We were burned when we booked two nonrefundable rooms and our friends were unable to join us because of emergency. The hotel has a strict non-refundable policy which was very unfortunate but we understood. However, seeing that we had to pay for two nights and two rooms and used…
Enjoyed hotel stay. Nice bedrooms with wood floors and a well tiled shower and bathroom with excellent water pressure. Nice small restaurant in hotel. Good location in Napa to highway 29 to go into the town of Napa or up valley.
The hotel was more impressive in the photos than it is in real life. Having stayed in several Hotel Indigo properties before, I was expecting something a bit more “boutique”... It certainly was not bad, but more of a mid-range suburban hotel than the upscale property that was…
We decided to stay here because it was supposedly to be newly renovated. Don't be fooled. There was no hot water for morning showers and buckets were being deployed to catch leaks in the lobby already..... Drainage was not good either.
This hotel is centrally located in Napa they have good service and the staff is very friendly and cortageous the price is not bad, the facility is very clean and it is pet friendly, we came to wine taste, and we definitely will come back
"Second floor room on he north side."
"Do not take room 143 next to fitness center"
"Thin walls everywhere"
"This hotel does not honor its reservations, even when verbally confirmed the same day"
"Walls are a little thin."