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What you can expect during your stay
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
Updated 06/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Ritz-Carlton, Marina del Rey
Updated 06/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#3 of 10 in Marina del Rey
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Elegantly perched on one of the largest man-made marinas in the world, The Ritz-Carlton, Marina del Rey is a hotel that offers guests easy access to Los Angeles, as well as a tranquil seaside hideaway to escape the city pace. Enjoy the warmth and laid-back lifestyle of Southern California from one of Los Angeles’ only AAA Five Diamond luxury hotels to call the waterfront home. Here, guests enjoy ocean, marina or city skyline views from soothing guest rooms and suites; a restaurant that source local ingredients from the neighborhood farmers market; a spa that paves the way to well-being; two lighted tennis courts; and LA’s only waterfront pool. Minutes from LAX, Venice Beach, Santa Monica and Beverly Hills, our distinctive Marina del Rey hotel will ensure the memories will linger long after you leave.
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Property amenities
Electric vehicle charging station
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Valet parking
Paid private parking on-site
Wifi
Paid wifi
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Facial treatments
Full body massage
Massage
Steam room
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Flatscreen TV
Bath / shower
Room service
Safe
Seating area
Sofa
Telephone
Iron
Laptop safe
Tile / marble floor
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Family
Languages Spoken
English, Spanish, German
Location
Full view
79Somewhat walkable
Grade: 79 out of 100
105Restaurantswithin 1 km
10Attractionswithin 1 km
967Reviews24Q+A100Room tips
Reviews
Traveller rating
- 564
- 203
- 105
- 58
- 37
Time of year
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Popular mentions
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Most Recent
Great hotel in a very beautiful place! We stayed just for one day but we wish we could have more time!!! The hotel and room is gourges and luxury! The service was above our expectations and everything was just amazing :) We highly recommend!!!
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Date of stay: May 2022Trip type: Travelled
Helpful
The hotel does not seem to have enough personnel. The Lobby, which used to be great for drinks and food, is closed and the area that is available has the worst possible service. I’m the rooms, the bed linen is old and uncomfortable. This is definitely not a five-star hotel.
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Date of stay: April 2022Trip type: Travelled
Helpful
Response from Crystine Wesson, Guest Services / Front Office at The Ritz-Carlton, Marina del Rey
Responded 1 week ago
Dear ElenaE76, Thank you so much for the detailed and candid feedback of your experience while staying at our property here in Marina del Rey. I am quite embarrassed and apologetic for failing to meet the standards of excellence our brand is known for. I appreciate you taking the time to respond to our survey and providing details that will enable me to improve our product and service. I will be sure to share your experience with the appropriate management to ensure this breakdown in service does not occur again. Thank you once again for reaching out. I hope you have an AMAZING day and hopefully, we'll see you again in the future. Crystine Wesson - Guest Relations Manager
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Great hotel and good restaurant. Friendly staff and very handy location for LAX. Loved eating on the veranda and looking out over the marina and listening to the sea lions. Couldn't have asked for a better location
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Date of stay: March 2022
Value
Cleanliness
Service
Room Tip: Ask for a marina view
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1 Helpful vote
Helpful
We did a staycation for a night whilst our house was getting fumigated. Our room was a decent size for a day. We had a partial ocean view w/ Juliet balcony. The room itself was clean. The bed & pillow was comfy. The bathroom could be cleaned & updated. The floor around the toilet had big yellow stains. The grout was dirty. The paint on the walls was like it was sloped on & cakes up in the corners. You don’t get many amenities like you would at other 5 star hotels. We had to share a tiny bottles of bath gel, shampoo & conditioner. We stayed at the Hilton MDR the night before & prefer that hotel for the price point. I think this hotel has the ritz name not the quality. The partial view wasn’t worth the price. If I didn’t have the view I wouldn’t have stayed for the price.
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Date of stay: April 2022Trip type: Travelled
Helpful
Response from Crystine Wesson, Guest Services / Front Office at The Ritz-Carlton, Marina del Rey
Responded 4 weeks ago
Dear MickeyMouseLA, Thank you so much for the detailed and candid feedback of your experience while staying at our property here in Marina del Rey. I am quite embarrassed and apologetic for failing to meet the standards of excellence our brand is known for. I appreciate you taking time to respond to our survey and provide details that will enable me to improve our product and service. I would like to speak more about your experience in hopes of regaining your faith in The Ritz-Carlton, Marina del Rey. Please let me know when is the best time to reach out to you. I hope you have an AMAZING day and hopefully, we'll see you again in the future. Crystine Wesson - Guest Relations & Club Lounge Manager
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Great location, good staff, comfortable rooms, good wifi, good valet parking, beautiful views, and they upgraded me to their largest suite. Not a bad place to spend a couple of nights in LA. Also close to LAX is nice and a great place to walk around the marina. I will for sure come back to this hotel. The only problem was one nutty women anti-vaxer at the front desk telling me how it's stupid to get vaccinated. But everything else was great.
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Date of stay: March 2022Trip type: Travelled
Location
Cleanliness
Service
4 Helpful votes
Helpful
We stayed here for 1 night last week and it was lovely. The staff was nice, hotel is pretty and the location is perfect. Our room was clean and very cozy with nice amenities. We had a view of the water and the pool (which was closed for construction). Easy to get in/ out via Uber and nice nearby paths for strolling. Had a drink at the bar and enjoyed our bartender immensely! We will be back.
