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Toll House Hotel

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Traveller (226)
Room & Suite (111)
Dining (18)

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About

#3 of 6 hotels in Los Gatos
Location
Cleanliness
Service
Value
GreenLeaders Silver level
Set at the base of the Santa Cruz Mountains in the historic town of Los Gatos, Toll House Hotel is a small, quaint hotel that blends seamlessly with its surroundings. Los Gatos is a timeless haven that perfectly captures the laid-back spirit of California. The Old Town Center is filled with unique shops, beautiful parks, historic sites and restaurants, all just moments away from Toll House.
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Property amenities
Paid public parking on-site
Wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycles available
Hiking
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Car park
Restaurant
Complimentary welcome drink
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun deck
ATM on site
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Cable / satellite TV
Bathrobes
Safe
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
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Room types
Mountain view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Family
Green
Languages Spoken
English, Spanish
1,671Review5Q+A100Room tips
Traveller rating
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samuelchen89 wrote a review Nov 2023
1 contribution
A very comfortable, welcoming environment. Everything you could possibly ask for at a hotel. Everything was clean and very well maintained, and the staff was very friendly. Will definitely stay there again if I'm in the area.
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Review collected in partnership with this hotel
Date of stay: November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Front Office Manager, Guest Services / Front Office at Toll House Hotel
Responded 11 Nov 2023
Hello, we thank you for leaving a review and rating on trip advisor for all to read! We look forward to your return.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ctaupier wrote a review Nov 2023
Campbell, California1 contribution
My husband and I returned to the Toll House to celebrate our 25 year wedding anniversary. We had stayed there on our wedding night. The location is perfect and allows you to walk to all restaurants, The Los Gatos Spa and poke around the farmer's market on Sunday morning. The room was well equipped and comfortable. My only regret was that I wasn't sure where our room was located and unfortunately it was street facing. On Saturday evening there is audible street noise. Otherwise, our stay was flawless and we loved being able to explore downtown Los Gatos at our leisure.
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Review collected in partnership with this hotel
Date of stay: November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Front Office Manager, Guest Services / Front Office at Toll House Hotel
Responded 11 Nov 2023
Hello, we thank you for leaving a review and rating on trip advisor for all to read! We look forward to your return.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Barbara Z wrote a review Oct 2023
4 contributions6 helpful votes
The hotel is in a great location and the staff is very helpful and professional. We found the beds to be very uncomfortable and the pillows dense -- this upgrade would make this a 5 star! Next time we would bring our own pillow!
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Review collected in partnership with this hotel
Date of stay: October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Front Office Manager, Guest Services / Front Office at Toll House Hotel
Responded 25 Oct 2023
Thank you for your feedback!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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kinbend wrote a review Oct 2023
Bend, Oregon3 contributions2 helpful votes
We had a family wedding, and a lot of us stayed at the Toll House for the weekend. The rooms were great, and the staff took good care of us. The location in Los Gatos can't be beat for being close to downtown. Thanks for a wonderful weekend!
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Review collected in partnership with this hotel
Date of stay: October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Front Office Manager, Guest Services / Front Office at Toll House Hotel
Responded 25 Oct 2023
Dear valued guest, it was a pleasure to be apart of a joyous time for you and your family!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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362cindy wrote a review Oct 2023
1 contribution
The hotel is nice. The cigarette smell in the hallways was the only thing negative about our stay. Parking was convenient, the welcome was warm as we checked in and the hotel rooms were comfortable and clean.
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Review collected in partnership with this hotel
Date of stay: October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Front Office Manager, Guest Services / Front Office at Toll House Hotel
Responded 21 Oct 2023
Hi, I'm so sorry to read you had a neighbor who smoke in our around your room. We have a no smoking policy!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ATLAS E wrote a review Oct 2023
Los Angeles, California47 contributions2 helpful votes
