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BEST WESTERN PLUS Riviera

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127 Reviews from our TripAdvisor Community

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Showing 124: English reviews
Level Contributor
4 reviews
Reviewed 1 week ago

Nice staff, average facilities, but the problem is it is right on El Camino Real which is a 4 four lane highway so there is a lot of traffic noise all night long. I can live/sleep with traffic noise but there is also a TRAIN TRACK CROSSING 100 yards away and the train BLOWS ITS WHISTLE EVERY TIME IT CROSSES,... More 

Helpful?
Thank Brent H
BW_Mgr15, General Manager at BEST WESTERN PLUS Riviera, responded to this review

Brent H, thank you for taking the time to let us know about your stay. I am so sorry that you did not get a good night’s rest because of the noise from El Camino. We try to do our best in trying to make each stay as comfortable as possible and it looks like we fell short in this... More 

Melbourne, Australia
1 review
Reviewed 3 weeks ago

From the info I gathered, this is the cheapest hotel that is a reasonable walking distance from downtown Palo Alto. Seriously! (It's still absurdly expensive due to the location.) I thought a Best Western would be super basic but it was actually really nice and comfortable, and the hotel staff (all of them!) couldn't have been more helpful or friendly... More 

Review collected in partnership with Best Western

Helpful?
Thank Jennifer W
BW_Mgr15, General Manager at BEST WESTERN PLUS Riviera, responded to this review

Jennifer W, I am so happy you enjoyed your recent stay and were able to find comfort at the Riviera while searching for your new home! Congratulations on the move and should you ever need a hotel to host family or friends in the future, please keep us in mind! Yours, Jennifer Garivay, General Manager More 

Oxnard, California
Level Contributor
162 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 18 October 2016

I stay here because a family member lives blocks away. This is a great little facility located near some of the most high end real estate, shopping, Stanford University and tech companies. It is squeezed between major street El Camino and the RR tracks, so there can be some noise, but not excessive. The rooms and lobby/breakfast area have been... More 

Review collected in partnership with Best Western

Helpful?
Thank DavidNolanCook
Mill Valley, United States
1 review
Reviewed 26 September 2016

This is a nicely updated Best Western located right near the Stanford campus. Rooms are clean and comfortable. Loved the pool! Free parking and internet access. It all makes this a great choice when you need to stay near Palo Alto and Stanford.

Review collected in partnership with Best Western

Helpful?
Thank Karen S
1 review
Reviewed 19 September 2016

This Best Western was a wonderful discovery and the price was very good. The desk service was friendly and efficient and the motel itself was everything we want when we travel- clean, attractive, affordable and accomodating. We certainly will stay there again when we go to Palo Alto. P. and P. S.

Review collected in partnership with Best Western

Helpful?
Thank paulsZ5426SW
PORTLAND, United States
1 review
Reviewed 16 September 2016

Service was unprofessional and uncaring. Hot water was very disappointing one day with no explanation. Room was left unserviced one day and on another housekeeping forgot to close the door. Stay here at your own risk!

Review collected in partnership with Best Western

Helpful?
Thank Marshall S

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Ottawa, Canada
1 review
Reviewed 16 September 2016

Convenient location - close to public transit station and shopping centre - did not have time to do shopping even the shopping centre is just next door. Recently renovated property; clean and relative comfortable bed. Good breakfast selection. Will stay again.

Review collected in partnership with Best Western

Helpful?
Thank Nancy M
Level Contributor
5 reviews
3 hotel reviews
Reviewed 14 September 2016

Yet another lovely visit at the BW Riveria in Menlo Park, so welcoming, so warm, and authentically gracious. Josie remember us at checkin, and was remember us. It feels like it matters that we came back. Extra blanket and extra pillow were fresh and clean.Check out was breeze and that breakfast was fresh and well balanced.It is not post, but... More 

Review collected in partnership with Best Western

Helpful?
Thank Cecelia P
Santa Barbara, United States
1 review
Reviewed 9 September 2016

great place to stay when visiting Stanford, just a couple of blocks from the campus. It was also accessible to the 101 freeway, Google, and Apple. The main area of Palo Alto was also just a couple of blocks away. The pool looked inviting, but we did not have the time to go in.

Review collected in partnership with Best Western

Helpful?
Thank Raymond O
Chicago, United States
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 August 2016 via mobile

Stayed one night for an early appointment at Stanford Medical Center. Very convenient--took less than 10 minutes to drive there. Short walk to Stanford Shopping Center as well. The outside looks pretty dated as far as the design--definitely a 50's/60's style building with outside entry rooms, but they have flowers and little tables outside the rooms and that helps with... More 

Helpful?
Thank Carrie H
BW_Mgr15, General Manager at BEST WESTERN PLUS Riviera, responded to this review

Carrie H, thank you for taking the time to tell other travelers about your recent stay. Just like you, many of our guests travel to Stanford University or the Medical Center because our close proximity, and I am happy it was convenient for you! Our property has a complimentary hot breakfast every day, a fitness center on site, and does... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Business Centre with Internet Access

Additional Information about BEST WESTERN PLUS Riviera

Address: 15 El Camino Real, Menlo Park, CA 94025
Region: United States > California > Menlo Park
Price Range: ₹ 8,500 - ₹ 29,748 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Riviera 2.5*
Number of rooms: 36
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Also Known As:
Best Western Plus Riviera Hotel Menlo Park
Best Western Menlo Park
Menlo Park Best Western
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Questions & Answers

Questions? Get answers from BEST WESTERN PLUS Riviera staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Cheaper on weekends”
 of 5 bubbles DavidNolanCook, 15 Jan 2016 | Read review
“Definitely ask for the top floor since the walls and ceiling are very thin. I don't think there is any room not facing the main street. If they have it, then definitely ask for it.”
 of 5 bubbles ppts, 31 Dec 2014 | Read review
“Be prepared for traffic noise. The El Camino is a heavily traveled thoroughfare.”
 of 5 bubbles 626joec626, 10 Aug 2014 | Read review
“If you can pick a room not fronting El Camino Real that would probably cut down on noise. If I stayed here again I would probably pick a room facing the parking area instead.”
 of 5 bubbles anitaw110, 21 Jun 2014 | Read review
“way from the railway line and on the higher floor”
 of 5 bubbles JoseHenriques, 24 May 2014 | Read review
5 of 5
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