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Extended Stay America - San Jose - Mountain View

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85 Reviews from our TripAdvisor Community

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Showing 83: English reviews
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Everett, Washington
Reviewed 1 week ago

I stayed here for a business trip because all of the other nicer hotels in the area were booked. The staff was really friendly but the place wasn't that nice. The room was in need of some cosmetic work. Chipped counter, leaking toilet, loud fridge, itchy bed . . . The vending machines were all sold out so was directed...

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Helpful?
Thank Lee J
Irving, Texas
Reviewed 2 weeks ago

I enjoyed my few days stay at this hotel, very clean, quite location and friendly staff. Actually if you drive for 5 minutes there is a strip mall with a chinese supermarket. and the there are many restaurants at El Caminio Real. The funny thing is that it is hard to find the exact location of the hotel, it took...

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Helpful?
Thank Dhoof
Manager_11525, Manager at Extended Stay America - San Jose - Mountain View, responded to this review

Your feedback is important. Thank you for sharing. I'm glad that you valued our convenient location and your overall positive stay at our hotel. Thank you for your amazing review of our property. We are delighted to know you were pleased with your stay.

Miami, Florida
Reviewed 4 February 2017

Don't bother to make a reservation at this hotel because they won't honor it. I made a reservation four months in advance for a suite with two beds. A week before I checked my reservation and discovered they had changed my reservation without notifying me. Now I have a suite with one bed and the price increased by almost $300...

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Helpful?
Thank Linda L
Manager_11525, Manager at Extended Stay America - San Jose - Mountain View, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please accept our most sincere apologies for that you had issues with your reservation and that no one assisted you properly. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.

Sunnyvale, California
Reviewed 27 September 2016

Mice in the room that kept me awake at night. Breakfast is granola bars and oatmeal. The Zico hotel next door is dramatically nicer - much friendlier staff. Starbucks, restaurants, and grocery stores nearby. YMCA just up the road. Each access to the 101. The mice will make me never stay here again.

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Thank ijohnson101
Bengaluru, India
Reviewed 27 July 2016

Rooms seem to be old and very basic. Just a slightly larger room with 2 double beds. For a family, it felt very cramped. No cupboards, just an open shelf with a curtain! Cleaning is done only once/week. For the price, this is definitely not worth it! The only positive was that they did not make any fuss when we...

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Thank suresh1509
Noida, Uttar Pradesh, India
Reviewed 8 July 2016

This was my first time to stay in Extended stay america hotels. My friend recommended me .I was planning to stay at my friends place and somehow had to make last minute changes and it was a great option. Also i got a good deal with discount on internet..Overall stay was great and had good time in the hotel.. Also...

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Helpful?
Thank Voyager_Nands
Manager_11525, Manager at Extended Stay America - San Jose - Mountain View, responded to this review

Thank you for taking the time to write a review of your experience with us. I'm glad we were able to provide you with an excellent stay at an affordable price. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.

Trivandrum, India
Reviewed 30 June 2016

Stayed here for 2 weeks in June and all I can say is its decent. My friends weren't happy about their rooms, but my room was decent. Do not get a room close to the highway, all you'll hear all day would be vehicle zooming past by. I was fortunate to get the room close to the trail behind, as...

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Thank arjunlalb
Sweden
Reviewed 27 June 2016

The hotel itself is acceptable, average. Best thing with the location is a track for walking or running. Breakfast and internet is included, but the free WiFi is very slow and you can upgrade for a cost. Breakfast is poor, oatmeal in a cup with hot water, some sweet snacks and coffee. Service on the location is good and staff...

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Thank Dr_PJ
Reviewed 13 May 2016 via mobile

For short durations or emergencies this Hotel is sufficient. Ensure (like from others adviced) that you get a room away from the 237. "Grab-n-go" breakfast isn't worth to mention, as long you don't prefer/need a breakfast.

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Thank Benjamin P
Belmont, Massachusetts
Reviewed 8 March 2016

I only stayed one night and it was a horrible experience. The room smelled like food and was stuffy and outdated. The bathtub stopper was broken and just laying in the tub and the sheets and covers were scratchy and stained in places. The hotel sits right next to the highway so while that can be convenient it was noisy...

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2Thank ACK_SurfsideGirl

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included
Official Description (provided by the hotel)
Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. ... more   less 

Additional Information about Extended Stay America - San Jose - Mountain View

Address: 190 E El Camino Real, Mountain View, CA 94040-2722 (Formerly Homestead Mountain View)
Region: United States > California > Mountain View
Price Range: ₹ 6,675 - ₹ 18,652 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - San Jose - Mountain View 2.5*
Number of rooms: 133
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - San Jose - Mountain View staff and other travellers.
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Questions? Get answers from Extended Stay America - San Jose - Mountain View staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here unless you don't have other choices.”
 of 5 bubbles LeeJ517, 19 Mar 2017 | Read review
“choose the 2nd floor”
 of 5 bubbles ijohnson101, 26 Sep 2016 | Read review
“Rooms facing the highway (85) can be noisy”
 of 5 bubbles suresh1509, 26 Jul 2016 | Read review
“Good location with a feel to be with nature due to greenry and away from traffic”
 of 5 bubbles Voyager_Nands, 7 Jul 2016 | Read review
“Stay away from the highway side”
 of 5 bubbles arjunlalb, 29 Jun 2016 | Read review
5 of 5