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SENZA Hotel

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Traveller (344)
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Panoramas (7)
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Certificate of Excellence

About

Location
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Certificate of Excellence
When Kathryn and Craig Hall purchased SENZA, formerly known as La Residence in 2006, they aspired to extend the wine experience beyond the tasting rooms of HALL and WALT wineries, and to give each guest a fuller slice of Napa living. Over the last decade, the Halls helped grow SENZA from a country bed and breakfast to a luxury hotel.
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Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Spa
Fitness Centre with Gym / Workout Room
Concierge
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Charming
Boutique
HOTEL CLASS
Hotel links
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812Reviews
687Photos
21Q+A
100Room tips
Traveller rating
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  • 6
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Popular mentions
From the moment we checked in we experienced terrible customer service. Every single person we met at the front desk had a bad attitude and did not want to help us. They also accidentally overcharged my credit card for one night which was another unpleasant experience. That
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Response from Graham Y, General Manager at SENZA Hotel
Responded yesterday
Dear Inspire762787, Thank you for taking the time to offer feedback from your recent visit to SENZA Hotel. I am disappointed to read that your experience was not enjoyable and would like to discuss in further detail at your convenience. Please do not hesitate to contact me at 800-253-9203 should you wish to do so. Thank you again for your feedback. Best regards, Graham
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Hotel's Favourite
I am back from celebrating a 4 day-long birthday weekend in Napa. I rented the entire hotel for my friends and family. Yes, that is all 43 rooms, so I can speak expertly about this fine establishment. The hotel is immaculately maintained to standards I would expect in a 5 stars
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Response from Graham Y, General Manager at SENZA Hotel
Responded 26 Sep 2018
Dear 865bernardk, Thank you for taking the time to offer feedback from your recent visit to SENZA. I know I speak on behalf of the staff in saying it was an absolute pleasure and and honor to have been given the chance to take care of yourself, your friends and family for your special birthday weekend. We feel as though we have a whole new network of friends that we didn't know before you came. We thank you for choosing SENZA as your destination in your celebration. We truly hope we get to see you all again soon. Thank you once again for your kind words and review. Till next time...... Best regards, Graham and the SENZA family
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Senza was great. The rooms were super cute and clean. The location was perfect to get to anywhere in Napa and back out. We enjoyed the breakfast and the wine hour was really cute! Would definitely go back!
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Response from Graham Y, General Manager at SENZA Hotel
Responded yesterday
Dear Madison T, Thank you for your recent visit and review of your stay with us at SENZA. We are glad that you enjoyed your time with us. We look forward to seeing you again soon. Best regards, Graham
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I recently stayed and Senza Hotel with my husband and I Loved it - Centrally located and beautifully renovated. The rooms and pretty spacious and very luxurious, I was truly impressed with the Decor, they have have Nesspreso Machines on every room. Upon arrival, we decided to
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Response from Graham Y, General Manager at SENZA Hotel
Responded yesterday
Dear SandraD104, We appreciate you taking the time to offer feedback from your recent visit to SENZA Hotel. it seems that you thoroughly enjoyed your time in Wine Country and SENZA. We hope that you find time in your future schedule to pencil in a return visit to SENZA once more, so that we can take good care of you again. Thank you again for your review. Best regards, Graham
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This used to be one of my favorite hotels. I’ve stayed at this property three times, twice for romance and once for a girl’s night out. Two times I had a garden suite, and on my last visit I stayed in the Parker mansion. There is a big difference between the two rooms, and I
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Response from Graham Y, General Manager at SENZA Hotel
Responded 3 weeks ago
Dear latina3928, Thank you for your return visit to SENZA and sharing your feedback from your stay this time around. Your feedback is invaluable for us and definitely something we take passionately, as it seems that we missed our usual high standard on this visit. I want to reassure you that we have discussed your review with all departments, as we share the responsibility to be able to get the simple things correct. I hope that when you look to return to Wine Country once again, that you will contact me directly, so that I can ensure that your next stay is as good, if not better than your initial visits. On a side note, we have recently upgraded all of our rooms coffee makers, to the latest Nespresso units, which will ensure that all rooms can enjoy that early morning premium coffee to start their day. Please feel free to contact me at anytime should you wish to discuss further, at 800-253-9203. Best regards, Graham
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorSENZA Hotel
The Vineyard King Room at The Senza Hotel
Professional photo exclusively commissioned by TripAdvisorSENZA Hotel
The Vineyard King Room at The Senza Hotel
Professional photo exclusively commissioned by TripAdvisorSENZA Hotel
The Vineyard Double Queen Room at The Senza Hotel
Professional photo exclusively commissioned by TripAdvisorSENZA Hotel
The Vineyard Double Queen Room at The Senza Hotel
Professional photo exclusively commissioned by TripAdvisorSENZA Hotel
The Parker King Room at The Senza Hotel
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Since this was our first visit to Napa I can’t answr that question. I would suggest calling the hotel they are extremely helpful and knowledgeable.
1 vote
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San Francisco International and Oakland International airports are equal distances to Napa. Non commute hours about 1 hour 10 minutes. Oakland is a smaller airport, easier in and out. More flights into SFO.
1 vote
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Hi, sorry I’m unable to answer this question but I highly recommend that you contact the hotel directly with this question. They are very friendly and very helpful, they will be glad to help. Enjoy your stay.
0 votes
Are pets allowed
I don’t know, I didn’t see any pets there .... you should contact the hotel.
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I did a review of this property in June, take a look if you can find it. This property is beautiful! It’s semi secluded off the freeway, which gives it a nice private and quite vibe. The bungalow rooms with the paved flooring and patios are gorgeous and modern. The renovated rooms in the main houses were where I stayed. It definitely felt like home and the beds are extremely comfortable! Hopefully they will be hosting wine happy hour when you are there. It was so nice to check in and sit on the patio and rest after a long travel day.
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"Go for the Vineyard Suite."
"Senza Kings rooms are very small, opt for a Senza Suite."
"Vineyard suites open out onto the vineyard. Get a bottom floor room with a porch and you can walk right out between the rows of grape vines."
"2nd floor vineyard suite was a perfect choice"
"The rooms with the vineyard views are the best !!!"
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PRICE RANGE
US$ 261 - US$ 628 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
la residence hotel napala residence napa
FORMERLY KNOWN AS
La Residence
LOCATION
United StatesCaliforniaNapa ValleyNapa
NUMBER OF ROOMS
43
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