 Apr 2017 | Read review
“Rooms on the 1st floor with Courtyard views are my favorite”
cubs1234, 14 Apr 2017 | Read review
“AWAY from the garden area and loud bands playing into the evening.”
flightlady, 13 Apr 2017 | Read review
“courtyard view with a balcony”
Klb333, 13 Apr 2017 | Read review
“First floor rooms facing the pool have nice patios.”
JDandNancy, 9 Apr 2017 | Read review
5 of 5