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24/12/2017 25/12/2017
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    Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort

    853 Coombs St, Napa, CA 94559-2937
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    24/12/2017 25/12/2017
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    US$ 112
    US$ 109
    SAVE US$ 3
    US$ 112
    US$ 109
    Traveller (50)
    Room & Suite (31)
    Pool & Beach (4)
    Overview
    • Excellent21%
    • Very good22%
    • Average27%
    • Poor14%
    • Terrible16%
    Travellers talk about
    “great location” (48 reviews)
    “new carpet” (3 reviews)
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Wheelchair Access
    Breakfast included
    Restaurant
    2.0 Star Hotel
    All hotel details
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (304)
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    1 - 5 of 279 reviews

    Reviewed 1 week ago

    Central and the reception was very helpful on advice for the town and wineries. Walking distance to bar and restaurant choice and the food market other side of the river. Room was clean and we were able to park the car onsite.More

    Thank Karen L
    Response from GuestXperienceTeam, Guest Relations Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and ResortResponded 5 days ago

    Hi Karen, Our guests' feedback is very important to us, and we appreciate your review, thank you. We are very happy to know that your stay with us was so positive, and that we provided you with suitable accommodation. We hope to do so again...More

    Reviewed 2 November 2017

    I made reservations for a Friday and Saturday evening for a wedding. I arrived on that Friday afternoon, and they said they had no reservation under my name. I gave the confirmation number, but I honestly think the confirmation number was just random numbers that...More

    Thank Andrew S
    Response from GuestXperienceTeam, Guest Relations Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and ResortResponded 5 weeks ago

    Hi Andrew, We are very sorry that there was a misunderstanding about your reservation dates. I have investigated the circumstances of your reservation to better understand what happened, and have established that your booking was indeed for the Thursday and Friday night, and that this...More

    Reviewed 26 October 2017 via mobile

    First off, this is not a hotel, it is an old motel. When booking online, it appeared to be a hotel. We arrived at the 3pm check in, went to our room, and it had not been cleaned. We were in a hurry to get...More

    Thank skierski
    Response from GuestXperienceTeam, Guest Relations Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and ResortResponded 3 November 2017

    We are sorry that the age of our building was a little off-putting to you; many of our guests like the charm that our property has. We are sorry that your room was not available for you at check-in time, and we apologize for the...More

    Reviewed 18 October 2017

    I work for a reputable helicopter company that was trying to find rooms to put out the big fires in the area. No rooms anywhere around were available due to the extensive evacuations near by. This hotel was the only one left to get rooms...More

    1  Thank 991hans
    Response from GuestXperienceTeam, Guest Relations Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and ResortResponded 20 October 2017

    Thank you for taking the time to leave us a detailed review. We are extremely disappointed at your comments, and we apologize profusely for the experience that you had. We are taking all of your comments very seriously, and we are going to thoroughly investigate...More

    Reviewed 17 October 2017 via mobile

    Horrendous stay start to finish. Horrible RUDE staff at check in. Could not care less about customers. On day 2 I had a valuable vintage gold ring STOLEN from the room. Manager could not care less and insinuated my parents who were travelling with us...More

    2  Thank Hdpup
    Similar Hotel Deals
    See all 30 hotels in Napa
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Outdoor pool
    Details
    • Price range
    • US$ 104 - US$ 306 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 45
    • Reservation Options
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    • Location
    • United States >
    • California >
    • Napa Valley >
    • Napa
    • Also Known As
    • Napa Valley Hotel And Suites ,
    • Napa Valley Hotel Napa ,
    • Travelodge Napa ,
    • Napa Travel Lodge ,
    • Napa Travelodge ,
    • Travel Lodge Napa ,
    • Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel And Resort CA
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    Traveller (50)
    Room & Suite (31)
    Pool & Beach (4)
    Hotel & Grounds (31)
    Bathroom (11)
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    Nearby Restaurants
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    Nearby Attractions
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    135 reviews
    .13 km away
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    Ask a question
    Questions & Answers
    T-Bird86
    1 October 2016|
    AnswerShow all 2 answers
    Response from Pat_and_Maggie | Reviewed this property |
    If you only need a clean place to sleep in a safe, convenient, and central area, this is a good place. If you're looking for a romantic or higher end place, you will be disappointed.
    2
    Votes
    Room Tips
    "Go to a different hotel"
    Read review
    "Find a different hotel or sleep on the street."
    Read review
    "nothing good to add"
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    "There are NO good rooms, stay somewhere else!!"
    Read review
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