Extended Stay America Los Angeles - Monrovia

Extended Stay America Los Angeles - Monrovia

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Extended Stay America Los Angeles - Monrovia
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About

4.0
#2 of 6 hotels in Monrovia
4.4 of 5 bubbles
Location
3.9 of 5 bubbles
Cleanliness
4.1 of 5 bubbles
Service
3.9 of 5 bubbles
Value
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Property amenities
Free parking
Parking
Free High Speed Internet (WiFi)
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Non-smoking hotel
Laundry service
Self-serve laundry
Wifi
Room features
Air conditioning
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.0 of 5 stars
HOTEL STYLE
Budget
Business
Languages Spoken
English
Hotel links
Special Offer:CLICK HERE TO SAVE UP TO 45% BY BOOKING DIRECT!

Location

930 S 5th Ave, Monrovia, CA 91016-3144
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 65 out of 100
65
Hollywood Burbank Airport
31.8 km
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Long Beach Municipal Airport
38.1 km
See all flights
286Reviews1Q+A53Room tips
Traveller rating
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Detailed Reviews
Rob G wrote a review Jan 2024
Hotel's Favourite
5.0 of 5 bubbles
I’ve actually been a loyal resident at this location since July 2022. Since that time the facility has transitioned through several managers and front desk staff. I’m highly satisfied and impressed since Micheal and Yesenia joined the team. Their professionalism, customer service, care and concern, and customer safety has been phenomenal! It’s been a true blessing since Michael and Yesenia arrived at the Monrovia location.
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Date of stay: January 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled solo
Room Tip: Great on site staff and management.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ESA GM, General Manager at Extended Stay America Los Angeles - Monrovia
Responded 17 Jan 2024
Dear Bobnice_76, We're delighted to receive your positive feedback and appreciate your loyalty to Extended Stay America since July 2022. It's heartening to know that our new leadership, Michael and Yesenia, has significantly impacted your experience. We're committed to maintaining the highest standards of professionalism, customer service, and safety. Thank you for acknowledging their efforts, and we look forward to continuing to provide you with exceptional service at our Monrovia location. Sincerely, Hotel Management
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AnthonyD1947 wrote a review Jan 2020
Redondo Beach, California
3.0 of 5 bubbles
Was always able to book a room and never had an issue. I would normally arrive early and was allowed access to a room, probably because I was a frequent customer. Management at the location changed and all of a sudden I was accused of having preferential rates yet the eventual rate I was quoted matched what I had been previously paying. Then I was informed that for every hour I arrived early, there was an additional $10 per hour charge! I usually arrived in the early morning and since the room was clean and available, I was permitted to rent the room. If the room is vacant, where is the extra cost to the facility? I arrived at 8:00am which was normal for me for several years. They asked for an additional $70 besides the room fee of $110 per day. I have stayed at the local Marriot or Hyatt for less than that so I had to walk away. This is a hidden charge that is not evident when you book a reservation which is a major complaint involving some hotels. Then, to make matters worse, the current management revealed to me that she realized I was never assessed this exorbitant and unreasonable charge but that was the "fault of the prior manager and staff which is why they are no longer employed." Sad... Not only is customer service an issue but maligning the character of former employees. Sad...
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Date of stay: November 2019
3.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Room Tip: Do not book and then arrive early unless you desire to pay what amounts to a "tip."...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from iResponze A, Manager at Extended Stay America Los Angeles - Monrovia
Responded 30 Jan 2020
Anthony, thank you for your review. We cannot apologize enough for the service issue you experienced when staying at our hotel. This is not the way we would like our guests to leave, so your feedback has been discussed with the entire team to ensure we deliver better service and treat every guest with the warmth they deserve. We appreciate your patronage and hope you will give us the opportunity to redeem ourselves in the future. Sincerely, Hotel Management
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Adam wrote a review Aug 2020
5.0 of 5 bubbles
The Extended Stay America is a great hotel for the price. Its very affordable for all the amenities that they provide with the price. The Extended Perks Program makes a big difference with a long stay. The property itself is very well kept up and is in a great neighborhood. Their aren't a lot off riff-raff hanging around and the other guests here look like decent people (very non-threatening). The rooms are well maintained and there does not seem to be any issues with the sinks or the electric stove or refrigerator. Everything in the room works well. It even has a quiet air conditioner. Overall, I'm very satisfied with the staffs professionalism all the way around its been nothing but a positive experience for me
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Date of stay: July 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Room Tip: I'm sure if you just ask and its available they'll give you what you want.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from iResponze Alerts, Agency / Consultant at Extended Stay America Los Angeles - Monrovia
Responded 23 Aug 2020
