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Hilton Garden Inn San Jose/Milpitas

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Hilton Garden Inn San Jose\/Milpitas
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482 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn San Jose/Milpitas
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Showing 456: English reviews
Milpitas, United States
Reviewed 7 July 2016

Very friendly and down to earth people. THEY make the visit at this hotel a memorable one! It is so close to many restaurants and Walmart. We can even walk..or use the shuttle! Such service! and an all night pantry beats going out for a snack...very well stocked indeed.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Jack C
Simone_Shuttleworth1, General Manager at Hilton Garden Inn San Jose/Milpitas, responded to this review

Hey Jack! Thanks a million for the awesome comments. As a General Manager, it truly pleases me to know that the warm vibe and our team emits transfers seamlessly on to great guests like you. That's exactly what we hope for every time and for every guest that walks thru our doors. Glad you found our location to be convenient...

Reviewed 4 July 2016 via mobile

Booked this place sort of last minute. Room was nice, staff were nice. The keys are sensitive to something coming from my phone so I had to reset my keys every time I came back from outside. Breakfast was so-so, but if you walk around there's other options available.

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Helpful?
Thank Michael T
Simone_Shuttleworth1, General Manager at Hilton Garden Inn San Jose/Milpitas, responded to this review

We appreciate your feedback and will definitely work to make improvements on our breakfast. Great to hear that you found our staff to be nice and friendly though. We look forward to your return and hope you give us a second opportunity to "wow" you with our breakfast service and selection. Thanks for choosing us. ~ Simone

San Diego
Reviewed 30 June 2016 via mobile

We booked this hotel last minute for a trip to the nearby Shoreline Amphitheater. It's not directly adjacent to the theater like other Hilton family hotels but the rate was MUCH cheaper. It is about a 15 minute drive from the venue which makes it ideal after a long night at a concert. We stayed here and took advantage of...

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Helpful?
Thank JuliaGooliaAbroad
Simone_Shuttleworth1, General Manager at Hilton Garden Inn San Jose/Milpitas, responded to this review

Thanks for the feedback. Really great to hear how convenient you found our location to be and that you enjoyed the service. We are always working to find ways to exceed the expectations of our guests. So please, when you are next in our area, feel free to stop by the front desk and share any further comments on how...

Los Angeles, California
Reviewed 22 June 2016

Rooms are okay and experience is okay if you have no other option in neighbourhood.. the staff is professional but not warm !! only the bar staff is cheerful..you can guess why ? HOusekeeping is aweful.. Clean room smells worse then unclean room.

Review collected in partnership with Hilton Garden Inn
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1Thank GSinghLA
Simone_Shuttleworth1, General Manager at Hilton Garden Inn San Jose/Milpitas, responded to this review

Thank you for taking the time to provide feedback. Sorry to hear you were disappointed with your room. We are always striving to do better and will certainly use your comments to improve our housekeeping practices. We sincerely hope you will give us another opportunity to accommodate you in the future.

Reviewed 21 June 2016

I stayed here in this hotel for 3 days. The bedcovers were not changed . Towels were not changed . We had to request for towels as the used old towels were not changed. Also front desk guy was not helpful

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Helpful?
Thank Subramanian P
Simone_Shuttleworth1, General Manager at Hilton Garden Inn San Jose/Milpitas, responded to this review

We appreciate you taking time to provide feedback about your stay and will use these comments to work with our staff on improving the checkpoints for cleaning and replenishing the amenities in our guest rooms. We apologize for this experience and hope that when you return to the area you will give us another opportunity to do much better. ~...