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Date of stay: March 2022Trip type: Travelled
Helpful
I live in the Pacific Northwest and have plenty of rain and gloomy days this time of year. I visited the house of the mouse recently and enjoyed the sun and adventure of Anaheim. I wanted to stay another day in LA to enjoy the sun and relax. I stayed at the Marina Del Ray Ritz in the past and booked it at the last minute. I did this over the phone and did not see that the pool is currently under renovations. I was surprised when returning from a walk and went by the pool to discover the renovations. I went to the concierge and talked with Amanda. Amanda knows her job well and told me of the many options I had at my disposal beside the pool at the Ritz. I could use the pool at the Marriott nearby, spa services available on site, as well as get my Zen on the patio overlooking the Marina. Amanda went above and beyond any expectations. She represents the Ritz Carlton brand at the highest level.…
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Date of stay: March 2022
Rooms
Cleanliness
Service
Helpful
+1
I love the waterfront Club Lounge at the Ritz-Carlton Marina del Ray, Los Angeles CA. The entrance fee is reasonable in comparison to other Ritz-Carlton's, especially for those who do not take any wines and liquors. We had a great experience during a check-in process. The two staff were very friendly. I told them that I wish the County of Los Angeles would have never sold the property during the global financial crisis beginning in 2008. The Sisley Spa has one hidden Jem most high-end 5-star hotels lack. The current owner is Host Hotels & Resorts, Inc. Thank you Edgar Mosqueda, Club Lounge Concierge, for your outstanding hospitality during my stay at The Ritz-Carlton Marina del Rey. We will come back again soon.
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Date of stay: February 2022Trip type: Travelled
Room Tip: Valid or a self-parking across the street is available.
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1 Helpful vote
Helpful
+1
What a disgusting excuse for a Ritz Carlton. As a father to a special needs child with a handicap placard I was appalled to find out that the designated handicap spots were NOT for handicapped parking but for the hotels valet to use at it's discretion for it's restaurant and VIP guests. What the heck is that??? Despite my complaints they saw nothing wrong with this practice. At the very least remove the handicap designation and then use it as you see fit! The hotel itself is run down. The rooms are weathered. Water marks stain the bathroom from years of use. Faucets are on their last legs. The worn out mattresses are covered with a down mattress cover. The staff at the front desk and restaurant were very nice, but it ends there. There was no warning when booking that their pool was closed for renovations. DONT WASTE your money here, stay at the Marriott down the block or a motel 6, better off!…
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Date of stay: February 2022Trip type: Travelled
1 Helpful vote1 Repost
Helpful
The hotel is living on its former glory….it’s not 5 star it’s a ok 4 star. The services are basic and not inexpensive. There is only one restaurant and it’s ok nothing special but ok. With months of total inactivity they have decided to work in the pool area which screws up any chilling relaxation…but instead of “ efficiently blitzing the area “ the rope it off and do nothing for days. The executive lounge is ok …nothing special although they are very liberal with drinks which is great. Housekeeping very good The rooms are tired and never 5 star but getting bye. Used to love this hotel but it’s now nothing special…Sorry Ritz your not trying hard enough. Lacks 5 star management detail.
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Date of stay: February 2022Trip type: Travelled
Room Tip: Good location and club lounge is ok…but nothing special.
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Helpful
Response from Asaf Walter, Guest Services / Front Office at The Ritz-Carlton, Marina del Rey
Responded 26 Feb 2022
Dear Readytoburst: Thank you for taking the time to submit a review on our property. From reading your comments I can clearly see we missed the mark on your last visit and on behalf of the Ladies and Gentlemen of the Ritz-Carlton, Marina del Rey, We would like to sincerely apologize for your inconvenience. We unfortunately were not able to perform the pool upgrade earlier due to different logistics and tried minimizing the impact by advertising on the website and on the app, I do understand that these can be missed, so we would like to also offer our sincere apologies for your direct inconvenience with that. I was able to share your comments with our hotel leadership team directly. Thank you for the great feedback on our Housekeeping team, I will make sure to share these comments with the team for them to continue providing great service. We hope to have a chance to have you stay with us again and provide a much better experience, do not hesitate to contact me directly. Sincerely, Asaf Walter Front Office Manager The Ritz-Carlton, Marina del Rey (310)823-1700
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PRICE RANGE
$414 - $748 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ritz-carlton marina del rey hotel marina del rey, ritz marina del rey, marina del rey ritz carlton
LOCATION
United StatesCaliforniaMarina del Rey
NUMBER OF ROOMS
304
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Claim Your Listing Frequently Asked Questions about The Ritz-Carlton, Marina del Rey
Which popular attractions are close to The Ritz-Carlton, Marina del Rey?
Nearby attractions include Marina Beach (0.9 km), 60out Escape Rooms - Marina del Rey (1.0 km), and Marina Beach (0.9 km).
What are some of the property amenities at The Ritz-Carlton, Marina del Rey?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Ritz-Carlton, Marina del Rey?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at The Ritz-Carlton, Marina del Rey?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Ritz-Carlton, Marina del Rey?
Yes, paid private parking on-site, secured parking, and valet parking are available to guests.
What are some restaurants close to The Ritz-Carlton, Marina del Rey?
Conveniently located restaurants include The Cheesecake Factory, 26 Beach Cafe, and Tony P's Dockside Grill.
Are there opportunities to exercise at The Ritz-Carlton, Marina del Rey?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Is The Ritz-Carlton, Marina del Rey located near the city centre?
Yes, it is 0.6 km away from the centre of Marina del Rey.
Are pets allowed at The Ritz-Carlton, Marina del Rey?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Ritz-Carlton, Marina del Rey offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Ritz-Carlton, Marina del Rey?
The staff speaks multiple languages, including English, Spanish, and German.