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Airtel Plaza Hotel

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502 Reviews from our TripAdvisor Community

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There are newer reviews for Airtel Plaza Hotel
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Showing 476: English reviews
Martinez, California
Reviewed 25 March 2014

Third time staying with the Airtel and although we are usually satisfied with our stay, we may be looking for another hotel the next time we are in the area. The hotel itself is in good shape and the rooms are being updated and always very spacious. If you are not located near the back of the hotel, you do...

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Helpful?
1Thank ajtrincado
Sean_Olivier, Manager at Airtel Plaza Hotel, responded to this review

Dear ajtrincado, I understand that you have many hotels to choose from when coming to Los Angeles, thank you for choosing the Airtel Plaza Hotel. I was delighted to hear that your overall stay was quite enjoyable. I am sorry that the parking fee is not an amenity that you wish to pay for. It should be noted that street...

Houston, Texas
Reviewed 23 March 2014

Stayed one night for medical treatment. Staffs are super friendly and very helpful. As I was on wheelchair, they provided all the help I need and were very caring. Then the Landings restaurant serves good food too, at a reasonable price. I will recommend this place.

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Helpful?
Thank KF2331
Sean_Olivier, Manager at Airtel Plaza Hotel, responded to this review

Dear KF2331, Thank you for staying with us, and for taking the time to share your wonderful experience. It was great to hear that the staff were very friendly and caring, and that you enjoyed your Landings Restaurant experience. Thank you again for being a valued guest, we are looking forward to welcoming you back soon.

Gilroy, California
Reviewed 20 March 2014 via mobile

We stayed at the hotel for a weekend with pre-teens in February. It is a remarkably comfortable place to stay. Not at all flashy, but wonderful service and very welcoming of children. The property is in a quiet neighborhood and the hotell is small enough never to feel busy. Even when an event is going on. The most amazing hotel...

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Helpful?
1Thank miguel143
Sean_Olivier, Manager at Airtel Plaza Hotel, responded to this review

Dear Miguel143, Thank you for taking the time to share your most recent experience with us, and for choosing the Airtel Plaza Hotel. I am pleased to hear that we provided wonderful service, particularly Gary and Gerry. They will be very happy to hear how satisfied you were during your stay. We are looking forward to welcoming you back very...

Los Angeles, California
Reviewed 18 March 2014

We were in the area for a wedding, having driven in from out of town. Gary & Adrian were wonderful! They helped us check in a little early so we could change from our travel clothes to wedding attire. They were polite, giving us directions and such. We needed a handicap room so they put us all on the same...

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Helpful?
1Thank Goodday3
Sean_Olivier, Manager at Airtel Plaza Hotel, responded to this review

Dear Sylvia B. Thank you for staying with us on your most recent visit to Van Nuys, and for taking the time to share your experience. I am very glad that Gary and Adrian surpassed your expectations with respect to the level of service that was provided. Unfortunately you had a negative interaction with one of our employees. I apologize...

Phoenix, Arizona
Reviewed 13 March 2014

I was really disappointed in my Airtel stay in March 2014. I had been to the hotel several times before and always thought it was fine. My last visit was about a year ago and things have really gone downhill. The foyer and reservation agents were fine, and the lounge too, but the room (Tower 153) was really fair to...

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Helpful?
2Thank James K
Sean_Olivier, Manager at Airtel Plaza Hotel, responded to this review

Dear Jim K. Thank you for staying with us on your most recent visit to Van Nuys and taking the time to share your experience with us. I sincerely apologize for the condition of your room as it relates to the carpet, bed, and hot water issue. I can assure you that this is not indicative of the quality of...

Santa Clara, California
Reviewed 6 March 2014

My sister (who's very picky about customer service) chose AirTel as the hotel of choice for her wedding guests. I came in from out of town and stayed for a weekend, along with about 40 others who were attending the wedding. Brian, the director of guest relations, was fantastic. I found the majority of their hotel staff to be incredibly...

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Helpful?
1Thank Steve M
Sean_Olivier, Manager at Airtel Plaza Hotel, responded to this review

Dear Steve M, Thank you for choosing the Airtel Plaza Hotel on your most recent visit to Van Nuys, and for taking the time to share your experience. We are absolutely delighted that Brian exceeded your expectations. Additionally, we are extremely happy that all of the wedding guests in your party had an enjoyable experience. We are looking forward to...

