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Extended Stay America - San Jose - Morgan Hill

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Traveller (12)
Room & Suite (14)
Dining (1)
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Overview
  • Excellent25%
  • Very good4%
  • Average16%
  • Poor25%
  • Terrible30%
7 Jan 2018
“Just ok”
30 Oct 2017
“Not recommended for families”
AMENITIES
Free Wifi
Free Parking
Non-Smoking Rooms
Kitchenette
Pets Allowed
Wheelchair Access
Self-Serve Laundry
2 Star Hotel
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (43)
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1 - 5 of 43 reviews
Reviewed 6 days ago

We stayed at Extended Stay America in Morgan Hill for business trips a couple of times. The room was spacious and had a fully equipped kitchen with a full-size refrigerator, stovetop, microwave.. Special thanks to the general manager Pierce F. Lett and friendly staff for...More

Thank monica T
Response from 00esa, Manager at Extended Stay America - San Jose - Morgan HillResponded 5 days ago

Monica, thank you for the fantastic review of your stay at Extended Stay America. We are thrilled to know you were 100% satisfied with your accommodations and our service! Thanks again for recommending us to future guests. We look forward to hosting you again soon....More

Hotel's Favourite
Reviewed 18 January 2018

Excellent staff and service. Very clean and safe hotel. I always stay here when I work in the area. Never had an issue with staff or guests. Lots of places to eat nearby. Great location, near major freeways and fuel stations.More

Review collected in partnership with Extended Stay
Thank Al H
Response from 00esa, Manager at Extended Stay America - San Jose - Morgan HillResponded 19 January 2018

Thank you for choosing to stay at Extended Stay America once again. It’s good to know our location was ideal for your needs and that you were impressed with the service provided by our staff. We cannot wait to host you again in the future....More

Reviewed 6 days ago

I stayed here temporarily for an internship at a local company nearby. Staff are responsive and helpful. There is a maid that comes in to keep the room clean each week. Convenient location next to a shopping square and overall positive experience staying here. Would...More

Thank Robert L
Response from 00esa, Manager at Extended Stay America - San Jose - Morgan HillResponded 2 days ago

Robert, it was a pleasure to have you at Extended Stay America. We are delighted to know how much you enjoyed our convenient location and the excellent service provided by our staff. Thank you for recommending us to future guests. We look forward to hosting...More

Reviewed 3 weeks ago

I can understand if it was just one thing, but wtf, this was just bad in every way possible. The bathroom toilet didn't work and after 3 requests, it took them 12 hours to fix it. Management was not responsive by any means to fix...More

Thank Frank4166
Response from 00esa, Manager at Extended Stay America - San Jose - Morgan HillResponded 2 weeks ago

Thanks for sharing your feedback. On behalf of our entire team, please accept our apologies for providing you with a less than satisfactory experience. Please be assured that we are taking immediate steps to avoid such problems in the future. It is our goal to...More

Reviewed 3 weeks ago via mobile

This is the first hotel room I’ve ever taken the time to review. Walking into the room we were hit with a blast of funky nastiness in the air. I would liken it to going to the dump and taking in a big whiff. I...More

Thank scotyl844
Response from 00esa, Manager at Extended Stay America - San Jose - Morgan HillResponded 3 weeks ago

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Details
Price range
US$ 104 - US$ 183 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$ 104 - US$ 183 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (12)
Room & Suite (14)
Dining (1)
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"don't waste your money here"
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