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    Sheraton Universal Hotel

    333 Universal Hollywood Drive, Los Angeles, CA 91608-1095
    Hotel website
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    Lowest prices for your stay
    1/10/2017 2/10/2017
    US$ 265
    US$ 265
    US$ 265
    Traveller (473)
    Room & Suite (284)
    Pool & Beach (78)
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    Overview
    • Excellent25%
    • Very good37%
    • Average23%
    • Poor9%
    • Terrible6%
    Travellers talk about
    “city walk” (204 reviews)
    “theme park” (57 reviews)
    Wifi
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    3.5 Star Hotel
    All hotel details
    Offers from Sheraton Universal Hotel
    Special Offer: Breakfast for 2 Included
    Hotel deals
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    Loews Hollywood Hotel
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    Hilton Los Angeles/Universal City
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    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (1,660)
    Traveller rating
    Traveller type
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    1 - 5 of 1,533 reviews

    Reviewed 2 days ago

    I made reservation for 2 rooms in Aug for mid Sep. Received confirmation number but by share of luck yesterday when I called reservation desk they told me I only have one room. To get to the point, it appears they had canceled one of...More

    Thank A C
    Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded yesterday

    Thank you for your feedback , and we are certainly saddened that your visit was not up to par. We only want to create fun exciting visit for our guests and we will shjahre your invaluable insights with the teams and Managerrs involved.

    Hotel's Favourite
    Reviewed 12 March 2017

    This is a great hotel - located next to Universal Studios! We have stayed here before and were happy to return and stay again. When we are traveling somewhere for a reason (Universal Studios), we want to stay close so it is easy and quick...More

    4  Thank BeachBumDFW
    Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 22 March 2017

    Dear BeachBumDFW, we are thrilled you had a great visist ! The lounge indeed is a great place to enjoy some delicious food and the service is so caring and attentive. Please keep us in mind if your travels bring yoi back to Univesal City...More

    Reviewed 1 week ago

    The hotel is located within walking distance of Universal Studios and we were attending a wedding at the hotel so it was convenient. We were put in a room next to the elevator so we requested a different room. In that room the toilet would...More

    Thank James T
    Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 1 week ago

    Dear Guest, we appreciate your feedback and apologize for the circumstances with renovations that marred your visit. We will share your feedback throughout the organization and managers involved.

    Reviewed 1 week ago

    The only reason this place is 1 star worthy is because it's walking distance to universal studios and the city walk. We were on the 5th floor which smelled extremely stuffy, moldy and like old paint. Our door wouldn't close all of the way and...More

    Thank beautynbrains906
    Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 1 week ago

    Dear Guest , we apologize for any shortcomings and we will relay your message to managers involved. Our expectation is only to create great memories and we hope to have a chance to regain your confidence during a possible future stay.

    Reviewed 1 week ago

    I'm an optimistic person by nature so when I saw a lot of concerning reviews before I left I chose to find out myself during a recent stay. We had stayed here in 2015 and had a nice stay. The good.. The staff was extremely...More

    Thank BEH2965
    Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 1 week ago

    Dear Guest , you certainly deserve the best the Sheraton Universal has to offer and we clearly drop the ball during your visit. We are reviewing your feedback thoroughly and will share it with the upper management involved. We do hope you have a chance...More

    Loews Hollywood Hotel
    3,744 reviews
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    Holiday Inn Express Hotel & Suites Hollywood Hotel Walk of Fame
    1,945 reviews
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    Hilton Los Angeles/Universal City
    3,741 reviews
    #53 of 352 hotels in Los Angeles
     
    W Hollywood
    1,763 reviews
    #73 of 352 hotels in Los Angeles
     
    About
    Awards & Recognition
    GreenPartner
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    • Tennis Court
    • Heated pool
    Details
    • Price range
    • US$ 238 - US$ 381 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #85 Business Hotel in Los Angeles
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 457
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Hotels.com, Orbitz, Ctrip TA, Starwood, Priceline, Hotwire, Cheap Tickets, Cancelon, getaroom.com and HotelQuickly so you can book your Sheraton Universal Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Los Angeles >
    • Central L.A
    • Also Known As
    • Sheraton Los Angeles ,
    • Los Angeles Sheraton
    Add Photo Photos
    Traveller (473)
    Room & Suite (284)
    Pool & Beach (78)
    Dining (72)
    Hotel & Grounds (432)
    Bathroom (42)
    Business Centre & Event Rooms (10)
    Family and Play Areas (2)
    Nearby
    W Hollywood
    1,763 reviews
    5.17 km away
     
    Hilton Los Angeles/Universal City
    3,741 reviews
    .22 km away
     
    Holiday Inn Express Hotel & Suites Hollywood Hotel Walk of Fame
    1,945 reviews
    4.08 km away
     
    Loews Hollywood Hotel
    3,744 reviews
    4.29 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    MamaBellaLuca
    19 April 2017|
    AnswerShow all 5 answers
    Response from Sheratonmanager001 | Property representative |
    Hello and thank you for your inquiry , the renovations will still be taking place in November. Please call the front desk Manager for Club Access information. We are exited that this renovation upgrade is happening and... More
    1
    Vote
    Kathryn T
    20 February 2017|
    Answer
    Response from Sheratonmanager001 | Property representative |
    Thank you for your question, the hotel will still be in the midst of renovations during that time. If you have any further concerns it is best to call directly and speak to a front desk manager. Service manager for... More
    0
    Votes
    Milehikrs
    5 February 2017|
    AnswerShow all 2 answers
    Response from Sheratonmanager001 | Property representative |
    Hello , we have a few different options of transportation one being a taxi or the concierge is can provide different shuttle services for you as well please call the hotel directly at 818-980-1212 when asked to be connected... More
    1
    Vote
    Room Tips
    "Don't choose Trace Level rooms."
    Read review
    "Find a different hotel, one that cares about it's customers."
    Read review
    "Under renovation"
    Read review
    "Pack light"
    Read review
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