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Portola Hotel & Spa at Monterey Bay

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#15 of 55 Hotels in Monterey
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2,281 Reviews from our TripAdvisor Community

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There are newer reviews for Portola Hotel & Spa at Monterey Bay
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Showing 2,193: English reviews
Blacksburg, VA
Reviewed 23 October 2013

The Portola Hotel is a beautiful hotel in the heart of Monterey. It is walking distance to the attractions. The service was incredible. From our check-in all the way through the valet when we left. The staff (in particular Justin) were welcoming and helpful. The hotel is beautiful on the inside and the views from the room to the bay...

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Thank Jennifer S
Sacramento, California
Reviewed 22 October 2013

Went in Sep 2013, make sure to get a room on the highest floor, we had one on the 6th. Within a walk to fisherman's wharf, cannary row and nice strolls along the coast. Hotel is a bit expensive but if you can get a deal for the parking and breakfast with a discounted offer, it is decent.

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Thank saveiq
San Francisco
Reviewed 21 October 2013

Stayed for a one-night only - so that we could go whale watching. So nice to have that option. Hotel was clean -service was great and accomodations were awesome -quiet location away from the craziness of the cannery row and close to the wharf. I would definitely come back - as the rooms were very comfortable. Easy central location.

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Thank Beth G
Elk Grove,ca.
Reviewed 21 October 2013

We have stayed at many resorts and spa's in this region from Carmel to Pacific Grove and Monterey. We love our stay vacations and weekend getaways and we keep coming back to the Portola for the same reasons, we love the service, the comfortable beds and food. The Portola & Travelzoo offered another great offer including room & breakfast during...

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Thank working2LIVE
PortolaHotelSpa, Manager at Portola Hotel & Spa at Monterey Bay, responded to this review

Thank you for taking the time to write a review on TripAdvisor. We were delighted to hear you enjoyed your stay and choose the Portola Hotel to celebrate your 34th Anniversary! We value your feedback and enjoy hearing about your experience. We hope to see you next year for your 35th anniversary. Once again, thank you for taking the time...

Manchester, United Kingdom
Reviewed 19 October 2013

We hadn't planned to stay here but had to change our plans due to the closure of Yosemite and we were really glad we chose this hotel. We were pleased with everything, especially the location, right on the Wharf, couldn't be better. We asked for a room in a quiet part of the hotel which we had. We enjoyed a...

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1Thank 1004Chris
Sf
Reviewed 18 October 2013

This is an older hotel, but is well kept and clean. The staff is extraordinary and everyone was so nice and helpful, that one wonders what they are piping through the vents!!!!!! We stayed two days here and wish we could have stayed longer. It is near the harbour and the you can hear the sealions from your room. The...

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Thank Christee B
Dundas, Canada
Reviewed 18 October 2013

We arrived at the hotel to very friendly greetings from staff and a warm cookie from the front desk. The hotel and lobby is beautiful. The rooms are very nicely decorated , clean, comfortable and spacious. The hotel location is perfect right downtown and walking distance to the pier. Even though it is situated downtown we found the room to...

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Thank RhondaB129
London
Reviewed 17 October 2013

We had a great night sleep here, lovely bed & I really liked the nautical/ seaside decor. However the layout is odd & depending on which room you're in you can walk outside a few times & have to get 2 different lifts to get from the car park to your room. Location is great however...

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Thank NEBear
San Jose, California
Reviewed 16 October 2013

I booked this hotel based on the average rating of 3.5-4.0 stars for my wife and two boys (1&3), yet after staying there, I'm at a loss for why folks rated it so high. They still charge for WiFi at verious speed levels (weak) and the cheapest throughput at 20 bucks is 2Mb which could not even stream videos using...

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5Thank rson123
London, England
Reviewed 16 October 2013

Right in the centre of Monterey, ideal location to walk to the pier and explore the town. Rooms are large and well appointed. No air conditioning but the fan is generally enough in this climate. If you are lucky you can pick up the free wifi from the conference centre that is part of the hotel, to avoid wifi hotel...

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Thank Tania F

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Portola Hotel & Spa reflects the captivating spirit of a rich, historical setting surrounded by everything that the Monterey Peninsula has to offer. Your stay at the Portola Hotel begins with warm homemade chocolate chip cookies, provided at check-in. As the only Silver LEED(R)-EB certified hotel on the central coast of California, the hotel boasts 379 guestrooms and suites, an award winning full service day spa, two on site eateries, a craft brewery and more! Portola Hotel & Spa is one of California's premier family-friendly destinations offering easy access to Monterey's favorite attractions. The hotel is also pet friendly. ... more   less 

Additional Information about Portola Hotel & Spa at Monterey Bay

Address: 2 Portola Plaza, Monterey, CA 93940-2419
Region: United States > California > Monterey County > Monterey
Price Range: ₹ 11,392 - ₹ 26,264 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Portola Hotel & Spa at Monterey Bay 4*
Number of rooms: 379
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Also Known As:
Portola Hotel And Spa At Monterey Bay
Portola Hotel Monterey Bay
Hotel Style:
#1 Green Hotel in Monterey
#3 Luxury Hotel in Monterey
#4 Business Hotel in Monterey
#4 Spa Hotel in Monterey
#8 Family Hotel in Monterey
#9 Romantic Hotel in Monterey
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Questions & Answers

Here's what travellers have asked, with answers from Portola Hotel & Spa at Monterey Bay staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great location in Downtown Monterey, walking distance to Fisherman's Wharf and walking path to Cannery Row and Pacific Grove.”
 of 5 bubbles alhadi1, 5 Jan 2017 | Read review
“High floors are best.”
 of 5 bubbles 945AmyB, 5 Jan 2017 | Read review
“Ask for a sea view away from the construction”
 of 5 bubbles garrys462, 3 Jan 2017 | Read review
“Ask for rooms with a view of Monterey Bay!”
 of 5 bubbles R3222DRmarioa, 30 Dec 2016 | Read review
“As for a water view.”
 of 5 bubbles lmrayski, 23 Dec 2016 | Read review
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