Thank you for the glowing review. We are delighted that from check-in through check-out, we were able to provide you with a comfortable stay at Extended Stay America. It is also nice to know you found us to be a great value and were impressed with our well-kept accommodations and courteous associates. We value your business and look forward to welcoming you back soon. Sincerely, Hotel Management
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Kenneth W wrote a review Jan 2022
Woodland, California
4.0 of 5 bubbles
The hotel is directly off the 134, and relatively business street that runs to through Arcadia shopping district. As close as the hotel is to the highway, and busy street there is minimal noise from these roads heard within the building. I am traveling on business, and the hotel itself is quiet, no loud yelling or parties in the past 6 months that I have been at the location. Cleanliness is top notch, they appear to clean the common areas twice a day, with weekly room cleaning. The staff that I've interacted with has been pleasant, Lisa, and the rest of the staff have been very kind and helpful my entire stay.
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Date of stay: August 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Deborah S wrote a review Mar 2020
Monrovia, California
5.0 of 5 bubbles
Ive been in this hotel for more than a year. Not only is it a great deal but the hotel staff are extraordinary. I've never had an issue that wasn't resolved in a timely manner. From housekeeping to general maintenance to front desk & graveyard the staff here truly care about the guest experience. I highly recommend this location to anyone looking for a great location for a family.
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from iResponze A, Manager at Extended Stay America Los Angeles - Monrovia
Responded 6 Mar 2020
We appreciate your fantastic comments about our hotel and friendly staff. We are glad you are enjoying your stay. Thank you for making Extended Stay America your home away from home. Sincerely, Hotel Management
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Chris wrote a review Jul 2020
3.0 of 5 bubbles
This place is cleanish. When I say clean ish I mean it depends where you look some things in the room and throughout the hotel are clean while others although not disgusting are definitely not clean. Think stains on the fridges and on the curtains but the bed is clean. You get what you pay for and at 90 dollars a night it’s good enough. The service isn’t unfriendly but they are not particularly friendly either. It’s a cheap hotel and it feels like it. If your a clean freak like me avoid it but if you just need a place to stay this is fine. Don’t expect this place to be spotless which is something you might want during a pandemic.
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Date of stay: July 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from iResponze Alerts, Agency / Consultant at Extended Stay America Los Angeles - Monrovia
Responded 17 Jul 2020
Thank you for selecting us and for sharing your review with us. Although you had an overall satisfactory stay, we apologize for not meeting your expectations for a pleasant visit. Your concerns about cleanliness are relayed with the head of our Housekeeping Department and housekeeping associates to take corrective actions. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
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Alex O wrote a review Aug 2020
5.0 of 5 bubbles
Great service manager and staff were supper friendly very clean rooms and kitchen worked perfect. Will definitely consider staying here had no problems what so ever, parking is great there’s lots of room and the laundry mat came in handy didn’t have to go anywhere to wash we stayed for a week and everything worked out great. Rooms are 100% noise proofed never heard any type of noise during our stay
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from iResponze Alerts, Agency / Consultant at Extended Stay America Los Angeles - Monrovia
Responded 16 Aug 2020
Thank you for the lovely review of Extended Stay America. We are thrilled to learn you were impressed with our outstanding service and that our clean accommodations along with well-equipped kitchenette worked well for you. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
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Lawrence J wrote a review May 2021
5.0 of 5 bubbles
I've stayed at the Extended Stay in Monrovia for the past two months. It has been a very pleasant experience. The staff is very friendly, attentive and efficient. Special shout out to Belen who offers a friendly greeting every morning & took the time to put together a small package for my bday. How awesome is that?!! My room is comfortable, clean and feels like home. Along with laundry machines for my personal needs, they clean my bed linen and towels on a weekly basis. In addition to the hotel amenities this Ex Stay offers, I have a great view of the mountains from my room. This Extended Stay definitely feels like my home away from home.
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Date of stay: May 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ESA GM, General Manager at Extended Stay America Los Angeles - Monrovia
Responded 20 May 2021
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team especially the staff mentioned in your review to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
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James M wrote a review Jan 2020
Augusta, Maine
3.0 of 5 bubbles
My review is a mixed bag. I’ll start with the bad news, then go to the good. The condition of our room was well below average for our recent stay. There was a hole in the window screen, there were red pen scribbles all over the wall next to the bed, the range hood had some permanent stains, the bath dial needed cleaning, and the light switch next to the bed on the side away from the window worked poorly. The “grab and go” breakfast was a choice of two packaged muffins, and there wasn’t milk or cream for the coffee(just artificial creamer). (There were granola bars on our last night). The elevators work well, but the ads in them are worn and have been drawn on extensively; the metal inside has been extensively scraped up and looks bad. Not much of a lobby, either.
