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All reviewsmarina viewdouble treelong beachwarm cookiescruise terminalcabrillo beachpre cruisefree shuttlepool and hot tubbreakfast buffetshuttle servicehotel shuttlestayed one nightweddingbellmancalifornialax
This is a great hotel to stay before leaving for cruise. Check in was easy and we were asked right away if we were going on a cruise. We immediately signed up for the complimentary shuttle to the pier.
Located on the marina we took...More
Stayed one night at this hotel with my wife prior to a cruise. They allowed us to check in early base upon our early flight from the east coast. What a great place! Shuttle service provided to local attractions, shopping and the Pier. Very friendly,...More
1 Thank Karey K K
Response from Peter S, Assistant General Manager at DoubleTree by Hilton Hotel San PedroResponded 7 February 2018
Wow! Thank you so much for the wonderful review! We appreciate you sharing your full experience and appreciate the kind words regarding our team. We are thankful to have such a caring and service oriented staff and will be sure to share these comments with...More
We reserved and paid for four nights. We mistakenly thought we had reserved only three nights. When we tried to check in, our room had been resold. No offer of finding us another hotel. No apologies. Just a total lack of sympathy for our plight....More
Response from Peter S, Assistant General Manager at DoubleTree by Hilton Hotel San PedroResponded yesterday
Thank you for sharing your honest feedback with us. I sincerely apologize that we did not show more empathy to your unfortunate situation when it actually occurred. I have spoken to your husband and come to a resolution. He has my contact info and will...More
We have stayed at this facility several times and it is always a pleasant ex[experience. The front desk staff is very pleasant and helpful as is the dining room staff. The location is excellent and I would recommend it to all those that need to...More
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The staff at this hotel was superb. The hotel is lovely, the location is great for pre- cruise stays. The check in desk was very helpful, and the breakfast staff, especially the hostess was really unbelievable under a great deal of pressure from a very...More
Hello! We can certainly accommodate you with a room close to our elevator or lobby on the 1st floor if you give us a call after making your reservation. You can also message us on facebook with your requests. We do have... More
Hello! We can certainly accommodate you with a room close to our elevator or lobby on the 1st floor if you give us a call after making your reservation. You can also message us on facebook with your requests. We do have fridges available upon request as well. We look forward to hearing back from you. Thank you!