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Embassy Suites by Hilton Napa Valley

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#11 of 30 Hotels in Napa
Certificate of Excellence
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Embassy Suites by Hilton Napa Valley
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1,955 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Napa Valley
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Showing 1,889: English reviews
Houst, United States
Reviewed 27 February 2016

I had a wonderful experience at the Embassy Suites Napa. The facility was wonderful; the staff was great; the meeting area was well kept. The grounds were very inviting and relaxing. I loved the atmosphere inside the hotel. The managers reception was very casual and very relaxing

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Chirstopher D
Haley N, Manager at Embassy Suites by Hilton Napa Valley, responded to this review

Chirstopher D, Thank you for your awesome 5 star review! We appreciate your kind words and we are happy to hear you enjoyed our hotel and had the opportunity to relax. We look forward to your next trip to Napa. Kind regards, Embassy Suites by Hilton Napa Management

Reviewed 25 February 2016 via mobile

Wonderful hotel in the heart of Napa. I stayed for 6 days for a conference, and it was a very enjoyable time. The hotel is located about 15-20 minutes walk from downtown Napa, so it's conceivable that you can walk to restaurants and sight seeing. There is one single restaurant on site in the hotel, but it's not super impressive...

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Helpful?
2Thank DrChai
Haley N, Manager at Embassy Suites by Hilton Napa Valley, responded to this review

DrChai, Thank you for taking the time to review our hotel. We are delighted to hear you had a fantastic experience with us during your conference. We are glad to hear you were able to join us for our complementary breakfast and evening reception. Thank you for being our guest. We look forward to your next stay with us! Kind...

Elk Grove, California
Reviewed 24 February 2016

Expectantly different layout for an Embassy Suites - loved it! The three story hotel is comprised of different buildings connected by a central courtyard. It is quiet, comfortable and centrally located in Napa. The staff is amazing friendly and helpful. Will definitely stay here next time we visit Napa.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank smbkjb
Haley N, Manager at Embassy Suites by Hilton Napa Valley, responded to this review

smbkjb, We are pleased to hear you loved your stay with us! Making sure you're relaxed and comfortable is a top priority of ours and we are happy to hear we succeeded in making that happen. Thank you for being our guest. We look forward to your next visit to Napa. Kind regards, Embassy Suites by Hilton Napa Management

Burlington
Reviewed 24 February 2016

When I got to my room I contacted the front desk as the room smelled like smoke and the room furnishing were very worn and the carpet stained etc. I stated that the air conditioning did not work and I was told the this hotel was on a two pipe system and I would need to shut off the thermostat...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank Cheryl R
Reynaldo Z, Manager at Embassy Suites by Hilton Napa Valley, responded to this review

Dear Cheryl R, I am very sorry we failed to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest experience...

san diego, United States
Reviewed 24 February 2016

Dont stay here. old rooms and clunky. tv didnt work, mess hall, was that...a large area for eating. long lines. food was average. not what emabassy suites used to be. it used to be nice. now just a low end hotel with high end prices.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Josh L
Reynaldo Z, Manager at Embassy Suites by Hilton Napa Valley, responded to this review

Dear Josh L, Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our two-room suites. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us...

Reviewed 24 February 2016

Overall an excellent service. A nit pricey but I you pay what you get. Rooms can be a bit more sound proof, especially the balcony access doors. Overall, had a good experience at the hotel and interaction with the staff is always very helpful and courteous. Would highly recommend this hotel in the area.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Rohan S
Haley N, Manager at Embassy Suites by Hilton Napa Valley, responded to this review

Rohan S, We greatly appreciate your kind words and 5 star review! We are delighted to hear the service provided to you exceeded your expectations. Our staff is always more than happy to help! We look forward to seeing you again. Kind regards, Embassy Suites by Hilton Napa Management

Washington, DC
Reviewed 23 February 2016 via mobile

I'm a huge fan of ES hotels and this was one of the best stays ever! The hotel is beautiful and homelike with cozy rooms, excellent service, great food options, and very reasonable prices for Napa. There are very few places you can get a comfortable, well appointed room, full hot buffet breakfast, and managers nightly reception included in the...

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Helpful?
Thank Cindi G
Haley N, Manager at Embassy Suites by Hilton Napa Valley, responded to this review

Cindi G, We are very happy to hear we were able to bring you all the comforts of home! It is our goal to bring you the best value Napa can offer and we are pleased to hear you were able to take advantage of all our extra amenities. Thank you for being such a fantastic guest of ours. We...

Petaluma, United States
Reviewed 23 February 2016

My group reserved 50 hotel rooms for 2 nights and a meeting room for 3 days. My planning experience with the hotel staff had poor communication and felt disorganized. From the very beginning stages of the hotel double booking so us having to change our dates, to not receiving our total costs until the day before, to the day of...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Krista A
Reynaldo Z, Manager at Embassy Suites by Hilton Napa Valley, responded to this review

Dear Krista A, I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our...

new york
Reviewed 22 February 2016

Rooms are large, with comfy beds. additional room for relaxing, eating. Managers reception was wonderful. Good wine , beer or sangria, additionally they had cheese, fruit and crackers, all Complimentary!!! beautiful surroundings. You could sit outside during reception. They turned on the fire pit and lights, so you could stay there as long as you wanted. The breakfast Buffet is...

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Helpful?
Thank delsix588
Reviewed 22 February 2016

The Embassy Suites in Napa was very nice, very clean, and had excellent customer service. The complimentary cooked to order breakfast and the cocktail hour were both excellent. The grounds were clean and well-kept, and I loved the swans in the pond in the courtyard of the hotel!

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Helpful?
Thank Toothdoctor2

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Located in the historic town of Napa, near world- renowned wineries and home to celebrity chefs, the Embassy Suites Napa Valley is a Mediterranean style property built around an interior courtyard and millpond. A three story building, this charming property offers 205 spacious suites, two swimming pools, sauna, whirlpool, gift shop, restaurant, and lounge. Complimentary full breakfast and beverage reception make this a great choice for anyone looking for hidden value in the Napa Valley. ... more   less 

Additional Information about Embassy Suites by Hilton Napa Valley

Address: 1075 California Blvd, Napa, CA 94559
Region: United States > California > Napa Valley > Napa
Price Range: ₹ 16,013 - ₹ 31,569 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Napa Valley 3.5*
Number of rooms: 205
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels Direct and Hotels.com so you can book your Embassy Suites by Hilton Napa Valley reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Napa Valley
Napa Embassy Suites
Embassy Suites By Hilton Napa Valley CA
Hotel Style:
#4 Business Hotel in Napa
#6 Family Hotel in Napa
#7 Romantic Hotel in Napa
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Napa Valley staff and other travellers.
16 questions
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Questions? Get answers from Embassy Suites by Hilton Napa Valley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for "inside" room.”
 of 5 bubbles auntsusanelaine, 16 Mar 2017 | Read review
“Ground floor towards the back of the building.”
 of 5 bubbles V2191KAcarlosv, 14 Mar 2017 | Read review
“Noise was no trouble stayed on third floor front facing”
 of 5 bubbles k4la, 20 Feb 2017 | Read review
“Get one on the side away from the freeway. Get a room on the top floor to avoid noise from the rooms above.”
 of 5 bubbles Artieandgumbo99, 31 Jan 2017 | Read review
“There are better choices in Napa”
 of 5 bubbles rosairoj, 2 Jan 2017 | Read review
5 of 5