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Toll House Hotel

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1,017 Reviews from our TripAdvisor Community

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Showing 1,009: English reviews
Bay Area, Ca
Reviewed 24 August 2016

Stayed here with a wedding group and it seems that 95% of the hotel guests are involved in a wedding somehow (very beautiful and fancy looking guests!) but this also makes for a party atmosphere. I'm not complaining, but if you're looking for quiet, peaceful, tranquil, etc., you might not want to stay here on the weekends. Also, since most...

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Helpful?
Thank ToughMary
Half Moon Bay, California
Reviewed 24 August 2016

Took 3 days to verify an early check-in, despite working through a variety of clueless staff, including managers. Online check in could not be completed for reasons that I never understood. Room dumpy, and was noisy with traffic. Lounge in the lobby blasts loud music on Sunday morning, and lousy music at that. Would not stay there again with your...

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Helpful?
Thank Frank R
ManagerLG, Front Office Manager at Toll House Hotel, responded to this review

Dear Frank R, Thank you for taking some time to leave us your feedback. I wanted to share that we had your reservation noted with an early check in request as you were looking for. After researching further, I also see that we were able to get you into your room before the guaranteed check in time. We do not...

Portland, Oregon
Reviewed 24 August 2016

The Toll House is a great Landmark Hotel in the sweet town of Los Gatos. We have stayed many times and when we were local to Los Gatos enjoyed many wonderful holiday meals there. We had a great stay with our new puppy in this extremely pet friendly hotel! I highly recommend!

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Thank janicep503
San Jose, California
Reviewed 23 August 2016

We had a very nice stay. Room was clean & nicely appointed. I had done an on line check in due to a late arrival, received a text confirmation, but was told at check in I had not completed it...??. We enjoyed drinks on the courtyard after a dinner in Los Gatos. Thank you for making a weekend get away...

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Thank N1834XCericb
Aptos, United States
Reviewed 23 August 2016

Amazingly clean, beautiful hotel, accommodations were very clean, spacious and nice features. Check-in and out was very easy. Great Location. Truly wonderful experience! Highly recommend! I will definitely stay here again!

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Thank Natallie K
San Francisco, California
Reviewed 22 August 2016

this facility was poorly constructed to minimize noise. we spent 2 nights and while on the third/top floor, it seemed like there was someone above us. slamming doors, while partially due to other guests, could be minimized. we were in a room with an old fashioned air conditioner, which the hotel is in the process of replacing. The bath remodel...

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Thank Lysippos
Corvallis, Oregon
Reviewed 20 August 2016

overall the stay was very nice, the room was clean and very comfortable. I did not like the coffee maker because the hot water goes through the plastic tray to make the coffee, not good in my book. Did find coffee places down the street.

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Thank allenamanda
Denver, Colorado
Reviewed 19 August 2016

We were there for a full week for my son's wedding and the rehearsal dinner was held at this hotel. Although we were told that we were given discounted rates, this is an extremely expensive venue and we were not happy to learn that we received one of the smallest hotel rooms despite being the host of the rehearsal dinner...

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1Thank Melissa G
El Toro, California
Reviewed 18 August 2016

Overall the stay was good. Good location. It was great they are consider about the drought and gave $10 off food/bar or $5 Starbucks card. The weather was great.The friendliness of the front desk needs ALOT of improvement on their people skills.

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Thank maryanng485
Boston, Massachusetts
Reviewed 18 August 2016

I can't say enough good things about the Toll House Hotel. The modern rooms were spacious and clean! The hotel staff greeted you with warm cookies and a friendly hello. Doug, their infusion specialist, always had a refreshing water mixed and available in the lobby. The Verge Restaurant, in the hotel, provided us with a quick and delicious breakfast but...

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Helpful?
Thank Sue B

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Room Service
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Stay Charmed. Toll House is a unique fusion of the warm intimacy of a small town hotel and modern sophisticated hospitality. Situated in the heart of beautiful Los Gatos, Toll House captures the charm and ambiance of historic downtown and is only steps away from a delightfully bustling array of chic boutiques and eateries. This charming boutique hotel is a peaceful retreat at the gateway to Silicon Valley offering personalized experiences tailored to guest's individual needs and interests, from complimentary wireless high speed Internet, DVD players and movie libraries, to a full service business center and a knowledgeable concierge program. Additionally, the hotel offers signature brand elements, including Essential Elements bath and body products, high-tech efficiencies and a warm, welcoming atmosphere. Toll House is a dog friendly hotel, please note that a $75 pet fee will apply. Just off the lobby is Verge Restaurant, a place to entertain associates, celebrate old friends and perhaps meet some new ones. At every step, from cocktails in the bar to a meal under the stars, you'll find the friendliest wait staff in Los Gatos at your service. ... more   less 

Additional Information about Toll House Hotel

Address: 140 S Santa Cruz Ave, Los Gatos, CA 95030-6702
Region: United States > California > Los Gatos
Price Range: ₹ 10,891 - ₹ 21,263 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Toll House Hotel 3.5*
Number of rooms: 115
Reservation Options:
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Also Known As:
Larkspur Collection Los Gatos
Toll Hotel Larkspur Collection
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Questions & Answers

Here's what travellers have asked, with answers from Toll House Hotel staff and other travellers.
2 questions
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California
over a year ago
Mt.Shasta,CA
over a year ago

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They have great rooms facing the patio”
sheebakitty, 20 Mar 2017 | Read review
“Third floor rooms avoid noises emanating from the floor above. Avoid rooms near ice machines.”
BAKSPIN, 4 Mar 2017 | Read review
“Upper-level rooms, overlooking the courtyard are quiet”
  • Room 341 - Toll House - Entrance door
  • Room 341 - Toll House - Entrance sign
  • Room 341 - Toll House - King bed w/ two nightstands
  • Room 341 - Toll House - Closet w/ safe & iron
  • Room 341 - Toll House - Desk
  • Room 341 - Toll House - Clock/radio w/ iPod charging dock
  • Room 341 - Toll House - Clock/radio iPod charging dock
  • Room 341 - Toll House - Closet w/ safe & iron
Bill_Hunt_AZ, 9 Feb 2017 | Read review
“If possible opt for a suite because these include a fireplace with a seating area . For a convenience there's also a microwave.”
cjhuder, 5 Feb 2017 | Read review
“The queen room on the small side and had only the desk chair for seating. We upgraded to a King suite.”
larryg383, 4 Jan 2017 | Read review
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