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What is Travellers’ Choice?
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About
#115 of 586 hotels in Los Angeles
Location
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Value
Travellers' Choice
Less than a mile from LAX airport, the Sonesta Los Angeles Airport is conveniently situated to help you explore the best of the city before or after your flight or meeting, or during a prolonged visit. There’s ample flexible meeting space and Wi-Fi to help you stay productive and a full range of amenities and facilities designed to make your stay comfortable and seamless. Ample landmarks and famed sites are nearby to make your Los Angeles visit truly memorable, no matter the reason for your stay. And when it’s time to unwind, catch a workout in the fitness center.
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Property amenities
Valet parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Paid private parking on-site
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Shuttle bus service
Taxi service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Iron
Wake-up service / alarm clock
Flatscreen TV
On-demand films
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Mid-range
Languages Spoken
English, Spanish
Location
60Somewhat walkable
Grade: 60 out of 100
39Restaurantswithin 1 km
2Attractionswithin 1 km
3047Reviews122Q+A100Room tips
Reviews
Traveller rating
- 1,071
- 1,201
- 455
- 176
- 144
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Most Recent
Jona with Valet was amazing and super helpful!! My luggage tipped over and he was real quick to help me pick it up! I felt bad I didn’t have cash to tip, but he definitely deserved on!!!!!!!!!!! He is awesome!!!!!!
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Date of stay: November 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favourite
I always appreciate polite, attentive service and tasty food. Starting from the valet parking attendant, to the restaurant host and finally the fantastic lunch. The service was excellent. Whenever I'm in the LAX area, I'll be going back for another bite!
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Date of stay: May 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Rosa was the floor housekeeper. I was there for a week but to save on water, I had cleaning service twice. In between, Rosa emptied my trash and gave me extra supplies. She was so kind and professional. I was there with my small dog. I also used their valet service. Jose and his staff (all shifts) were so friendly and engaging. Kudos to Jose, Mary and Luis. I needed time away for rest and relaxation. This hotel really provided that. The restaurants and room service are too pricey but there’s plenty of restaurants and fast food restaurants nearby to satisfy the appetite.
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Date of stay: November 2023Trip type: Travelled solo
Value
Location
Service
Room Tip: Go to a grocery store for rations. There’s a fridge and one cup coffee maker in the room. Btw,...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Is an old property that needs to be updated, everything is old, all the old furniture from the old Crowne Plaza. One elevator was out of service for more than two weeks. Rooms were clean with bottled water included, staff very nice. I am a Sonesta Platinum Tier Member by tittle. As a Platinum member I just got a room on a higher floor, no welcome gift, no breakfast. Just a drink, no sense to stay on a Sonesta when I don't get any benefits; Marriott and the main hotel chains provide better service and benefits, they care about the customers. To make a reservation using points you need to call the toll free number, I spent 11 minutes on a call; on the main hotel chains I can do the reservation online in 1 minute. I provided the feedback to them, just got back a reply with a generic copy and paste response. This is a hotel chain and program with no benefits and that don't care much...... …
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Date of stay: December 2018Trip type: Travelled solo
Value
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
First the positives… We were tired after a long flight and the shuttle is very frequent and works well. The beds are very comfortable. Our room was a good size. The staff in the dining areas are very friendly, professional and helpful, as are the bell boys. Now the not so positives…. Unlike the public areas, the rooms are tired and in need of a refurb. Maybe this has started and we were just unlucky. The shower is not much more than a trickle, water pressure is good so must just be that the shower heads need cleaning/replacing. Reception staff very slow and there never seemed to be enough of them. The ‘heated’ pool was cold. Breakfast in the dining room is ridiculously expensive and there are no vegan options whatsoever. So $19 plus taxes, service charges etc for a plate of fruit. Really? On our second and final morning we walked around the corner to Trimana grill and had a lovely breakfast for a quarter of the price! Our room was prepaid but beware, there are loads of add ons, every type of tax you can think of and more (granted not in hotel’s control) plus other things. So our two night stay which we expected to cost us just shy of $300 turned out to cost closer to $360. And as the hotel take a security deposit of $200 a night for extras, I was simply told upon return of keys and departure, that ‘everything is taken care of’. I had to actually ask for a copy of the bill which prompted the challenge of it! In summary, would not recommend hotel for more than a night or two and will likely try another airport hotel next time we are passing through LA. …
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Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We were told that the pool was heated and working so we ended our Malibu day trip early to swim at the hotel for a few hours but when we arrived at the pool it was in fact not heated. Briones, Diamon, and Wendy really helped turn our experience around with excellent customer service. We really appreciate you folks! This place is always so pleasant and is always a home run. See yal again soon 🫡
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Date of stay: October 2023Trip type: Travelled with family
Room Tip: Make sure the pool is actually heated when they say it is
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I reserved valet parking for one day through the website ParkOn.com. I didn't know that one can't valet the car for one day. It doesn't say anything like that on the site. I self parked my car in the morning before taking the shuttle to LAX. I left my car keys there at the valet booth. My sister picked the keys up that night after her flight, but without the keychain. I'm very disappointed with my experience.