Those elements were all well below average for my recent travels.
Now for the good parts: The service, especially the front desk service, was top-notch—friendly, got to know us on our four nights there, very efficient, and responded well when we needed more room supplies (important, because the rooms are not cleaned each day unless you pay extra). Parking was easy and the neighborhood felt very safe. Its location is very good. It’s visible from the 210 and a very short drive off of it. There are many restaurants to choose from nearby, and there is a Trader Joe’s a short drive away. Nice full sized fridge. We also liked that it is only about a 15 minute walk to the Gold Line light rail with easy access to Old Town Pasadena and downtown LA. We were looking for a good place near the much more costly Doubletree up the street where my brother Peter and family were staying—we all were out for the Rose Bowl. Price wise, it fit the bill and was far cheaper than the Pasadena places.
Overall, the hotel’s condition and breakfast could have been better. The front desk staff and location, though, get top marks. It was a satisfactory value overall considering when we traveled there.
Two other geographic notes: This hotel is on the Monrovia-Arcadia border, so it is also handy to Arcadia. But: note that there is another ESA in Arcadia, under a mile away. Make sure you keep them straight. My wife’s cousin came down to meet us and went to the wrong one.
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Date of stay: January 2020
3.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Odd #d rooms face parking lot; even #s face I-210. Elevators in middle; stairs on the ends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from iResponze A, Manager at Extended Stay America Los Angeles - Monrovia
Responded 6 Jan 2020
James, thank you for staying with us and sharing your observations. We appreciate your comments, both positive and negative, which help us to improve our future guest experience. We aim to exceed all our guests' expectations - especially the condition of our suites - so we are sorry that this was not your experience. We will share your concerns with the appropriate teams, so we do not repeat what you experienced. We hope that you will reconsider us again whenever your travels bring you to our area. Sincerely, Hotel Management
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Charles wrote a review Apr 2020
5.0 of 5 bubbles
This place is is really nice and clean. I always get the room I like and everytime I check in front desk clerk mary is always giving me my favorite room. She knows what I like and she's really nice too. I always stay here every month.
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Date of stay: April 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from iResponze A, Manager at Extended Stay America Los Angeles - Monrovia
Responded 21 Apr 2020
Thank you for taking the time to review your stay at Extended Stay America. We are delighted to know our service and accommodations are always above and beyond your expectations. We appreciate you always choosing us over other hotels in the area, and we look forward to welcoming you back for another visit. Sincerely, Hotel Management
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Millie M wrote a tip May 2024
1 contribution
5.0 of 5 bubbles
"Only complaint is the Hiway at night very loud and the neighbors next door open n slam the door all night till am. "
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Resort60006245865 wrote a tip May 2024
1 contribution
5.0 of 5 bubbles
"Book ahead for the best value!"
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Rebeakah H wrote a tip Mar 2024
1 contribution
5.0 of 5 bubbles
"When booking this day I would recommend booking for a long duration it's that awesome you would not want to leave"
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Carolina G wrote a tip Feb 2024
1 contribution
5.0 of 5 bubbles
"Management and staff are amazing they go above and beyond to make their guest feel special. Good and healthy environment for family. "
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Rob G wrote a tip Jan 2024
4 contributions
5.0 of 5 bubbles
"Great on site staff and management. "
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Not the right property for you?
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PRICE RANGE
₹8,936 - ₹11,525 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
homestead studio suites los angeles - monrovia hotel monrovia
LOCATION
United StatesCaliforniaMonrovia
NUMBER OF ROOMS
122
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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EXTENDED STAY AMERICA LOS ANGELES - MONROVIA - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Extended Stay America Los Angeles - Monrovia
What are some of the property amenities at Extended Stay America Los Angeles - Monrovia?
Some of the more popular amenities offered include free wifi, free parking, and laundry service.
Which room amenities are available at Extended Stay America Los Angeles - Monrovia?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
Is parking available at Extended Stay America Los Angeles - Monrovia?
Yes, free parking is available to guests.
Are any cleaning services offered at Extended Stay America Los Angeles - Monrovia?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Extended Stay America Los Angeles - Monrovia?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Is Extended Stay America Los Angeles - Monrovia accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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