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County Inn

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County Inn
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99 Reviews from our TripAdvisor Community

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Showing 92: English reviews
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Plymouth, United Kingdom
Reviewed 6 days ago NEW

Room was clean, Wifi was good, pool was ok, staff customer service skills could have been better. Good location to stay if your visiting the Shoreline Amphitheatre. I saw Def Leppard, REO Speedwagon and Telsa.

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Helpful?
Thank Mancsolihull
Roseville, California
Reviewed 1 week ago

I stayed here because it was reasonably priced on Valentines Day, when most other places were off the charts expensive. I felt very sorry for the clerk behind the desk as he had not been adequately trained to handle any of the myriad of things that might go wrong, such as keys not working or knowing the location of handicap...

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Helpful?
Thank Beth C
Reviewed 4 weeks ago

The room is decently clean and motion-activated lights around the bathroom are nice. However, the telephone in the room was not working and asked to fix it the first night, but had not been fixed the second night. Very inconvenient.

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Helpful?
Thank Ryusuke M
GuestXperienceTeam, Guest Relations Manager at County Inn, responded to this review

It's great that you enjoyed your clean room, but we do apologize for not fixing your telephone for you. This is most unusual, our team are generally very responsive to our guests' needs, and rectify any issues speedily. We are very sorry that we did not do this for you, and we apologize for any inconvenience that was caused to...

Singapore, Singapore
Reviewed 15 December 2016

I stayed in this place for a business visit. The heating of the room was not working, for all of my stay. I fell ill. The reception of the hotel does not show any interest if the utilities are not working. They just don't care! I stayed in this hotel, for lack of better knowledge. Please do not commit the...

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Helpful?
Thank Apoorva_Anubhuti
Management response:

Dear guest, thank you for sharing your concerns with us. We try very hard to make our guests stays as pleasant as possible and it is always a disappointment when we learn one of them has left with a less than first-rate experience. The service you described here is not at all acceptable. Please know that we are bringing your...

Carson City, Nevada
Reviewed 9 December 2016 via mobile

Did great. Beds were super comfy and the jacuzzi tub was fun. Though you have to watch which way the jets are pointed when you first turn it on! My son splashed the ceiling! (Sorry!) and after a fit of giggles we got it cleaned up.

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Helpful?
Thank LizyLizy
Management response:

We're pleased that you enjoyed your stay with us. There's nothing better than knowing that you've found a clean and comfortable place with great amenities to stay during your travels. Thanks for choosing us. If you're ever in the area again, we'd love to welcome you back again. Best regards, Hotel Management

Reviewed 4 December 2016 via mobile

The front desk man is soooo rude! I definitely not recommend this hotel. A lot of noise from road. I called them after my check out to solve a problem. He didn't have any patience with me. Ridiculous. Worst hotel that I have been stayed ever. If you can chose another one, please, do that. There are a lot of...

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Helpful?
Thank luizfnm
Management response:

Dear guest, thank you for sharing your concerns with us. We try very hard to make our guests stays as pleasant as possible and it is always a disappointment when we learn one of them has left with a less than first-rate experience. The service you described here is not at all acceptable. Please know that we are bringing your...

Bryn Mawr, Pennsylvania
Reviewed 1 December 2016

My stay at the County Inn motel was average. The front desk staff was mediocre, doing only what was required upon check-in. They did not offer any assistance and when I asked for directions to a nearby location, the staff person said, "I didn't know" and added nothing more. Upon check-out, I was handed my folio without anyone inquiring how...

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Helpful?
Thank cwashing
Management response:

Dear guest, thank you for sharing your concerns with us. We try very hard to make our guests stays as pleasant as possible and it is always a disappointment when we learn one of them has left with a less than first-rate experience. The service you described here is not at all acceptable. Please know that we are bringing your...

Astoria, New York
Reviewed 12 November 2016

This is motel (not hotel) so you enter the room straight from the parking. Unfortunately there are not many hotels in Mountain View so they can charge a lot for a standard motel room. It was fine as for the motel, but too expensive.

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Helpful?
Thank id M
Management response:

Dear Guest, Thanks for your feedback, we are sorry to see that you feel that hotel was only good enough. But, we reallu appreciate your feedback. We hope to welcome you back again soon!

Reviewed 26 October 2016 via mobile

It was a good stay the room was clean. The service was great. The breakfast was good in The morning. I just wish there were more towels when I stayed I didn't have much For two I only enough for one person.

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Helpful?
Thank Patrick L
Management response:

We are so happy that you decided to stay with us and that you enjoyed your stay with us. We hope this means that you will come back to visit us again. Thank you for your review. We look forward to welcome you back again soon! Best, Hotel Management

Sarasota, Florida
Reviewed 3 October 2016

The room had been remodeled, but not to the standards of the price. the man at the check-in counter barked, "ID, credit card," without looking at me. When my husband went to the office later to ask if he could borrow scissors, the woman at the desk barked, "No!" That was all. I called the booking agent for another reason...

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Helpful?
Thank sarasota889
DaysInnSunnyvale, Guest Relations Manager at County Inn, responded to this review

Dear guest, thank you for sharing your concerns with us. We try very hard to make our guests stays as pleasant as possible and it is always a disappointment when we learn one of them has left with a less than first-rate experience. The service you described here is not at all acceptable. Please know that we are bringing your...

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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about County Inn

Address: 850 Leong Drive, Mountain View, CA 94043
Region: United States > California > Mountain View
Price Range: ₹ 6,502 - ₹ 18,032 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — County Inn 3*
Number of rooms: 53
Reservation Options:
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Also Known As:
County Hotel Mountain View
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Questions & Answers

Here's what travellers have asked, with answers from County Inn staff and other travellers.
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Questions? Get answers from County Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't think there is a good room!”
 of 5 bubbles bethc311, 16 Feb 2017 | Read review
“we were in a hallway across from the stairs and that kept us from hearing cars in the lot.”
 of 5 bubbles sarasota889, 3 Oct 2016 | Read review
“If you want a quiet room, get the second floor. The first floor you can hear footsteps above the room all day and night.”
 of 5 bubbles baldeagle7777, 19 Jun 2016 | Read review
“1rst floor is quite practical.”
 of 5 bubbles 97pascalm, 31 Jan 2016 | Read review
“We were in room 115 so around there would be the quiet side”
 of 5 bubbles BM8567, 20 Jan 2016 | Read review
5 of 5