We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton San Jose Hotel

Save
Traveller (141)
Room & Suite (85)
Pool & Beach (16)
You may also like:
See all
Nearby Hotels
Overview
  • Excellent31%
  • Very good43%
  • Average19%
  • Poor3%
  • Terrible4%
Travellers talk about
“san jose”(69 reviews)
“the club lounge”(11 reviews)
“front desk”(46 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Sheraton San Jose Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton San Jose Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
You may also like:
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"template":"ibex_photo_carousel__widget","moduleList":["handlers"]},"scriptFlags":null}
Reviews (370)
Filter reviews
343 results
Traveller rating
111
142
64
13
13
Traveller type
Time of year
LanguageEnglish
More languages
111
142
64
13
13
Show reviews that mention
All reviewssan josethe club loungefront desksilicon valleybusiness hotelbed was comfortablelarge roomvery nice hotelbusiness tripcabanabistrointernetfreewaygymsjcbaytoiletries
FilterEnglish
Updating list...
1 - 5 of 343 reviews
Reviewed 2 days ago via mobile

This is a reasonably priced, reasonably comfortable hotel. But as indicated in my title: not in San Jose and not very close to SJC. You may think that San Jose is boring, but trust me: Milpitas is far worse. The only reason to stay here...More

Thank calipete
Hotel's Favourite
Reviewed 2 weeks ago

Excellent hotel for an overnight connection. The courtesy driver was amazing. So nice and helpful....as was the front desk staff. If I connect again in SJ....this is my place! Beds were comfortable and there's a restaurant right outside the front door.....that closes about 10pm.

Thank John K
Reviewed 4 days ago

I had my 60th birthday party at the Sheraton Hotel last weekend. The customer service was excellent from the beginning to the end. Geraldo Lopez, Catering Sales Manager assisted me with planning my party and kept on top of everything. He did an excellent job!...More

Thank ok424
Reviewed 1 week ago via mobile

Great beds, clean, and front desk staff was amazing. Starbucks in the room. However, what happened to the bistro? It’s so outdated and ugly. And the service was non existent. We had no hospitality and asked 3 times for water then only got 1. Plus...More

Thank Mary H
Response from rlangley, General Manager at Sheraton San Jose HotelResponded 1 week ago

Mary H, Thank you for staying with us and for providing us with valuable feedback! I was happy to hear that you enjoyed our signature beds. They really are comfortable. Thank you for complimenting the front desk and housekeeping staff as well. I will definitely...More

Reviewed 29 March 2018

The last time I stayed at a Sheraton I was very impressed. This time, at the Sheraton San Jose, not so much. Nothing awful, just average, nothing terribly impressive: at a higher than average price (though maybe not for Silicon Valley). Check-in was a bit...More

Thank JamesDMo
Response from rlangley, Front Office Manager at Sheraton San Jose HotelResponded 1 April 2018

Thank you for taking the time to let us know about your recent experience here. We appreciate your candid feedback. I was happy to hear your positive comments regarding our rooms. Please accept our apology for not meeting all of your expectations during your stay,...More

View more reviews
Most Booked Properties in Milpitas
See allSee all
About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Concierge
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Outdoor pool
Heated pool
Details
Price range
US$ 130 - US$ 493 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Milpitas
#3 Romantic Hotel in Milpitas
#5 Business Hotel in Milpitas
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 130 - US$ 493 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Milpitas
#3 Romantic Hotel in Milpitas
#5 Business Hotel in Milpitas
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (141)
Room & Suite (85)
Pool & Beach (16)
Dining (8)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
maritaysa
9 September 2015|
AnswerShow all 2 answers
Response from Dylan Z | Reviewed this property |
Uber, ask the hotel for shuttles service, I think they can provide that
0
Votes
Room Tips
"Don't buy up to the concierge level. It is NOT worth it"
Read review
"Club level rooms might not have mini fridges. Rooms have balconies, get a room with a balcony facing the..."
Read review
"Ask for a room away from the freeway side on a high floor"
Read review
"Don't spend extra for the concierge lounge - it's not worth it"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing