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    Sheraton Universal Hotel

    333 Universal Hollywood Drive, Los Angeles, CA 91608-1095
    Hotel website
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    Best prices for your stay
    6/8/2017 7/8/2017
    US$ 372
    US$ 310
    SAVE US$ 62
    US$ 323
    US$ 323
    Traveller (469)
    Room & Suite (270)
    Pool & Beach (76)
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    Overview
    • Excellent25%
    • Very good37%
    • Average23%
    • Poor9%
    • Terrible6%
    Travellers talk about
    “city walk” (200 reviews)
    “theme park” (56 reviews)
    Wifi
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    3.5 Star Hotel
    All hotel details
    Offers from Sheraton Universal Hotel
    Special Offer: Breakfast for 2 Included
    Hotel deals
    Hilton Los Angeles/Universal City
    3,618 reviews
    #54 of 351 hotels in Los Angeles
     
    BLVD Hotel & Spa
    383 reviews
    #90 of 351 hotels in Los Angeles
     
    Nite Inn at Universal City
    177 reviews
    #135 of 351 hotels in Los Angeles
     
    Tilt Hotel Universal / Hollywood, an Ascend Hotel Collection Member
    265 reviews
    #159 of 351 hotels in Los Angeles
     
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    Rooms
    6 Aug7 Aug
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    1 room, 2 adults, 0 children
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    Reviews (1,610)
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    There are newer reviews for Sheraton Universal Hotel
    See the most recent reviews

    371 - 375 of 1,488 reviews

    Reviewed 5 November 2015

    First time in LA, stayed here on travel agent recommendation. Aside from outdated rooms (clean though) we enjoyed our stay. Central to what we needed, very friendly staff in an almost boutique hotel feel! A special thanks to Max? at the front desk who got...More

    Thank stephen o
    Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 12 November 2015

    Dear Stephen O, Thank you for taking the time to share our thoughts on your recent stay. It’s wonderful to know that between our friendly staff service and central location, you felt as though you had a boutique hotel experience. We certainly hope your travels...More

    Reviewed 4 November 2015 via mobile

    Arrived and checked in at about quarter to midnight. Hungry but couldn't find food or snacks. First time in the area so had no idea where else to get food. Room service did give me Domino's number, but it wasn't working at the time. So...More

    Thank ninefiveoh
    Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 12 November 2015

    Dear ninefiveoh, Thank you for sharing your review. We do apologize that our staff did not have more suggestions at the ready for food in the area past midnight. We will take note of your thoughts so we can be better prepared in the future....More

    Reviewed 2 November 2015 via mobile

    My husband and I went to universal studios for the Halloween horror nights event on October 31st. We stayed here because it was part of a package where we could get our tickets for the event plus our room. Also we loved that the hotel...More

    Thank Chanel L
    Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 3 November 2015

    Dear Chanel L, Thank you for taking some time to share our thoughts on your recent stay. We are pleased to know that our staff service, delicious continental breakfast and prime location made it easier for you to enjoy Halloween Horror Nights. Your feedback regarding...More

    Reviewed 31 October 2015

    Although at check in we were not told we booked a "Club Access" we found out when we came home after a long evening out and couldn't recall our room #. At that time after the Jimmy Buffet concert at around midnight at the reception...More

    Thank Mommamia04
    Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 3 November 2015

    Dear Mommamia04, Thank you for choosing our hotel—we hope you had fun at Jimmy Buffett and Halloween Horrors at Universal Studios! And while we apologize for not better explaining the perks associated with a stay on the Club Level, we are glad to hear you...More

    Reviewed 27 October 2015 via mobile

    Arrived early but had a room ready for us which was good. It did all feel a little tired but had what we needed. We paid $30 to upgrade to club privileges which meant breakfast and snacks in the lounge which was worth it. Free...More

    Thank rosbif
    Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 3 November 2015

    Dear rosbif, Thank you for choosing our hotel for your travels to the Los Angeles area. It’s wonderful to know that your access to the Sheraton Club Lounge made for an enhanced experience. All-day food and beverage service, what’s not to love? We hope you...More

    Hilton Los Angeles/Universal City
    3,618 reviews
    #54 of 351 hotels in Los Angeles
     
    BLVD Hotel & Spa
    383 reviews
    #90 of 351 hotels in Los Angeles
     
    Nite Inn at Universal City
    177 reviews
    #135 of 351 hotels in Los Angeles
     
    Tilt Hotel Universal / Hollywood, an Ascend Hotel Collection Member
    265 reviews
    #159 of 351 hotels in Los Angeles
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$ 257 - US$ 388 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #85 Business Hotel in Los Angeles
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 457
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Travelocity, Hotels.com, Priceline, Hotwire, Cheap Tickets, getaroom.com, Cancelon and HotelQuickly so you can book your Sheraton Universal Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Los Angeles >
    • Central L.A
    • Also Known As
    • Sheraton Los Angeles ,
    • Los Angeles Sheraton
    Add Photo Photos
    Traveller (469)
    Room & Suite (270)
    Pool & Beach (76)
    Dining (70)
    Hotel & Grounds (422)
    Bathroom (40)
    Business Centre & Event Rooms (9)
    Family and Play Areas (2)
    Nearby
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    Nite Inn at Universal City
    177 reviews
    .37 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    7 reviews
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    Ask a question
    Questions & Answers
    MamaBellaLuca
    19 April 2017|
    AnswerShow all 5 answers
    Response from Sheratonmanager001 | Property representative |
    Hello and thank you for your inquiry , the renovations will still be taking place in November. Please call the front desk Manager for Club Access information. We are exited that this renovation upgrade is happening and... More
    1
    Vote
    Kathryn T
    20 February 2017|
    Answer
    Response from Sheratonmanager001 | Property representative |
    Thank you for your question, the hotel will still be in the midst of renovations during that time. If you have any further concerns it is best to call directly and speak to a front desk manager. Service manager for... More
    0
    Votes
    Milehikrs
    5 February 2017|
    AnswerShow all 2 answers
    Response from Sheratonmanager001 | Property representative |
    Hello , we have a few different options of transportation one being a taxi or the concierge is can provide different shuttle services for you as well please call the hotel directly at 818-980-1212 when asked to be connected... More
    1
    Vote
    Room Tips
    "To get a good room: go to the hilton next door or other hotel in the area."
    Read review
    "Take a room facing Universal Studio as the other side is bit noisy for freeway traffic."
    Read review
    "Of course the renovated rooms are nicer; but stay at the Hilton next door which isn't under construction."
    Read review
    "Rooms on lower level have walkout to the pool."
    Read review
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