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BEST WESTERN Moreno Hotel & Suites

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BEST WESTERN Moreno Hotel & Suites
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361 Reviews from our TripAdvisor Community

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Showing 349: English reviews
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Cumming, United States
Reviewed 2 weeks ago

Staff were awesome when checking in and very helpful and always greeted me with a smile. Rooms are sizable and clean. The beds can use improving but otherwise very comfortable and felt safe. A great place!

Review collected in partnership with Best Western
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Helpful?
Thank Arnesto S
San Francisco, California
HOTEL’S FAVOURITE REVIEW
Reviewed 28 December 2016

Stayed here in July for a family event nearby and was pleasantly surprised with the property. The front desk agents were very friendly, the rooms were clean, and the property itself was very well kept and felt like a resort. The location is a bit off the main roads, leaving the area much quieter than the busy road would suggest....

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Helpful?
1Thank Ariel S
About Hotel's Favourite Review
bestwestmorenovalley, Owner at BEST WESTERN Moreno Hotel & Suites, responded to this review

Dear Ariel S, Thank you for taking the time to write such a candid review about your stay with us. We appreciated the compliments. We're happy to hear that our property was to your liking and that your were able to enjoy our outdoor pool & hot tub and the complimentary breakfast in the morning. We hope to have you...

OCEANSIDE, United States
Reviewed 2 weeks ago

This is an old, outdated, run down Best Western Property. Sad to say, but it really needs some work. All the Front Desk Clerk kept saying was that this was an Upgraded room with a Balcony. Only to find that the room was on the highest level, facing the Freeway. This was the south end, east corner room which meant...

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Helpful?
Thank Mark J
bestwestmorenovalley, General Manager at BEST WESTERN Moreno Hotel & Suites, responded to this review

Dear Mark J, Thank you for taking the time in writing such a candid review of your recent stay with us. An upgrade would consist of a room that is a suite and we're sorry to hear that it was not to your satisfaction. Sometimes guest do smoke in a non-smoking room and we try our best to get the...

Moreno Valley, California
Reviewed 2 weeks ago

I really did enjoy my stay at Best Western your pillows are very form fitting to the head. I was very upset I had to check in because, my head was so glued to the pillows. Ty for a wonderful experience I had at one of your hotels.

Review collected in partnership with Best Western
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Helpful?
Thank andreapP8837ZM
Moreno Valley, California
Reviewed 4 weeks ago

Rooms are very clean ,house keeping does great job, quiet, outside is clean , they even mop the floors outside , great parking , beds are comfy , front desk are very helpful and nice , anything you need they will help you with with a smile on their face

Review collected in partnership with Best Western
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Helpful?
Thank melissabR6255VW
Reviewed 20 February 2017 via mobile

This hotel sucks it is the worst best western we have ever stayed in (and we have stayed in many BW hotels) the wi fi didn't work the bed sheets were threadbare there was blood on bathroom door phones in hotel only go to managers office the breakfast was apalling we went to Denny's round the corner,be warned don't stay...

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Helpful?
Thank Thomas M
bestwestmorenovalley, General Manager at BEST WESTERN Moreno Hotel & Suites, responded to this review

Dear Thomas M, Thank you for taking the time to write a candid review about your recent stay. We regret to hear that your stay was not satisfactory. We appreciate the feedback to better improve our services. We are currently working on improving on our wifi. We hope you will consider staying with us again. Thank you again. - Best...

Las Vegas, United States
Reviewed 13 February 2017

I called the hotel the morning of arriving to see if I was able to upgrade due to my status with Best Western Hotel and they told me that they were sold out, which was fine. Issue One: Me and my business partner checked into the hotel on Friday Feb 10th got into our room #103, we unpacked everything and...

Review collected in partnership with Best Western
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Helpful?
Thank John W
bestwestmorenovalley, General Manager at BEST WESTERN Moreno Hotel & Suites, responded to this review

Dear John W, Thank you for taking the time to write such a candid review of your recent stay with us. We do apologize for the unfortunate mishap that happened during your stay with the room that you were in. We tried our best to accommodate you under the circumstances by upgrading your room, and by also giving you an...

Vancouver
Reviewed 10 February 2017

Poor quality pillows. I dislike non-fitted sheets. Very poor WiFi. In the evenings in particular had to go outside my roo to get a connection. Staff not particularly service oriented. Just doing job..

Review collected in partnership with Best Western
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Helpful?
Thank Saskatchewan
bestwestmorenovalley, General Manager at BEST WESTERN Moreno Hotel & Suites, responded to this review

Dear Saskatchewan, Thank you for taking the time to write a candid review about your recent stay with us. We're sorry to hear you were not satisfied with your stay with us. We are currently trying to improve our WIFI. We will take your feedback to better implement our services. We hope you will give us another try. Thank you...

Mesa
Reviewed 18 January 2017 via mobile

This hotel is easy access and for our stay very comfortable. Our room was very clean and comfortable. It was spacious and there were plenty of pillows on our king bed that were just perfect. Fridge and microwave and a nice sized TV. I don't usually like exterior corridor access hotels but this one was ok. We felt safe. The...

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Helpful?
Thank linna62
bestwestmorenovalley, General Manager at BEST WESTERN Moreno Hotel & Suites, responded to this review

Dear Linna62, Thank you so much for your review. I am please to hear that you felt comfortable at our hotel and that it was up to standards. We're glad to hear that Alex, was such a good help to be able to resolve any booking issues that occurred at the time. I regret to hear about the breakfast issues,...

Scottsdale, Arizona
Reviewed 7 January 2017

A huge room with a comfortable bed close to the freeway, yet really quiet, with easy access to places in the area. Elevators to upper floors. Complimentary breakfast with many choices for every taste.

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Helpful?
Thank donaldo2017
bestwestmorenovalley, Owner at BEST WESTERN Moreno Hotel & Suites, responded to this review

Dear Donaldo2017, Thank you for taking the time to leave us a review of your recent stay. Glad to hear your room near the freeway was accommodating to you. We hope to welcome you back again, Thank you.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Breakfast included
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Multilingual Staff

Additional Information about BEST WESTERN Moreno Hotel & Suites

Address: 24840 Elder Ave, Moreno Valley, CA 92557-7300
Region: United States > California > Moreno Valley
Price Range: ₹ 7,199 - ₹ 9,490 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Moreno Hotel & Suites 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Moreno Valley Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Moreno Hotel & Suites staff and other travellers.
2 questions
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Moreno Valley, California
over a year ago

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Questions? Get answers from BEST WESTERN Moreno Hotel & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My Tip, Keep looking for another choice in the area”
 of 5 bubbles markj557, 12 Mar 2017 | Read review
“Get a room with new AC and away from the pool”
 of 5 bubbles G1255ZObills, 24 Jul 2016 | Read review
“There are elevators but if steps are an issue be aware that corridors have two or three steps in places.”
 of 5 bubbles thewholeworldishome, 12 Apr 2016 | Read review
“Get a room with a balcony”
 of 5 bubbles gbulldoger, 11 Apr 2016 | Read review
“Any of the rooms are a great choice.”
 of 5 bubbles Angelnunez833, 18 Mar 2016 | Read review
5 of 5