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Sheraton San Jose Hotel

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Sheraton San Jose Hotel
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341 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton San Jose Hotel
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Showing 319: English reviews
Charleston SC
Reviewed 4 April 2014

There were a few issues with the lobby computers and Ryan and Kris were both fast and efficient at fixing the issue for me. Would recommend them to anyone. The hotel restaurant not as good though but overall customer service****** GREAT

1Thank drlatter
rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

Thank you for telling us about how both Ryan and Kris took care of your concerns immediately. They are both reliable individuals and I amproud to have them on our team. Thank you for your commendation and for giving us your feedback!

Reviewed 2 April 2014

Always enjoy my stays here. Very nice hotel. Decently appointed. Acceptable prices. Good service at the front desk. Comfortable bed. Decent Wi-Fi. In general nothing at all to complain about for a business hotel. However, the lounge? C'mon. Its a hotel room converted to a lounge. Very small, not much room inside. Not much food either. A mini fridge with...

Thank Fanfoot
rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

Thank you for sharing your feedback with us and our future guests. You are right about the lounge being small and unfortunately, we can't do much about that. However, we change the menu for the evening hors d' oeuvres reception so that it is not the same everyday, but it is really not meant to be a full meal either....

Reviewed 30 March 2014 via mobile

I've stayed in more hotels that I can count in San Jose and this place is hands down THE BEST... Beautifully furnished, great location, comfortable beds, awesome staff, quiet, clean... Well, you get the picture... Highly recommend it....

Thank Mohamad K
rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

Thank you for sharing your feedback! It feels good to know that we took care of you and that we were able to provide you with a great experience. Thank you for your recommendation to our future guests and we look forward to welcoming you back!

San Ramon
Reviewed 26 March 2014

The front desk guy was very helpful. Even proactive when he determined that based on who was traveling, that our king bed would be insufficient. He got us back on track. A very pleasant experience. We would stay again.

1Thank CARainmaker
rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

Thank you for letting us know about your recent stay at the San Jose Sheraton Hotel. It's great to hear about our associates who make the experience a pleasant one because they anticipate your needs. Although there were no names mentioned, we will give special recognition to our front desk team! Thanks again and we look forward to your next...

Boston, Massachusetts
Reviewed 26 March 2014

I stayed at this Sheraton property for one night for business. This property is located in the middle of the Silicon Valley. Rooms are clean and comfortable. Check-in staff were friendly and helpful. I stayed in room 622, which has a great view of the swimming pool in the back. If you a SPG premium member, Sheraton club serves good...

Thank New O
rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

I am happy to hear that you will be back again. Thank you for sharing your feedback, it is helpful for us and our future guests in determining where to when they come to the San Jose/Milpitas area.

Reviewed 18 March 2014

From the start a very friendly hotel, the staff was pleasant and very wecloming. Kris and Joy at the front desk were always offering assistance and directions for this first timer to the area. Their suggestions were right on the money...and very welcomed. Kudos to their professionalism and their input and directions.... Dora the 7th floor chambermaid was pleasant and...

Thank Abelglz713
rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

I was excited to read your review of your recent stay here, I'm glad that you had a great experience with us. I shared your comments with the rest of the team, particularly Kris, Joy, and Dora, and all were equally thrilled to hear the recognition about their great service. Thank you for taking the time to provide your feedback...

Los Angeles, CA
Reviewed 9 March 2014

I stayed at this hotel for 2 nights while attending a convention at the Santa Clara convention center. All in all, my stay was very nice. The room was clean, comfortable, and well-appointed. My only complaint was that I couldn't get the window to open, and the room felt stuffy to me. Other than that, I thought we got a...

Thank chbruce
rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

Thank you for staying with us and providing feedback about your stay, we appreciate it. The window opening in all of our guest rooms is limited for safety reasons. However, we have a beautiful courtyard where guests can sit and relax too, or do some work if they choose to do so. The hotel has other nice features, including an...

Los Angeles, California
Reviewed 4 March 2014

Adequate business hotel. Stayed at the traditional room with king bed for 3 nights. Room was clean, bed was comfy, and bathroom was spacious. I do like Sheraton's bed a lot and always had a good sleep. Two things I did like about this Sheraton: really friendly service and the bigger than average gym. Few things did bother me though....

1Thank wow445
rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

Thank you for sharing your feedback with us and our future guests. We will continue to work on improving on the areas that you mentioned, such as the keys and the safe. We understand that these details can make a difference in the hotel experience of our guests. The hotel fitness center is a very nice feature of the hotel....

Honolulu, Hawaii
Reviewed 19 February 2014

We were staying at the Sheraton San Jose hotel for a dog show. The Cairn Terrier Club of Northern Cal switched their hotel headquarters to this hotel. What a gem. The staff was so helpful, the rooms totally updated and modern, the one restaurant kind of spendy but excellent(the seafood Louise salad was excellent) bar had some nice wines. My...

Thank Ted A
rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

It is great to hear that we were able to make your stay comfortable and relaxing. Thank you for providing your feedback to us and our future guests about what they can look forward to when staying at the San Jose Sheraton. We look forward to your next stay!

Titusville, Florida
Reviewed 12 February 2014 via mobile

After searching for days for a decent place to stay while in San Jose on business, I came across this gem. The hotel is in an excellent location, reception was great, the room and bathroom are well appointed and quite roomy. The hotel makes a good first impression and does not disappoint. I am writing this review from my comfy...

Thank Teri D
rlangley, General Manager at Sheraton San Jose Hotel, responded to this review

Thank you for letting us and our future guests know that you had a great experience here at the San Jose Sheraton Hotel! We appreciate that you recommend our hotel and we look forward to your next stays with us.

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  • Free Parking
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Enjoy a warm welcome at the Sheraton San Jose Hotel. Close to The Great Mall, Levi's Stadium, and Paramount's Great America Theme Park. Offers 14 different meeting spaces. ... more   less 

Additional Information about Sheraton San Jose Hotel

Address: 1801 Barber Lane, Milpitas, CA 95035
Region: United States > California > Milpitas
Price Range: ₹ 7,514 - ₹ 28,825 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton San Jose Hotel 3.5*
Number of rooms: 229
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Also Known As:
Sheraton Milpitas
Milpitas Sheraton
Hotel Style:
#2 Family Hotel in Milpitas
#3 Romantic Hotel in Milpitas
#5 Business Hotel in Milpitas
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton San Jose Hotel staff and other travellers.
1 question
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Bakersfield, California
over a year ago

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Questions? Get answers from Sheraton San Jose Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from the freeway side on a high floor”
VFPSF, 5 Apr 2017 | Read review
“Don't spend extra for the concierge lounge - it's not worth it”
Alan_B_CO, 13 Mar 2017 | Read review
“Look at room to make sure clean”
martyh00, 30 Nov 2016 | Read review
“free wifi only if your a member of starwood sheraton so join the free membership and get free wife or you pay”
go_dupont, 10 Nov 2016 | Read review
“Sheraton has a deal with my company, so wifi was free. They may charge you, if your company isn't contracted with them.”
Soung-Phoenix, 2 Nov 2016 | Read review
5 of 5