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Extended Stay America - San Jose - Milpitas - McCarthy Ranch

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Extended Stay America - San Jose - Milpitas - McCarthy Ranch
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75 Reviews from our TripAdvisor Community

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Showing 72: English reviews
West Palm Beach, Florida
Reviewed 4 weeks ago

This place is crappy.... stayed her 2 nights in September while on business in Silicon Valley. There was a game on at the Levi's Stadium so the pickings were limited. The room was extremely basic, the bath water collected in the tub. They do not have cable (there are some local stations). I felt unsafe (used my suitcase to block...

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Helpful?
Thank pencilelbow22
Reviewed 17 October 2016

Upon my check-in on 06/09/16, I was told, I would receive weekly room service on Sunday. I didn't receive any for two weeks. After shooting some emails to higher authorities, I finally received it. I stayed for another two weeks and didn't receive the service anymore. Even the bed sheets were also not changed.

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Helpful?
Thank niladri c
Manager_11525, Manager at Extended Stay America - San Jose - Milpitas - McCarthy Ranch, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please accept our most sincere apologies for not keeping our promise of providing weekly housekeeping service. To make sure this doesn't happen again, I am reviewing this response with my housekeeping staff and increase our efforts in ensuring all of our long term guests...

Lausanne, Switzerland
Reviewed 29 September 2016 via mobile

- Run down place that is relatively cheap compared to other hotels in area, but for what you get is still expensive. It feels like a hotel where you go to commit suicide. - kitchen with electrical plates and no safety are a fire hazard. - saw some cockroaches - noisy rooms, not well insulated.

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Helpful?
Thank John B
Manager_11525, Manager at Extended Stay America - San Jose - Milpitas - McCarthy Ranch, responded to this review

Your review for our hotel was recently brought to my attention. It looks like our hotel was not up to standards during your visit, and we'd like to sincerely apologize for that. We strive to offer a clean and relaxing environment for our guests and clearly we missed the mark on that. We will forward your comments to our senior...

New York City, New York
Reviewed 8 September 2016

In my efforts to be cost conscious for a potential future employer, I opted to book a hotel room at a lower cost (about $30 less expensive) Extended Stay rather than booking through SPG (Aloft, Sheraton, etc) for an interview the next morning in the San Jose area. I checked in to the hotel at 11pm and went straight to...

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Helpful?
Thank james p
Manager_11525, Manager at Extended Stay America - San Jose - Milpitas - McCarthy Ranch, responded to this review

Hello, James. I received a copy of your review, and wanted to take a moment to personally respond. We are very sorry that we were unable to resolve this issue during your stay, and would like to speak to you at your convenience. Please contact our new General Manager at the property MLP@esa.com or by calling the property. We would...

Austin
Reviewed 23 August 2016 via mobile

Stayed here for a last minute work trip. The room had no shampoo or any cups or glasses to drink out of. The freezer had a bunch of dead gnats in it. The Showtime guide in the room was from two months prior. It seemed like nobody had stayed there in a while. The little gym had a couple of...

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Thank Chris T
Reviewed 10 August 2016 via mobile

Stay away no matter what. After booking 2 double beds and getting a 1 queen size (reached hotel after midnight) with an excuse that there were no other rooms available, I thought we were done with the surprises for the night. Opened door to the room and bed was not made, sheets were half curled up in bed half on...

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Thank Omersharar
Pune, India
Reviewed 10 July 2016 via mobile

Location is convenient. Lot of shops/restaurants in and around it. Staff is helpful. Only issue is room cleaning. Its done only once in a week!!! Which is too bad. Was there for almost 10 days. Rooms are good. Kitchen is all equipped but doesn't include utensils. So limited things can be tried out. Overall was a good stay. Would have...

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Helpful?
Thank devengodbole
Manager_11525, Manager at Extended Stay America - San Jose - Milpitas - McCarthy Ranch, responded to this review

Thank you for taking the time to tell us about your experience. I appreciate you for pointing out are staff was helpful, thank you. I noticed you mention there weren't any utensils in the kitchen. We do provide kitchen utensils, which are available upon request. This gives you the option to customize what you need and dishes are sanitized and...

Reviewed 5 July 2016 via mobile

The lady who check me in Thursday night was nice and helpful. She ask me did I need anything every time she saw me hospitality! Hopefully all extended stays follow her lead. Also room was OK not upstage but good for value.

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Helpful?
Thank Nabrami
Manager_11525, Manager at Extended Stay America - San Jose - Milpitas - McCarthy Ranch, responded to this review

It's great to know you had an amazing stay according to your review. I am glad one of our staff members were attentive and accommodating. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

Reviewed 3 July 2016

What i like most about this place is its location. It's very close to a strip mall that has 99 Ranch market (grocery), bakeries, restaurants, and coffee shops. Starbucks and gas station are just across the street. It's a quiet place and there is not much traffic noise. I booked this room online for a 2-week stay, and for some...

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Helpful?
Thank v2traveling
Manager_11525, Manager at Extended Stay America - San Jose - Milpitas - McCarthy Ranch, responded to this review

I want to thank you for taking the time to write a review of our hotel. I am glad that you enjoyed our location, your clean room and your fully equipped kitchen during your visit with us. We strive to provide all guests with a "home away from home" experience, and I'm happy that we met that goal with your...

Reviewed 18 May 2016 via mobile

I knew this was a budget hotel, but oh my God, it was terrible. The room smelt damp from the a/c, all the cabinets were like from the 70s, same for the appliances. No breakfast, the gym looked like a thousand years old. Never again. Go elsewhere.

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1Thank PersioPucci
Manager_11525, General Manager at Extended Stay America - San Jose - Milpitas - McCarthy Ranch, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that your stay was not to our company’s high standards. In response to your feedback, I will make sure we are implementing deep cleaning and preventative maintenance procedures to ensure your experience is not repeated. Our team is committed to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Extended Stay America - San Jose - Milpitas - McCarthy Ranch

Address: 330 Cypress Dr, Milpitas, CA 95035-7906 (Formerly Homestead Studio Suites)
Region: United States > California > Milpitas
Price Range: ₹ 6,942 - ₹ 14,086 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - San Jose - Milpitas - McCarthy Ranch 2.5*
Number of rooms: 161
Reservation Options:
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Also Known As:
Homestead Studio Hotel Milpitas
Homestead Suites Milpitas
Homestead Milpitas
Milpitas Homestead Suites
Homestead Studio Suites Milpitas
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - San Jose - Milpitas - McCarthy Ranch staff and other travellers.
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over a year ago

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Questions? Get answers from Extended Stay America - San Jose - Milpitas - McCarthy Ranch staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find somewhere else to stay”
 of 5 bubbles pencilelbow22, 12 Nov 2016 | Read review
“Great place if you like to experience bed bug bites!”
 of 5 bubbles jamispark, 7 Sep 2016 | Read review
“main building, second floor”
 of 5 bubbles bluesad, 14 Apr 2016 | Read review
“Don't go off the pictures. Read these reviews.”
 of 5 bubbles 382patrickf, 28 Mar 2016 | Read review
“Ask for the rooms which are inner or which are closer to the front desk.”
 of 5 bubbles tarunsz, 5 Dec 2015 | Read review
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