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Toll House Hotel

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952 Reviews from our TripAdvisor Community

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Showing 944: English reviews
Saratoga
Reviewed 2 days ago NEW

It was a wonderful, friendly, helpful, good hospitality experience, as usual. We've been there many many times, and will always be our first choice. Wish the hotel was a bit larger, as sometimes it is fully booked.

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Helpful?
Thank paulcZ6243RD
Boulder Creek
Reviewed 4 days ago NEW

Great location in the heart of downtown Los Gatos. Close to San Jose Airport for early flight out. Convenient covered parking. Comfortable and updated room. Breakfast menu was a bit odd, but the quiche was good and served with fresh fruit.

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Helpful?
Thank W7931GGjennifers
Ivins, Utah
Reviewed 4 days ago NEW

This is our first stay at the Toll House even though I have passed by it for years. The room is very comfortable and the bathroom very up to date. All the staff has been wonderful. We had breakfast and later a drink at he bar. Both were excellent. We did not try dinner here. The hotel is within walking...

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Helpful?
Thank Jill S
Los Angeles
Reviewed 5 days ago NEW

I regularly stay at this hotel for work and overall, the stay is convenient which is why I stay here. Unfortunately on multiple occasions, I always get a room with a connector door (funny how when I want a room with a connector door they don't exist, but when I don't want one, I always get it) and there is...

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Helpful?
Thank D9733XF
Overland Park, Kansas
Reviewed 1 week ago NEW

I've been in the hospitality industry and this hotel knows the meaning of hospitality. The staff is always helpful and friendly, the restaurant is excellent and the rooms are comfy. I highly recommend this property if you want to experience a high quality stay.

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Helpful?
Thank Anne N
Reviewed 1 week ago

We were very happy with the Toll House. We stayed over Christmas, and the staff was exceptionally friendly & helpful. We opted for a King suite and had lots of room to spread out. The only issue is that, like many California lodgings, it is not well set up for the cold snap.

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Helpful?
Thank Larry G
Weston, Florida
Reviewed 2 weeks ago via mobile

We have family in Los Gatos and ALWAYS stay here. Service, cleanliness and reasonable rates keep us smiling. We just love Pam, who works in their restaurant in the morning. She goes out of her way to make customers happy. We'll be back at least twice more in 2017.

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Helpful?
Thank Sholman57
Manhattan Beach, California
Reviewed 3 weeks ago via mobile

Temperature outside is in the 30's and feels like it's about that in our room. We checked in and could not even remove our down jackets for almost an hour. Fingers are still frozen and the bathroom doesn't have a heating vent so the little heating unit under the window has to first heat up the entire room before the...

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Helpful?
Thank Lori F
ManagerLG, Front Office Manager at Toll House Hotel, responded to this review

Dear Lori F, Thank you for taking time to leave us your feedback. I'm pleased to hear that you found our reception to be accommodating. As the rest of the US, we are experiencing some very cold temperatures in our area this time of year. As you stated, most of our rooms do have a heating unit under the window...

Reviewed 4 weeks ago

Stayed here for business. Rooms were decent if a bit small. Overall I think the amenities are nice but there are a few things that kind of killed it for me. For one, the room is heated by one of those under the window PTAC units and they didn't leave it on, so the room was dead cold in the...

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Helpful?
3Thank Ender519
ManagerLG, Front Office Manager at Toll House Hotel, responded to this review

Dear Ender519, Thank you for sharing your recent experience. We appreciate all feedback, both positive and constructive, to help us be better. I'm terribly sorry that your heating unit was turned off after your room was serviced. We pride ourselves in our commitments to being a green hotel, preserving energy and waste alike, but this is not part of our...

Sacramento, California
Reviewed 4 weeks ago

Excellent location with great access to the freeway. Hotel staff was extremely friendly and the rooms/bed were comfortable. I would definitely stay again and recommend to friends and co-workers. Cookies at check-in were an added perk!

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Helpful?
Thank estherv700

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Stay Charmed. Toll House is a unique fusion of the warm intimacy of a small town hotel and modern sophisticated hospitality. Situated in the heart of beautiful Los Gatos, Toll House captures the charm and ambiance of historic downtown and is only steps away from a delightfully bustling array of chic boutiques and eateries. This charming boutique hotel is a peaceful retreat at the gateway to Silicon Valley offering personalized experiences tailored to guest's individual needs and interests, from complimentary wireless high speed Internet, DVD players and movie libraries, to a full service business center and a knowledgeable concierge program. Additionally, the hotel offers signature brand elements, including Essential Elements bath and body products, high-tech efficiencies and a warm, welcoming atmosphere. Toll House is a dog friendly hotel, please note that a $75 pet fee will apply. Just off the lobby is Verge Restaurant, a place to entertain associates, celebrate old friends and perhaps meet some new ones. At every step, from cocktails in the bar to a meal under the stars, you'll find the friendliest wait staff in Los Gatos at your service. ... more   less 

Additional Information about Toll House Hotel

Address: 140 S. Santa Cruz Ave, Los Gatos, CA 95030-6702
Region: United States > California > Los Gatos
Price Range: ₹ 9,079 - ₹ 22,459 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Toll House Hotel 3.5*
Number of rooms: 115
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Also Known As:
Larkspur Collection Los Gatos
Toll Hotel Larkspur Collection
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Questions & Answers

Here's what travellers have asked, with answers from Toll House Hotel staff and other travellers.
2 questions
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California
8 months ago
Mt.Shasta,CA
over a year ago

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Questions? Get answers from Toll House Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The queen room on the small side and had only the desk chair for seating. We upgraded to a King suite.”
 of 5 bubbles larryg383, 4 Jan 2017 | Read review
“Rooms on upper levels offer private balconies and might be quieter”
 of 5 bubbles avid_traveler_2007, 20 Nov 2016 | Read review
“Ask to face one of the inner courtyards.”
 of 5 bubbles stephenkE3076XB, 8 Nov 2016 | Read review
“Quiet rooms with good view on courtyard side, upper floors.”
 of 5 bubbles Travels_with_Lia, 26 Oct 2016 | Read review
“In the middle of the town you walk everywhere great”
 of 5 bubbles herenio1, 19 Oct 2016 | Read review
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