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BEST WESTERN PLUS Riviera

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131 Reviews from our TripAdvisor Community

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Showing 128: English reviews
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Boise, Idaho
Reviewed 3 weeks ago via mobile

This hotel is close to Stanford Mall. Unfortunately it was noisy on main road and honking often from I believe the Caltrain. Sheets were quite worn, requested a change for other nights and got better ones. Nice choices for breakfast. Free parking.

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Helpful?
Thank JulieCandfamily2014
BW_Mgr15, General Manager at BEST WESTERN PLUS Riviera, responded to this review

Dear Julie, Thank you for taking the time to write a review of our property. I apologize for the uncomfortable noise level during your stay however, I am glad to hear that you were able to enjoy our large breakfast selection as well as the free parking. We hope you will stay with us again soon so we may have...

California
HOTEL’S FAVOURITE REVIEW
Reviewed 14 August 2016

We chose the hotel based on its proximity to Stanford Medical Center. Located directly on a busy street and with a typical 1950 appearance, we didn't know what to expect, but it turned out to be terrific. The rooms are modern, nicely appointed, and very comfortable, with a microwave and a refrigerator, as well as Bath and Body Shop toiletries....

Review collected in partnership with Best Western
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Helpful?
Thank Roxane1464
About Hotel's Favourite Review
BW_Mgr15, General Manager at BEST WESTERN PLUS Riviera, responded to this review

Roxane1464, thank you for a wonderful review! Our team has worked very hard updating the rooms and I am so thrilled it shows! We are very fortunate to be in a lively area, minutes away from University Avenue and Stanford. I am glad your stay was comfortable, the staff was helpful, and you were able to take advantage of our...

Castro Valley, United States
Reviewed 14 February 2017

Good safe environment. Would definitely stay here again. Continental breakfast was above expectations. Room was clean and comfortable. Easy to find and close to Stanford and downtown. Staff was very helpful and accommodating. I will stay here again and highly recommend this facility.

Review collected in partnership with Best Western
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Helpful?
Thank 405desireef
BW_Mgr15, General Manager at BEST WESTERN PLUS Riviera, responded to this review

Dear 405desireef, Thank you for taking the time to write us a review. I am glad to hear that you had such an enjoyable stay with us and that you found our breakfast to exceed your expectations! We hope you will choose to stay with us again soon so that we may have the opportunity to earn a five star...

Camarillo, California
Reviewed 21 December 2016

Room was nice and clean and the bed was comfortable. Rooms are elevated with parking underneath rooms. Hallways are kinda loud when people walk past. Small driveway leading to limited spots and 7 foot clearance. Good location for hotel. Internet worked really well.

Review collected in partnership with Best Western
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Helpful?
Thank t y
BW_Mgr15, General Manager at BEST WESTERN PLUS Riviera, responded to this review

Dear t y, Thank you for the lovely review and I'm glad that the room and amenities were to your liking. I do apologize for the noise in the hallways and please let our staff know in the future if there is any disturbance or excessive noise within the property. I hope you consider staying with us again in your...

Palo Alto, California
Reviewed 15 December 2016

Very good service . Located close to Stanford hospital and the mall made it very convenient for us. Staff was very pleasant and helpful. It was good place for the price. I would recommend this place for all practical purposes.

Review collected in partnership with Best Western
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Helpful?
Thank 557sujathak
BW_Mgr15, General Manager at BEST WESTERN PLUS Riviera, responded to this review

Dear 555sujathak, Thank you for taking the time to write a review! Everyday, we strive to create a memorable experience to all our guests with our heart warming guest service and I'm glad we did not fall short of your expectations. We are lucky to be in an area with a great location and within close proximity to Stanford. Thank...

Reviewed 22 November 2016

Nice staff, average facilities, but the problem is it is right on El Camino Real which is a 4 four lane highway so there is a lot of traffic noise all night long. I can live/sleep with traffic noise but there is also a TRAIN TRACK CROSSING 100 yards away and the train BLOWS ITS WHISTLE EVERY TIME IT CROSSES,...

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Helpful?
1Thank Brent H
BW_Mgr15, General Manager at BEST WESTERN PLUS Riviera, responded to this review

Brent H, thank you for taking the time to let us know about your stay. I am so sorry that you did not get a good night’s rest because of the noise from El Camino. We try to do our best in trying to make each stay as comfortable as possible and it looks like we fell short in this...

Melbourne, Australia
Reviewed 12 November 2016

From the info I gathered, this is the cheapest hotel that is a reasonable walking distance from downtown Palo Alto. Seriously! (It's still absurdly expensive due to the location.) I thought a Best Western would be super basic but it was actually really nice and comfortable, and the hotel staff (all of them!) couldn't have been more helpful or friendly...

Review collected in partnership with Best Western
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Helpful?
Thank Jennifer W
BW_Mgr15, General Manager at BEST WESTERN PLUS Riviera, responded to this review

Jennifer W, I am so happy you enjoyed your recent stay and were able to find comfort at the Riviera while searching for your new home! Congratulations on the move and should you ever need a hotel to host family or friends in the future, please keep us in mind! Yours, Jennifer Garivay, General Manager

Oxnard, California
Reviewed 18 October 2016

I stay here because a family member lives blocks away. This is a great little facility located near some of the most high end real estate, shopping, Stanford University and tech companies. It is squeezed between major street El Camino and the RR tracks, so there can be some noise, but not excessive. The rooms and lobby/breakfast area have been...

Review collected in partnership with Best Western
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Helpful?
Thank DavidNolanCook
Mill Valley, United States
Reviewed 26 September 2016

This is a nicely updated Best Western located right near the Stanford campus. Rooms are clean and comfortable. Loved the pool! Free parking and internet access. It all makes this a great choice when you need to stay near Palo Alto and Stanford.

Review collected in partnership with Best Western
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Helpful?
Thank Karen S
Reviewed 19 September 2016

This Best Western was a wonderful discovery and the price was very good. The desk service was friendly and efficient and the motel itself was everything we want when we travel- clean, attractive, affordable and accomodating. We certainly will stay there again when we go to Palo Alto. P. and P. S.

Review collected in partnership with Best Western
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Thank paulsZ5426SW

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access

Additional Information about BEST WESTERN PLUS Riviera

Address: 15 El Camino Real, Menlo Park, CA 94025
Region: United States > California > Menlo Park
Price Range: ₹ 9,281 - ₹ 32,288 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Riviera 2.5*
Number of rooms: 36
Reservation Options:
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Also Known As:
Best Western Plus Riviera Hotel Menlo Park
Best Western Menlo Park
Menlo Park Best Western
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Questions & Answers

Questions? Get answers from BEST WESTERN PLUS Riviera staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Cheaper on weekends”
 of 5 bubbles DavidNolanCook, 15 Jan 2016 | Read review
“Definitely ask for the top floor since the walls and ceiling are very thin. I don't think there is any room not facing the main street. If they have it, then definitely ask for it.”
 of 5 bubbles ppts, 31 Dec 2014 | Read review
“Be prepared for traffic noise. The El Camino is a heavily traveled thoroughfare.”
 of 5 bubbles 626joec626, 10 Aug 2014 | Read review
“If you can pick a room not fronting El Camino Real that would probably cut down on noise. If I stayed here again I would probably pick a room facing the parking area instead.”
 of 5 bubbles anitaw110, 21 Jun 2014 | Read review
“way from the railway line and on the higher floor”
 of 5 bubbles JoseHenriques, 24 May 2014 | Read review
5 of 5