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Date of stay: September 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We had to cancel a trip due to a serious medical emergency. Other hotels and even the airline worked with us but Sonesta did not. This was despite the fact that we cancelled more than a week in advance and the room was available so that they could book the room again. Sonesta did not help us and kept every penny. The corporate customer service is heartless. Be warned and beware of this. We will never book at a Sonesta property again.
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Date of stay: October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Very expensive hotel with dated rooms, drinks and food overpriced. Over 30 dollars for a simple breakfast. And then there is work in progress, hammering and drilling at 6am, yes, 6 am, in a hotel. Can you believe it?
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Date of stay: October 2023Trip type: Travelled solo
Value
Location
Service
Room Tip: Naar the airport , far away from everything.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
For our 10th anniversary my husband and I decided to visit LA for a Rams game this season. We stayed at this hotel just for one night before flying to Hawaii. The location is perfect, you can walk to the city bus terminal then connect to anywhere in LA very convenient. There’s fast food spots around that you can walk to restaurants inside the hotel can be pricey sometimes. The sushi is something to wait for, they open at 4 PM each day. Just delicious. If you’re flying out, they have parking as well self or valet even if you don’t stay at the hotel, no reservations needed $26 for self parking vs valet $33 per day NO IN&OUT!! They usually have three shuttle drivers running every 20 minutes apart from each other running 24 hours a day. Just don’t expect too much from the shuttle drivers. Which reminds me, you can’t use their luggage carts when you’re checking in, but they do have a “Bellman” that can assist you. We were frustrated because getting off the shuttle w luggage and kids is not the easiest thing to do. You would think that the Bellman that is looking straight at us to our face would even offered to point to the direction of the front desk. NOPE!!! On a Friday morning 9am, but just decided to continue his conversation with his buddy next week. That’s not what I call. Hospitality, Eric! smh …other than that and the rooms being outdated, I would definitely recommend this hotel to anyone. Before I forget, special thanks to the managers that saved this stay for us. Alex (FD). Jose Vargas & Jona(valet) thank you for helping my dad w his truck. You guys went beyond expectations!…
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Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PRICE RANGE
$136 - $179 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza los angeles, los angeles crowne plaza, crowne plaza lax
FORMERLY KNOWN AS
Crowne Plaza Los Angeles International Airport
LOCATION
United StatesCaliforniaLos AngelesWestside
NUMBER OF ROOMS
613
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Claim Your ListingSONESTA LOS ANGELES AIRPORT LAX - Hotel Reviews, Photos, Rate Comparison - Tripadvisor
Frequently Asked Questions about Sonesta Los Angeles Airport LAX
Which popular attractions are close to Sonesta Los Angeles Airport LAX?
Nearby attractions include Sam First (0.4 km), Los Angeles International Airport (1.1 km), and Petgiftsforyou (0.6 km).
What are some of the property amenities at Sonesta Los Angeles Airport LAX?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at Sonesta Los Angeles Airport LAX?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sonesta Los Angeles Airport LAX?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Sonesta Los Angeles Airport LAX?
Conveniently located restaurants include Aliki's Greek Taverna, In-N-Out Burger, and JW Steakhouse.
Are there opportunities to exercise at Sonesta Los Angeles Airport LAX?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Sonesta Los Angeles Airport LAX have an airport shuttle?
Yes, Sonesta Los Angeles Airport LAX offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Sonesta Los Angeles Airport LAX have airport transportation?
Yes, Sonesta Los Angeles Airport LAX offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sonesta Los Angeles Airport LAX?
Yes, dry cleaning and laundry service are offered to guests.
Does Sonesta Los Angeles Airport LAX offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sonesta Los Angeles Airport LAX?
The staff speaks multiple languages, including English and Spanish.