We rented a non smoking cottage only to be given a room that stunk like cigars and insence. Their remedy was to move us to a single room in their inn. Nothing more than a bait and switch scam. Beware and book elsewhere.
This property has garnered a reputation for not picking up their phone or returning voice messages. Communication via email is sporadic. Also, please note their cancellation policy – it is the MOST SEVERE I have ever encountered in my life, including the Napa vicinity. Even though I had to cancel over 6 MONTHS IN ADVANCE, they kept the entire down payment. No credit for future stay, just forfeiture.
My husband and I and another couple stayed for four nights. Loved the Inn's location in a pretty neighborhood with other lovely Victorian homes, close enough to walk to town for dinner. Dede was very helpful in advance describing the various room options, suggesting restaurants and making reservations for us. We loved our room (Hannah Moore) and its spacious bathroom. Great bed linens and towels. We had a problem getting any heat and our friends in the room above us got too much heat! Dede tried to solve the problem but was not able to during our stay. We'd been looking forward to the delicious breakfasts but unfortunately their chef was sick and we got take-out burritos and fruit served on paper plates with plastic utensils. The good news--when we wrote about these issues after returning home, Sally (the manager) apologized, explained the situation in detail and gave us a generous credit. We know it's not easy operating in the times of COVID and her responsiveness really showed her care about her guests and the reputation of the Inn.…
My close girlfriend and I stayed here for a girls weekend get away at the Randolph Cottage and I cannot express how sweet and quaint this property was. The staff were so welcoming and helpful! Our room was spacious and clean and we were greeted with a lovely note and complimentary bottle of wine! The bay windows that open to a small outside sitting area were lovely in the mornings, the neighborhood cat even thought so as well! We are most definitely staying here again!
Truly exceptional. From the smallest touch, everything was perfect. DeDe and Sally and the entire staff went out of their way to make our visit special. If back in Napa again, we will definitely stay here. They also can help with arranging private wine tours. They arranged one for us through Raul from the Napa Sonoma Wine Guy.
What a wonderful Inn. Dee Dee and her staff could not have been more accommodating. First, the chef is fantastic. Breakfasts were creative and delicious. We stayed in a cottage, and all was spot on. Beds were very comfortable, bathrooms had a great shower and wonderful lighting, and the "kitchen" amenities were first class. Being able to walk to the riverfront in 5 minutes, yet feel like we were isolated rom the town was special. Will be back.
We stayed here as part of our honeymoon in August 2017 and what an excellent choice it was. Firstly, I have got to mention the bed linen, it was like sleeping on a cloud wrapped in cotton wool! The room was beautifully decorated and felt fresh and homely. We had a small private courtyard where we enjoyed lunch upon checking in. My only problem with the room is that we didn’t spend enough time in it due to exploring the wineries of Napa. Coffee and homemade cookies were available in the main house 24/7 and the breakfast was great- home cooked and freshly prepared. I hope one day I can return to this beautiful property.
This is a lovely maintained, nicely decorated, quiet, peaceful Inn in a residential neighborhood. The innkeepers Romana and Dede are wonderful hosts and made our stay extra special for my birthday. The breakfasts were the best we've ever had at a B&B. We stayed in the Fowler Cottage that is like a small house with a fireplace, king bed, kitchenette and seating area, plus a big bathroom. We will definitely be back.
Lovely, quaint Inn. The cottages are cozy, comfortable and large. It's like staying in your own home. The staff are extremely helpful and nice. Breakfast was delicious, Homemade and different each day. We would stay here again!!
Was there for a Girls weekend and was amazing... The cottages so comfortable and the breakfast every morning was amazing.... The service spectacular and very helpful and the location was excellent very close to downtown NAPA..