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Sonesta Silicon Valley San Jose

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Sonesta Silicon Valley San Jose
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994 Reviews from our TripAdvisor Community

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Reviewed 5 days ago NEW

The hotel stay was nice except the Shuttle service was not good. Don't plan on staying there and getting the shuttle to the airport before 8AM. We needed the Shuttle at 6am and it was not available. Had to use uber to get to the airport.

Review collected in partnership with Sonesta
Thank N6406MStammyd
Reviewed 6 days ago NEW

March20-24, '17. Hotel is average, but the stay was great due to the very attentive room attendant Ana. Every morning Ana greeted me with a smile and a good morning, and asked me how my stay was going. I had a couple requests for normal hotel room items, and Ana was very cheerful and happy to help. She really made...

Thank Tom B
Greg M, General Manager at Sonesta Silicon Valley San Jose, responded to this review

Thank you for sharing your experience with us. We're so happy to hear you enjoyed your stay and it sounds as if you made a friend along the way! It's people like Ana that make this hotel a special place to visit here in the Silicon Valley. We hope to see you again soon.

Reviewed 3 weeks ago via mobile

This place is awesome to stay at we stay there on Friday March 3-5, 2016 and on top of that, the staffs there were FANTASTIC. I want to Thank Karla and all the employees there for taking the time to help us out with booking our room for my family and a separate room for my daughter and her husband...

1Thank lindap7475
Redondo Beach, California
Reviewed 9 February 2017 via mobile

Good place to stay for business as it's in a convenient location. Nothing special about it. Tips: Sign up for their rewards program for faster internet (it's free). Housekeeping shows up between 8am-9am... put a "do not disturb" on the door the night before if you do not need to be up that early.

Thank ITworktraveler
Reviewed 4 February 2017 via mobile

I stayed here for 9 nights on business and it was a comfortable experience. Rooms are very old, the taps, plumbing & heating units look like they're from the 70's and my toilet had to be fixed by an engineer because it wasn't flushing properly. Considering how much it cost to stay here, it was definitely not worth the price....

Thank PurpleCleo
Reviewed 19 January 2017

My Bride was staying one night on business and, as the good husband I can be, wanted to do something for her when she arrived at the hotel. I called the hotel and asked for something nice they might be able to do like chocolates or something small as she had to fly out the next day. They said they...

Thank Chris H
Reviewed 2 January 2017

The place looks decent, but the fact that it's not safe to leave your things in your room is RIDICULOUS! By mistake, I left my phone on the bed. It was an old Samsung Galaxy I was using as a second phone. When I checked the location of my phone, it was clearly still in the room. I called at...

Thank Alina P
RoyalSonestaBoston, Front Office Manager at Sonesta Silicon Valley San Jose, responded to this review

Hello, Alina P, Thank you for taking the time to review your recent stay with us and for bringing this to our attention. Your review is of great concern to us and we would appreciate speaking with you further. Please contact us directly at your earliest convenience. Best regards, Fitzroy Mason, FMASON@sonesta.com 408.943.9080

Riverside, California
Reviewed 30 December 2016 via mobile

Been there for work, from 27 to 29 of December 2016. Found this hotel on book.com. Very fast check in , very accommodating front desk staff. They were very helpful and eager to assist. The rooms were nice and clean. Bed comfortable. A coffee machine in the room too. Bathroom clean, nice towels. There is a restaurant on the premises,...

Thank sebi253
San Diego, California
Reviewed 11 December 2016 via mobile

I booked this hotel through Hotwire not really knowing what to expect. We were checked in by a very friendly receptionist and the lobby of the hotel looked pretty nice. The hotel is three floors and we chose to stay on the top floor. The rooms were spacious but in need of updating. The ceilings had the popcorn covering and...

Thank Afsoon72
Reviewed 9 December 2016

In so called "Premier" room. The basic necessity was not satisfactory.. The shower did not function properly 2 out 3 days I was there. No toiletry in the bathroom. HVAC system complicated to use. laundry misplaced and had to be "searched" for. House phone did not work at all for the duration of the stay.

Review collected in partnership with Sonesta
Thank roadwarrior595
RoyalSonestaBoston, Front Office Manager at Sonesta Silicon Valley San Jose, responded to this review

Hello, roadwarrior595, Thank you for taking the time to leave your feedback. I sincerely apologize for the opportunities with your stay - even while going through an ownership transition we work hard to ensure that all of our guests have a perfect stay. We would love to discuss the particulars of your stay - please contact us directly at your...

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  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Discover the ideal fusion of style and function at Sonesta Silicon Valley. In a city rich with technology, this boutique-style Milpitas hotel offers a comfortable home with ease and convenience during visits to the San Jose / Santa Clara area. ... more   less 

Additional Information about Sonesta Silicon Valley San Jose

Address: 1820 Barber Ln, Milpitas, CA 95035-7422 (Formerly The Beverly Heritage Hotel)
Region: United States > California > Milpitas
Price Range: ₹ 8,115 - ₹ 22,186 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sonesta Silicon Valley San Jose 3.5*
Number of rooms: 236
Reservation Options:
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Also Known As:
Beverly Heritage Hotel
Beverly Heritage Milpitas
Hotel Style:
#6 Family Hotel in Milpitas
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Questions & Answers

Here's what travellers have asked, with answers from Sonesta Silicon Valley San Jose staff and other travellers.
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over a year ago

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Questions? Get answers from Sonesta Silicon Valley San Jose staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not stay on the 'premier' wing”
 of 5 bubbles Nickthetrick, 18 Nov 2016 | Read review
“Don't stay here!”
 of 5 bubbles jillc511, 2 Nov 2016 | Read review
“Get a room away from the restaurant to avoid garbage collection trucks in AM hours.”
  • Bedroom in the Suite
  • Suite Room
 of 5 bubbles CodyDC, 25 Apr 2016 | Read review
“Stay somewhere else.”
 of 5 bubbles LJB610, 4 Dec 2015 | Read review
“Choose the 3rd floor”
 of 5 bubbles 72jackb, 7 Oct 2015 | Read review
5 of 5