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Sheraton San Jose Hotel

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Traveller (141)
Room & Suite (85)
Pool & Beach (16)
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Overview
  • Excellent31%
  • Very good43%
  • Average19%
  • Poor3%
  • Terrible4%
Travellers talk about
“san jose”(69 reviews)
“the club lounge”(11 reviews)
“front desk”(46 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Sheraton San Jose Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton San Jose Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (365)
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All reviewssan josethe club loungefront desksilicon valleybusiness hotelbed was comfortablelarge roomvery nice hotelbusiness tripcabanabistrointernetfreewaygymsjcbaytoiletries
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151 - 155 of 339 reviews
Reviewed 4 April 2014

There were a few issues with the lobby computers and Ryan and Kris were both fast and efficient at fixing the issue for me. Would recommend them to anyone. The hotel restaurant not as good though but overall customer service****** GREAT

1  Thank drlatter
Response from rlangley, General Manager at Sheraton San Jose HotelResponded 15 April 2014

Thank you for telling us about how both Ryan and Kris took care of your concerns immediately. They are both reliable individuals and I amproud to have them on our team. Thank you for your commendation and for giving us your feedback!

Reviewed 2 April 2014

Always enjoy my stays here. Very nice hotel. Decently appointed. Acceptable prices. Good service at the front desk. Comfortable bed. Decent Wi-Fi. In general nothing at all to complain about for a business hotel. However, the lounge? C'mon. Its a hotel room converted to a...More

Thank Fanfoot
Response from rlangley, General Manager at Sheraton San Jose HotelResponded 14 April 2014

Thank you for sharing your feedback with us and our future guests. You are right about the lounge being small and unfortunately, we can't do much about that. However, we change the menu for the evening hors d' oeuvres reception so that it is not...More

Reviewed 30 March 2014 via mobile

I've stayed in more hotels that I can count in San Jose and this place is hands down THE BEST... Beautifully furnished, great location, comfortable beds, awesome staff, quiet, clean... Well, you get the picture... Highly recommend it....More

Thank Mohamad K
Response from rlangley, General Manager at Sheraton San Jose HotelResponded 2 April 2014

Thank you for sharing your feedback! It feels good to know that we took care of you and that we were able to provide you with a great experience. Thank you for your recommendation to our future guests and we look forward to welcoming you...More

Reviewed 26 March 2014

The front desk guy was very helpful. Even proactive when he determined that based on who was traveling, that our king bed would be insufficient. He got us back on track. A very pleasant experience. We would stay again.More

1  Thank CARainmaker
Response from rlangley, General Manager at Sheraton San Jose HotelResponded 29 March 2014

Thank you for letting us know about your recent stay at the San Jose Sheraton Hotel. It's great to hear about our associates who make the experience a pleasant one because they anticipate your needs. Although there were no names mentioned, we will give special...More

Reviewed 26 March 2014

I stayed at this Sheraton property for one night for business. This property is located in the middle of the Silicon Valley. Rooms are clean and comfortable. Check-in staff were friendly and helpful. I stayed in room 622, which has a great view of the...More

Thank New O
Response from rlangley, General Manager at Sheraton San Jose HotelResponded 29 March 2014

I am happy to hear that you will be back again. Thank you for sharing your feedback, it is helpful for us and our future guests in determining where to when they come to the San Jose/Milpitas area.

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Best Value Properties in Milpitas, CA
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Concierge
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Heated pool
Details
Price range
US$ 133 - US$ 510 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Milpitas
#3 Romantic Hotel in Milpitas
#5 Business Hotel in Milpitas
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 133 - US$ 510 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Milpitas
#3 Romantic Hotel in Milpitas
#5 Business Hotel in Milpitas
Room types
Suites, Non-Smoking Rooms
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Traveller (141)
Room & Suite (85)
Pool & Beach (16)
Dining (8)
Business Centre & Event Rooms (4)
Questions & Answers
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maritaysa
9 September 2015|
AnswerShow all 2 answers
Response from Dylan Z | Reviewed this property |
Uber, ask the hotel for shuttles service, I think they can provide that
0
Votes
Room Tips
"Don't buy up to the concierge level. It is NOT worth it"
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"Club level rooms might not have mini fridges. Rooms have balconies, get a room with a balcony facing the..."
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"Ask for a room away from the freeway side on a high floor"
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"Don't spend extra for the concierge lounge - it's not worth it"
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