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BEST WESTERN The Inn Of Los Gatos

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301 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN The Inn Of Los Gatos
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Showing 298: English reviews
Arlington, Massachusetts
Level Contributor
140 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 30 August 2016

There are only a few places to stay in Los Gatos, and this Best Western is a reasonably priced choice. A two-story motel, it is definitely a step (or two or three) above a typical motel. It is also well situated for getting around Los Gatos and the environs. The rooms are large, with plenty of horizontal surfaces to put... More 

Helpful?
Thank SisBoston
MARTINEZ
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 August 2016

We were looking for an inexpensive hotel to stay at following a show at the Montalvo Event Center within 10 miles. We found the Best Western Inn of Los Gatos. Place was great! Newly renovated and very comfortable. Room was clean and people were friendly. The price for a 1 bedroom suite was very affordable for the area where the... More 

Helpful?
Thank bmillenb
Fountain Valley, California, USA
Level Contributor
4 reviews
3 hotel reviews
Reviewed 28 August 2016

From booking through check-out, our stay at the Inn of Los Gatos was great! The second night of a 5-day road trip; our first impression upon entering the driveway was "wow" - and upon entering our room (upgraded to the suite), the "wow" continued. Our updated and well appointed room was extremely clean and welcoming, and the morning breakfast was... More 

Helpful?
Thank LeighMartin
Concordia, Missouri
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 August 2016

We were so exhausted from traveling when we stayed here that we just put up with the smell so that we didn't have to move all of our luggage to another room. It smelled like mildew/musty and we even put essential oil on rags over the air conditioner to help clean up the smell. The staff was nice, as they... More 

Helpful?
Thank shelliejt
Level Contributor
4 reviews
Reviewed 24 August 2016 via mobile

Convenient location, attentive staff, clean comfortable accommodations that appear to be renovated recently, excellent restaurant on the property, excellent value compared to other properties in the area.Can't wait to return.

Helpful?
Thank Robert Z
Renee G, Manager at BEST WESTERN The Inn Of Los Gatos, responded to this review

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I am very happy you were happy with your stay and yes we renovated about 2 years ago.... More 

Level Contributor
96 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 18 August 2016 via mobile

Hotel is Good. Well located, very close to highway access. It feel more like a motel than a hotel. Complementary continental breakfast was not impressive. Staff was nice and helpfull. Tv in my room did not work as espected.

Helpful?
Thank Diogo C
Renee G, Manager at BEST WESTERN The Inn Of Los Gatos, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. I am curious to know what the problem was with the TV. We are working with the restaurant to make improvements to the breakfast. I hope that you will consider staying... More 

Brussels
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 August 2016

The hotel as such is nice. Room is spacious and the bed is very comfortable. Staff at check-in and check-out was very helpful. However, in the evening we asked for an extra towel, but had to ask twice and eventually picked it up ourselves from the reception. It seemed the request had been forgotten. We wanted to have a cup... More 

Review collected in partnership with Best Western

Helpful?
Thank jrbxl
California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 August 2016

We stayed on a Saturday because we had an event nearby to attend. We were assigned room 217, which was right above the lobby, across from the elevator. Because the room faced the back, it was cave-like, with only a small, shuttered window to look out of. Even with the door closed, we could hear the elevator ding loudly every... More 

Helpful?
2 Thank annchw650
Level Contributor
3 reviews
3 hotel reviews
Reviewed 11 August 2016 via mobile

A weekend getaway from the Carmel fog. Our kids jumped in the pool immediately and had a great time! The location is beautiful and clean. We ate lunch at the restaurant on site and were impressed with the quality of food. The hotel staff are gracious and accommodating. We will definitely return in the future.

Helpful?
Thank JessBrit
Renee G, Manager at BEST WESTERN The Inn Of Los Gatos, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

El Dorado Hills, California
Level Contributor
62 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 5 August 2016

Nice stay except the breakfasts don't change and very limited choice. Over 4 days it got boring. Also staff slow to refill breakfast items and they end up dried out and burnt. All 4 days there was no hot water in the container to make tea. Ran out of breakfast tea 1 day. Having stayed at over 30 nights in... More 

Review collected in partnership with Best Western

Helpful?
Thank Brits at Home

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about BEST WESTERN The Inn Of Los Gatos

Address: 55 Los Gatos Saratoga Rd, Los Gatos, CA 95032-5461 (Formerly Inn of Los Gatos)
Region: United States > California > Los Gatos
Price Range: ₹ 7,934 - ₹ 20,450 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN The Inn Of Los Gatos 2.5*
Number of rooms: 48
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Also Known As:
Los Gatos Motor Hotel Los Gatos
Los Gatos Inn
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN The Inn Of Los Gatos staff and other travellers.
3 questions
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Los Gatos, California
Los Gatos, California
over a year ago
Los Gatos, California
over a year ago

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Questions? Get answers from BEST WESTERN The Inn Of Los Gatos staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay in the rooms by the hallway door next to the elevator. You will that door opening and closig from inside the room.”
 of 5 bubbles KweenM, 17 Nov 2016 | Read review
“Al the rooms are quite, closer to the pool should be the quietest.”
 of 5 bubbles davidlD4323VY, 17 Oct 2016 | Read review
“I liked the downstairs suite by the pool with parking right out front #127.”
 of 5 bubbles VictoriaA781, 26 Sep 2016 | Read review
“Second Floor”
 of 5 bubbles feralmonk, 13 Sep 2016 | Read review
“Room #123 smells terrible...”
 of 5 bubbles shelliejt, 24 Aug 2016 | Read review
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