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Crowne Plaza Los Angeles Harbor Hotel

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507 Reviews from our TripAdvisor Community

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Showing 465: English reviews
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Vernon, Canada
Reviewed 1 week ago

Very nice but older hotel. We booked the Crowne plaza because of the location close to the cruise terminal. Upon arriving we were greeted by a wonderful staff who made us feel quite welcome. The rooms were nice and clean and the beds very comfortable. There was a small but minor detail that the bathroom door would stick and would...

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Helpful?
Thank Martin V
Valley Township
Reviewed 2 weeks ago via mobile

We are here for a pre-night before a cruise. I've started writing this 10 minutes after we checked in and I'll finish tomorrow when we check out. First, there appears to be a light bulb shortage here. Bulbs out in the entryway and bathroom. The only light by the bathroom mirror is an articulated lighted magnifier - which does not...

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1Thank I2750VMkens
IHGService, Guest Relations Manager at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Hello I2750VMkens! Thank you for your feedback regarding your stay at Crowne Plaza Los Angeles Harbor Hotel, CA. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding the lighting, air conditioning and the shuttle service. We will address these concerns.We take all reviews positive and...

Vancouver, Canada
Reviewed 3 weeks ago

We stayed here one night pre cruise. If you are lucky enough to get a harbour view room you can watch your ship come in, it is that close to the port. The room was spacious, clean, comfortable and modern. We would definitely stay here again.

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Thank bigenna
Reviewed 3 weeks ago via mobile

I rate it poor due to value. The hotel is just not up to today's standards and charges 150 a night. The room was ok and the bath just backwards, can't find the light switch, its behind the door, couldn't stand at the bath vanity because the commode is right in front of it. Just a remade mess, it needs...

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Helpful?
Thank Jim S
IHGService, Guest Relations Manager at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Dear Jim S, Thank you for your candid review and for staying with us. We appreciate all feedback, both positive and constructive. I apologize for the inconsistencies, particularly with the the bath in the room you received, during your stay.Thank you for bringing your observations to our attention so we can continue to work on areas where we may have...

Edmonton
Reviewed 3 weeks ago via mobile

We were pleasantly surprised to get an upgrade from King bed room to an executive suite. The location is ideal for a pre cruise stay since the cruise port is only 10 minutes away. The hotel charges $10 each for the shuttle. The restaurants are within walking distance is the Green Onion (dinner) and the Think Cafe (breakfast) which we...

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Thank biggarbob
Dallas, Texas
Reviewed 3 weeks ago via mobile

This is a great hotel to stay at before a cruise. I would recommend that you request an end/corner room facing the harbor on the highest floor possible. There are only 10 floors in the hotel & the rooms that face the harbor end with 33 or 34 (ie 1033, 1034, 933, 934 etc. If you get to LAX a...

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Thank K D
appleton, WI
Reviewed 3 weeks ago

First the good. The beds are very comfortable, and I'm a total bed snob. I'd rank them in the top 10% of hotel beds. We had a king. The pillows were good too. The view was great. It rained terribly while we were there. We were on the top floor, and the ceiling started leaking. I reported it, and were...

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Thank noni2lily
Perth, Australia
Reviewed 4 weeks ago

Booked in for a couple of nights prior to cruise departure. Room was comfortable enough and quite spacious. Lifts were an issue - only 2 working and very slow and when everyone trying to check out at same time was a big problem. Restaurant service definitely average never seem to be enough staff on and takes for ages to receive...

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Helpful?
Thank leebee19622016
IHGService, Guest Relations Manager at Crowne Plaza Los Angeles Harbor Hotel, responded to this review

Hello leebee19622016! Thank you for your feedback regarding your stay at Crowne Plaza Los Angeles Harbor Hotel. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the room. However, we’re sorry we fell below your expectation regarding the elevator and the shuttle service. We will address these...

Istanbul, Turkey
Reviewed 4 weeks ago

worst service, very slow check in, they do not give solutions but just apologies and just at the beginning, no complain forms,, dirty, bad smelling room, aircon not working, no solutions, never again.

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Thank matiassatiam
Universe1
Reviewed 4 weeks ago via mobile

I stayed here with my partner but not through choice. I normally avoid IHG hotels for the very reasons I discovered again at this hotel. The hotel is tired, dated, unclean, and uncomfortable. The only saving grace and for what I have awarded the 1 star for, is the reception staff. They were friendly, extremely accommodating and went the extra...

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Thank Universe1

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Welcome to The Gem of San Pedro! In this Los Angeles seaport town, you can enjoy cultural attractions, thriving businesses and a great coastal climate year-round. Recently renovated in cool hues with pops of color, our property is the place to stay! At the Crowne Plaza(R) Los Angeles Harbor hotel you are near the Port of Los Angeles, USS IOWA Battleship and Long Beach Convention Center. With almost 17,000 sq. ft. of flexible meeting space, our hotel is a great location for business and social events. We also have a Business Center, dedicated Crowne Meetings Director and Daily Meeting Debriefs, making us "The Place to Meet." Our hotel is within minutes of the Aquarium of the Pacific, Long Beach Convention Center, Terrace Theater, cruise and ferry terminals, historic Fort MacArthur and the HMS Queen Mary. You can play a round of golf at the nearby Trump National Golf Club or hop a ferry to Catalina Island for the day or weekend visit to Crafted at POLA. For a relaxing evening, spend time at the San Pedro Gateway, watch the dancing waters and light show of the Fanfare Fountain. Masters of the art of hospitality, our friendly staff will make sure your stay is excellent. You can start your day with a Guaranteed Wake-Up Call and enjoy our outdoor pool with peak-a-boo views of the harbor, fitness center and Blu Restaurant and Lounge. Make your reservations today! ... more   less 

Additional Information about Crowne Plaza Los Angeles Harbor Hotel

Address: 601 S. Palos Verdes Street, San Pedro, Los Angeles, CA 90731
Region: United States > California > Los Angeles > Harbor
Price Range: ₹ 8,825 - ₹ 14,708 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Los Angeles Harbor Hotel 3.5*
Number of rooms: 244
Reservation Options:
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Also Known As:
Crowne Plaza Los Angeles
Los Angeles Crowne Plaza
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Los Angeles Harbor Hotel staff and other travellers.
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Questions? Get answers from Crowne Plaza Los Angeles Harbor Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask to face east for a view of the water”
 of 5 bubbles noni2lily, 1 Feb 2017 | Read review
“think the rooms seem to be pretty much the same”
 of 5 bubbles leebee19622016, 27 Jan 2017 | Read review
“Find another hotel”
 of 5 bubbles iaint639, 27 Dec 2016 | Read review
“Ask for a room with a view of the harbor.”
 of 5 bubbles TwinoneArizona, 23 Dec 2016 | Read review
“The Executive suites are roomy and are , in my experience, corner rooms.”
 of 5 bubbles PatA207, 28 Nov 2016 | Read review
5 of 5