Juneau, AK
Reviewed 27 February 2014

I really enjoyed staying here. The staff is excellent. Gary Montinola at the front desk is really awesome. The rooms are very comfortable. The pool is roomy. Nice hot tub. It is a very relaxing place to stay at. The shuttle drivers are very accommodating.

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Helpful?
Thank Carolyn S
Sean_Olivier, Manager at Airtel Plaza Hotel, responded to this review

Dear Carolyn S. Thank you for choosing our hotel on your most recent visit to Van Nuys, and taking the time to tell us about your stay. Gary will be so pleased to hear that he exceeded your expectations. We are very glad that you enjoyed our pool and hot tub facilities as well. We are looking forward to seeing...

Seattle, Washington
Reviewed 27 February 2014

I stayed for two nights at the Airtel Plaza Hotel while attending a conference in the hotel. I could not have been more pleased with my entire experience! The staff were all very friendly and helpful, and the front desk staff in particular went above and beyond with every service provided. When I asked if they had a place I...

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Helpful?
Thank DJess_11
Sean_Olivier, Manager at Airtel Plaza Hotel, responded to this review

Dear DJess_11 Thank you for choosing the Airtel Plaza for your accommodations on your most recent visit to Van Nuys, and for taking the time to tell us about your wonderful experience. We pride ourselves on the friendliness of all of our staff members. We are glad that your room exceeded your expectations and that you also enjoyed Landings Restaurant....

Mookie2000
Reviewed 24 February 2014

I was pleasantly surprised at the cleanliness of the hotel and friendliness of the staff which made the stay to be quiet nice. It was definitely worth the price they charge for a nightly stay. Normally i stay at a larger hotel chains but the convention i was going to booked at this hotel and wasn't too sure about what...

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Helpful?
Thank Mookie2000
Sean_Olivier, Manager at Airtel Plaza Hotel, responded to this review

Dear Mookie2000, Thank you for staying with us, and for taking the time to share the details of your most recent experience. I am very glad to hear that the staff and cleanliness of the rooms were remarkable. I was sorry to hear that the first room did not meet your expectations. Feel free to reach out to me via...

Santa Barbara, California
Reviewed 15 February 2014

Whenever I have long training sessions with the US Census Bureau in Van Nuys, we are booked here. I love it. Great friendly customer service begins the moment I walk up to check in till I check out. Spacious rooms with all the amenities and anything you would ever need, free hi speed internet, plus microwave ovens and small refrigerators...

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Helpful?
Thank Camille G
Sean_Olivier, Manager at Airtel Plaza Hotel, responded to this review

Dear Camille G., Thank you for taking the time to share your most recent experience with us. We were absolutely delighted to hear that we exceeded your expectations with the level of customer service provided. It sounds like you really enjoyed the wide array of amenities we offer, from an in room microwave upon request, to our beautiful outdoor courtyard...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
From the modern, hangar-inspired architecture to the 24-foot Pan Am 747 suspended in the lobby, everything about the Airtel Plaza Hotel feels fresh and exciting, perfectly capturing the "in the moment" spirit of visiting someplace new. Access is everything in Los Angeles, conveniently located next to Van Nuys Airport, there's only one hotel -the Airtel Plaza Hotel. ... more   less 

Additional Information about Airtel Plaza Hotel

Address: 7277 Valjean Ave, Van Nuys, Los Angeles, CA 91406-3425
Region: United States > California > Los Angeles
Price Range: ₹ 8,416 - ₹ 13,556 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Airtel Plaza Hotel 3*
Number of rooms: 267
Reservation Options:
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Also Known As:
Airtel Plaza Hotel Los Angeles
Airtel Plaza Los Angeles
Airtel Hotel Van Nuys
Airtel Los Angeles
Hotel Style:
#48 Business Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from Airtel Plaza Hotel staff and other travellers.
6 questions
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Questions? Get answers from Airtel Plaza Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nothing to add I would never stay here again”
Bill_Devine92563, 26 Jan 2017 | Read review
“Look for their preferred rooms.”
rickrichards0n, 25 Nov 2016 | Read review
“No robes in the room so if you are dependent on that as i am.. Heads up!”
  • Cab yoo believe this was ruin service?!?
angelasL1516DF, 6 Nov 2016 | Read review
“room 358 was very quiet, third floor look out onto the spa & more hotel rooms, You can just see the airport runway a bit”
nissan1515, 19 Oct 2016 | Read review
“I prefer the tower building”
Megansmith112, 13 Oct 2016 | Read review
5 of 5