Austin TX
Reviewed 20 June 2016

The staff is always nice and makes you feel welcomed. It is close to work so the commute is only a few minutes. There are many restaurants and shopping across the street so this makes it very convenient.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Marco C
Simone_Shuttleworth1, General Manager at Hilton Garden Inn San Jose/Milpitas, responded to this review

Thank you Marco! Very pleased to hear that our stay made you feel welcome. Hopefully when you return, you will choose to stay with us again and have an opportunity to try some of our new dinner specials. Thanks again for choosing us! ~ Simone

Sacramento, United States
Reviewed 16 June 2016

AC was on in room which made it very nice upon arrival, especially since the weather was hot outside. Comfortable and quiet. Wifi access. Room was pretty large and very convenient to have a small fridge and microwave in room. Cozy and very clean.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Marian R
Simone_Shuttleworth1, General Manager at Hilton Garden Inn San Jose/Milpitas, responded to this review

Great to hear you were greeted by the cool breeze of the AC in your room. Thank you for the feedback on your stay and how comfortable and spacious you found your room to be. We hope to see you again soon. Again, so glad you enjoyed the great amenities our hotel has to offer. ~ Simone

Firestone, United States
Reviewed 14 June 2016

Nestled amongst restaurants and shops, the Hilton Garden is conveniently located off the 237 with easy access to the heart of Silicon Valley. The staff are welcoming and friendly, the rooms are comfortable and have decent furnishing and amenities. They try to use all the space as efficiently as possible. Visitors have a wide variety of restaurants within walking distance...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Rogers G
Simone_Shuttleworth1, General Manager at Hilton Garden Inn San Jose/Milpitas, responded to this review

We appreciate your awesome feedback Rogers! So happy to hear you found our accommodations to be convenient and the amenities to comfort level. Our friendly staff looks forward to your return in the near future. Cheers! ~ Simone

Denver, United States
Reviewed 8 June 2016

we stayed only for a night but woke up several time during the night startled by the noise the AC produced. The staff at the front desk was not welcoming either. If you get a room right above the restaurant area of the hotel, it is going to be pretty noisy until the restaurant closes.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Niju S
Simone_Shuttleworth1, General Manager at Hilton Garden Inn San Jose/Milpitas, responded to this review

Thank you for sharing your experience Niju. We will certainly use this information to work with the front desk on improving their customer service skills to make guests like you feel more welcome. Our maintenance engineers are also in the process of testing all of the ac units to ensure they are in good working order for other guests. I...

st helens, United States
Reviewed 6 June 2016

Guarantee Satisfaction was not honored. No response from manager, regarding this matter. they still charged. Swimming Pool, Spa had more than dozens of dozens of insects and bugs,etc. Sanitary not clean.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Yoshihito Aaron O
Simone_Shuttleworth1, General Manager at Hilton Garden Inn San Jose/Milpitas, responded to this review

Hello Mr. Aaron, Thank you for the feedback. We are sorry to hear that the pool and spa were not clean at the time you wanted to use them. We actually have both cleaned daily. Unfortunately since the pool is located near trees and other greenery, at times, the leaves and such fall off and end up in the pool....

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about Hilton Garden Inn San Jose/Milpitas

Address: 30 Ranch Drive, Milpitas, CA 95035
Region: United States > California > Milpitas
Price Range: ₹ 7,577 - ₹ 25,427 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn San Jose/Milpitas 3*
Number of rooms: 161
Reservation Options:
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Also Known As:
Hilton Garden Inn San Jose/Milpitas Hotel Milpitas
Hilton Garden Inn Milpitas
Hilton Milpitas
Milpitas Hilton
Hotel Style:
#3 Business Hotel in Milpitas
#4 Family Hotel in Milpitas
#4 Romantic Hotel in Milpitas
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Questions & Answers

Questions? Get answers from Hilton Garden Inn San Jose/Milpitas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“near Freeway 880 and 237; near a big shopping center with many nearby restaurants”
tonytran1, 28 Apr 2017 | Read review
“Avoid the even numbered rooms, the traffic on McCarthy is noisy most of the night”
wwwdrich, 11 Mar 2017 | Read review
“My odd numbered room faces away from the freeway. If doing app checkin, choose rooms inside the "L" to avoid the freeway.”
jondf, 2 Nov 2016 | Read review
“Rooms facing the pool are best, but avoid room #237 as it is facing the air-condition from the kitchen below...”
Toby_Bayern, 13 Oct 2016 | Read review
“all the rooms are same so it dosent mater which one you chose and the view is almost simillar”
shahids001, 30 Aug 2016 | Read review
5 of 5