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All reviewsmall across the streetpf changsindoor and outdoor poolsm clubfront deskthe concierge loungethe san fernando valleyrestaurants and shoppingparking garagebusiness hotelself parklobby barper daybusiness tripthe room was nicela areahousekeeping staff
On February 8-10 My wife and I stayed at this hotel. Upon check in I let the desk know my wife had a service dog. I was then told she could not be in the lounge, restaurant, pool area , or the M club. I...More
Response from Manager_WCMarriott, Manager at Warner Center Marriott Woodland HillsResponded 2 days ago
Thank you for taking the time to provide feedback.
I do apologize for the poor experience you encountered and I assure you this was a miscommunication which we have now corrected.
Director of Operations
We've stayed at this hotel many times over the years and the staff is consistently pleasant and helpful. The rooms are very nice and clean. As a platinum member we have their buffet breakfast included, and it is a very nice buffet with an omelet...More
As a Platinum member I've stayed in a lot of Marriott properties. This one was a step up from many.
Check-in was smooth and professional, with a warm greeting, and a helpful explanation of the new approach to the concierge lounge.
Good clean room that...More
The hotel is nicely appointed, with a comfortable room. However, there was quite a bit of noise. It didn't feel like the window glass was thick, and the walls seemed thin. Even on the 8th floor the street noise was load, and the heavy doors...More
I was with a handicapped person. All handicapped rooms are shoved in the back corner, with one bed and barely enough room to turn around. The twin bed rooms are not big enough for a wheelchair. The room we finally got was a room with...More
Thank CONSTANCE B
Response from Manager_WCMarriott, Manager at Warner Center Marriott Woodland HillsResponded 3 weeks ago
Thank you for taking the time to provide us feedback. I do apologize your stay was less than perfect. We do pride our self on offering amazing service with a quality product and we fell short of that during your visit. We do offer...More
I would recommend staying at one of the Universal Hollywood hotels if you are going to go to Universal Studios, because driving in LA is brutal, especially after walking around an amusement park all day. I would place... More
I would recommend staying at one of the Universal Hollywood hotels if you are going to go to Universal Studios, because driving in LA is brutal, especially after walking around an amusement park all day. I would place driving in LA directly under waterboarding and that traffic can be at midnight, too. From the Warner Marriott, you're looking at an hour easy and sometimes more. That beach is about a half an hour, but it's not too bad in terms of traffic.