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27/8/2017 28/8/2017
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    Sheraton Universal Hotel

    333 Universal Hollywood Drive, Los Angeles, CA 91608-1095
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    27/8/2017 28/8/2017
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    US$ 249US$ 265
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    Traveller (472)
    Room & Suite (284)
    Pool & Beach (78)
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    Overview
    • Excellent25%
    • Very good37%
    • Average23%
    • Poor9%
    • Terrible6%
    Travellers talk about
    “city walk” (203 reviews)
    “theme park” (56 reviews)
    Wifi
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    3.5 Star Hotel
    All hotel details
    Offers from Sheraton Universal Hotel
    Special Offer: Breakfast for 2 Included
    Hotel deals
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    Hilton Los Angeles/Universal City
    3,664 reviews
    #54 of 350 hotels in Los Angeles
     
    The Garland
    3,019 reviews
    #13 of 350 hotels in Los Angeles
     
    BLVD Hotel & Spa
    387 reviews
    #92 of 350 hotels in Los Angeles
     
    Loews Hollywood Hotel
    3,653 reviews
    #18 of 350 hotels in Los Angeles
     
    Rooms
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (1,641)
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    There are newer reviews for Sheraton Universal Hotel
    See the most recent reviews

    391 - 395 of 1,516 reviews

    Reviewed 14 November 2015

    I wrote a review back in July shortly after our visit and I still stand by that review. I did want to mention the pool decking is very slippery when wet and I saw several people fall when I was there. I recommend management takes...More

    Thank califdrm
    Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 17 November 2015

    Dear califdrm, Thank you for taking the time to share this observation with us. Our guests’ safety is very important to us, and while we have posted signage to remind our visitors to walk slowly in the pool area, we will see what additional measures...More

    Reviewed 13 November 2015

    overall i was happy with this booking its in a great location for universal studios and the city walk (about a five minute walk). The service from the staff was fantastic and always very helpful, the only down side was that the hotel was starting...More

    Review collected in partnership with Amoma.com
    1  Thank Greg W
    Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 17 November 2015

    Dear Greg W, Thank you for choosing Sheraton Universal for your visit to Universal Studios. We are so pleased to know our staff was always ready to assist and our location made it easier for you to see the sights. We appreciate your feedback and...More

    Reviewed 11 November 2015

    My room was large and functional, with a comfortable bed. My room was located on the wall closest to the freeway below and had very loud traffic noise all day and night from that road. My colleague had a room located in the tower and...More

    Thank LMExplorer
    Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 17 November 2015

    Dear LMExplorer, Thank you for taking the time to leave feedback. We’re happy to hear that you were pleased with the comfort of your accommodations and our fitness center, but disappointed that you weren’t completely satisfied with your visit. Please trust that we are taking...More

    Reviewed 11 November 2015

    Rooms are decent, albeit a little worn around the edges. Great water pressure in the shower. Small bathroom. Lovely views from our room of the mountains and trees and nice and bright with floor to ceiling windows. Fair amount of noise intrusion from hallway, but...More

    Thank Cara P
    Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 17 November 2015

    Dear Cara P, Thank you for taking the time to write such a great review! We’re glad to hear that you enjoyed our proximity to Burbank and Glendale. We are also glad that were satisfied with the value found in a stay on the Club...More

    Reviewed 11 November 2015 via mobile

    I am an SPG Platinum member, staying in hotels over 200 days a year, I would call myself an experienced traveler. I am also experienced with the normal quality of SPG properties. I had read the mixed reviews of this hotel but decided to stay...More

    3  Thank Jim H
    Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 17 November 2015

    Dear Jim H, First, we would like to thank you for your loyalty as an SPG member. Your feedback is especially appreciated, as you are keenly aware of the standards to which we should hold ourselves as a Sheraton property. As you mention, the soon-to-come...More

    Hilton Los Angeles/Universal City
    3,664 reviews
    #54 of 350 hotels in Los Angeles
     
    The Garland
    3,019 reviews
    #13 of 350 hotels in Los Angeles
     
    BLVD Hotel & Spa
    387 reviews
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    Loews Hollywood Hotel
    3,653 reviews
    #18 of 350 hotels in Los Angeles
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$ 242 - US$ 372 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #85 Business Hotel in Los Angeles
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 457
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Priceline, Orbitz, Expedia, Ctrip TA, Hotwire, Cancelon, Cheap Tickets, Agoda, getaroom.com and HotelQuickly so you can book your Sheraton Universal Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Los Angeles >
    • Central L.A
    • Also Known As
    • Sheraton Los Angeles ,
    • Los Angeles Sheraton
    Add Photo Photos
    Traveller (472)
    Room & Suite (284)
    Pool & Beach (78)
    Dining (72)
    Hotel & Grounds (431)
    Bathroom (42)
    Business Centre & Event Rooms (10)
    Family and Play Areas (2)
    Nearby
    Hilton Los Angeles/Universal City
    3,664 reviews
    .22 km away
     
    Loews Hollywood Hotel
    3,653 reviews
    4.29 km away
     
    The Garland
    3,019 reviews
    1.22 km away
     
    BLVD Hotel & Spa
    387 reviews
    .50 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    MamaBellaLuca
    19 April 2017|
    AnswerShow all 5 answers
    Response from Sheratonmanager001 | Property representative |
    Hello and thank you for your inquiry , the renovations will still be taking place in November. Please call the front desk Manager for Club Access information. We are exited that this renovation upgrade is happening and... More
    1
    Vote
    Kathryn T
    20 February 2017|
    Answer
    Response from Sheratonmanager001 | Property representative |
    Thank you for your question, the hotel will still be in the midst of renovations during that time. If you have any further concerns it is best to call directly and speak to a front desk manager. Service manager for... More
    0
    Votes
    Milehikrs
    5 February 2017|
    AnswerShow all 2 answers
    Response from Sheratonmanager001 | Property representative |
    Hello , we have a few different options of transportation one being a taxi or the concierge is can provide different shuttle services for you as well please call the hotel directly at 818-980-1212 when asked to be connected... More
    1
    Vote
    Room Tips
    "Ask for renovated rooms away from the construction."
    Read review
    "Go somewhere else"
    Read review
    "Lanai pool side was nice but request to be away from the construction area if it is still going on."
    Read review
    "Pick a room close to the lobby floor, otherwise may be doing 20 flights of stairs."
    Read review
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