I appreciated the early check-ins, complimentary upgrades and complimentary late check outs very much. Views are mesmerizing! I love to order in and I am known for using DoorDash it was frustrating when Laura intercepted my orders and I always knew it was her. On my last night she blocked my order from arriving to my room and it vanished. After that I was determined to move into my new massive home and not deal with this behavior. It’s too bad too because I would have been happy to share with her I just didn’t appreciate the bullying. Tell your dashers to take the elevator.
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Date of stay: September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Front Office Manager, Guest Services / Front Office at Toll House Hotel
Responded 21 Oct 2023
Hi, thank you for taking the time to leave a review about your recent stay! We congratulate you on your new home and hope you encourage your friends ad family to stay with us when they come to visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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KimberKee wrote a review Oct 2023
Louisville, Kentucky1 contribution
Our families stayed here for my daughters wedding. The staff was so friendly and accommodating. The location is just beautiful and within walking distance to so many shops and restaurants. The rooms are very comfortable and quiet. You can’t go wrong with Toll House!!
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Review collected in partnership with this hotel
Date of stay: October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Front Office Manager, Guest Services / Front Office at Toll House Hotel
Responded 21 Oct 2023
Dear Kim, it was a pleasure to have you and your family with us for such a joyous celebration. We thank you for sharing what a wonderful time you all had.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Zoila P wrote a review Oct 2023
1 contribution
This hotel was great for my business trip. It was close to the office (9 minute commute) and in a walkable area where I had tons of food options. The beds were extremely comfortable, and most of the rooms had balconys which was a really cool treat. It took me a day to realize one of the windows had 2 separate blinds, so if you're facing the inner courtyard and your room is too bright, look closely, there is a second black out screen! The hotel is clean, and the staff are incredibly accommodating. I arrived 4 hours ahead of schedule, and they worked so hard to get me into a room quickly (which I was not expecting at all). This is an important thing to note - the food options were needed because the restaurant onsite has an extremely limited menu, very short hours, doesn't do
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Review collected in partnership with this hotel
Date of stay: October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Front Office Manager, Guest Services / Front Office at Toll House Hotel
Responded 18 Oct 2023
Hello Zoila, i apologize for the limited hours and options of food with the restaurant. Due Dieci is in the process of closing down permeably. We are so happy you enjoyed the rest of your stay and the town and hope to have you back for your next work trip!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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WM2130 wrote a review Oct 2023
1 contribution
The hotel is certainly convenient and offers comfortable rooms with nice views. We noted the updated carpet and features. The only guidance we would provide is that the walls in the hotel are thin, and it sounded like our next door neighbors were in the room with us - a distraction from a good night sleep.
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Review collected in partnership with this hotel
Date of stay: October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Front Office Manager, Guest Services / Front Office at Toll House Hotel
Responded 18 Oct 2023
Hello, thank you very much for taking the time to leave us a review and rating!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dallas T wrote a review Oct 2023
Seattle, Washington2 contributions
Pros: - Excellent location! We could walk to just about anything within a few minutes. - Clean hotel with nice folks working there. Cons: - The price is not commensurate with what you get with the room. - The AC wasn't working when we got into the room. This was on the day that it was in the upper-90s, so that was unpleasant. The breaker on the AC unit plug had tripped, so we had to reset it to get it to work. Having said that, the AC unit never got the room below 72 even at night. It's possible this particular unit is having issues and could be repaired. - There was a large gap at the bottom of the door that let noises and smells into and out of the room. Somebody was smoking or vaping in a nearby room, and we could smell it in our room. We could also clearly hear their
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Review collected in partnership with this hotel
Date of stay: October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Front Office Manager, Guest Services / Front Office at Toll House Hotel
Responded 12 Oct 2023
Dear Dallas, thank you for taking the time to leave us feedback on your stay! I'm so sorry to hear you were displeased and we will use this information to repair the issues you experienced
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
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PRICE RANGE
₹13,928 - ₹23,960 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
larkspur collection los gatos, toll hotel larkspur collection
LOCATION
United StatesCaliforniaLos Gatos
NUMBER OF ROOMS
115
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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TOLL HOUSE HOTEL, Los Gatos (₹̶1̶7̶,̶8̶2̶5̶) ₹14,591 Reviews & Photos