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The Westin Verasa Napa

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Traveller (429)
360
Panoramas (73)
Traveller (429)
360
Panoramas (73)
Pool & Beach (62)
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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Bronze level
The Westin Verasa Napa is located downtown near the heart of Wine Country. Just steps from the famous Wine Train, our hotel has 5-star dining and 3,200+ sq ft of event space.
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Property amenities
Pool
Restaurant
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Room Service
Fitness Centre with Gym / Workout Room
Wheelchair Access
Hot Tub
Spa
Paid Wifi
Paid Internet
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Heated pool
Outdoor pool
Free High Speed Internet (WiFi)
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Room features
Suites
Kitchenette
Non-Smoking Rooms
Air Conditioning
Family Rooms
Microwave
Refrigerator in room
Good to know
HOTEL STYLE
Mountain View
Park View
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Book Early & Save in TX!
Hotel deals
Location
Full view
92Great for walkers
Grade: 92 out of 100
151Restaurantswithin 0.5 km
44Attractionswithin 0.5 km
Reviews & more
1,504Reviews
876Photos
23Q+A
100Room tips
Traveller rating
  • 777
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  • 127
  • 58
  • 53
Time of year
Traveller type
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  • English
Show reviews that mention
It's hard to understand how a first rate chain like Westin could have something this bad in its hotels. We ate breakfast there two mornings.It took over ten minutes each day to even get someone to acknowledge we were there. There were several tables available (or would have been
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Response from Paradise825265, Manager at The Westin Verasa Napa
Responded 2 days ago
Dear Scott D, Thank you for taking the time to share your valuable feedback and your continued loyalty with Starwood. It has come to my attention that the service you received in Bank Bar and Cafe during your recent stay did not meet your expectations. The experience you described is not characteristic of the level of service our associates strive to provide. For that, I want to apologize on behalf of our team. In order to ensure that future guests don't experience similar service failures, I have passed your comments along to the General Manager of Bank Bar. Once again, thank you for your feedback and we hope that you choose our property for your future travels to the Napa Valley.
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Spent our last few days of our holiday here. Great rooms with self catering (this was convenient for lazy mornings). The pool and jacuzzi was amazingly warm. They had bonfire at night and had wine tasting for local wineries. Would recommend for a relaxing getaway.
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Response from Paradise825265, Manager at The Westin Verasa Napa
Responded 4 weeks ago
Good day, Thank you for sharing your experience with us! We strive to provide a renewing stay for our guests and it is very encouraging when we receive positive feedback. We really appreciate you taking the time to provide a quick review and we hope to have you back next time you're in Napa Valley. Be well, Katey - Rooms Division Manager
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We had a conference there and I heard several complaints. The bar staff was short and curt... they could have been much more happy. there is a fire pit in a courtyard, but its under people's rooms. So anyone talking will keep you up. the conference rooms were fine.
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Response from Paradise825265, Manager at The Westin Verasa Napa
Responded 4 weeks ago
Good day Peter, Thank you for your honest and valuable feedback. Please accept my most sincere apologies regarding the noise and bar experience. I have passed your comments to our Food and Beverage management team for immediate follow-up. Thank you again and we'll hope you'll give us another chance the next time you are in Napa Valley. Be well, Katey - Rooms Division Manager
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What a great place. Walkable to tons of restaurants, shops, tasting rooms for an urban feel, and a great base for rest of Napa Valley. Nice rooms, especially the suites. Onsite facilities and food also excellent. Upscale all around. Can’t wait to come back!
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Response from Paradise825265, Manager at The Westin Verasa Napa
Responded 30 Oct 2018
Hello peterphlee, Thank you so much for sharing such a nice review! We love reading the positive feedback. We agree - we do have a great location for everything to do in Napa! We hope your travels bring you back to our area again soon! We look forward to welcoming you back to the Westin Verasa Napa!
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We stayed last week with this great Hotel again.

Check in was great from valet to front desk. Housekeeping is kept our suite clean, and Bank did a great job on food and service.

The facility is lovely located in the heart of Napa steps from the city core and overlooking the r
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Response from Paradise825265, Manager at The Westin Verasa Napa
Responded 29 Oct 2018
Hello Charles V, Thank you so much for sharing such a nice review! We love the postive feedback. Making our guest's feel special is our ultimate goal and I'm so glad to hear about your recent experience. We'll hope your travels bring you back to our area again soon! Be well, Katey - Rooms Division Manager
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Previous
Do they offer a room with two queens?
Good afternoon, we only have king size beds here on property. We do not have any rooms with 2 beds besides our 2-bedrooms suites. All suites have a pull out sofabed. Thank you.
0 votes
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Do they offer a room with two queens?
No, I don’t believe they do.
0 votes
Do all the rooms have a balcony?
Some do. Ask at the desk.
1 vote
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We have a deluxe room. Is there a coffee maker in the room? If so, is it a full size one or a k cup coffee maker?
Yes, each room has a Mr. Coffee.
0 votes
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Do all the rooms have a refrigerator ?
All of the suites will have a refrigerator. You will love this property!
0 votes
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Previous
"Avoid 2010 and 2008"
"Pool or river view"
"Would recommend the apartments"
"We had a pool view with a kitchenette which was nice, although we did not use the kitchen for cooking"
"2 Bedroom suites had 12' cielings and allowed for some real family gathering"
Previous
PRICE RANGE
US$ 261 - US$ 598 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin verasa, napa hotel napawestin hotel verasawestin hotel napa
LOCATION
United StatesCaliforniaNapa ValleyNapa
NUMBER OF ROOMS
180
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