Daniel was great!!! Extremely helpful. We did our gender reveal and he went above and beyond to help. I would for sure recommend him to everyone. Thank you for being a great host and thank you for helping!!
My family have been Hilton Honors members forever, and Diamond members for several years. We also recently joined Hilton Grand Vacations. As frequent travels we almost exclusively visit Hilton properties, we are almost always treated well but never "special" for how dedicated we are to Hilton. That all changed this visit, the minute we got there the man at the front desk upgraded our room to a view of Universal (free of charge) he then gave us free upgraded Wifi. It felt nice to be recognized for being Diamond members. We felt this from all staff members who helped us. The property is beautiful and incredibly well taken care of. It couldn't be closer to Universal if you tried! Highly highly recommend!
The service was amazing! We enjoyed the food and drinks at the cabana. Marine and Nicolas were great and my family enjoyed their time by the pool! We look forward to coming here again. Thank you to the staff!
We stayed here on the first night of my USA batchelor party. The check-in was quick and welcoming with a great agent. The whole hotel is spotlessly clean and in a great location, they do an amazing breakfast buffet as well and the heated outdoor jacuzzi is lovely. Highly recommended.
Jerome, thank you so much for the amazing service. Jerome helped us with an early check in, got us in a great room overlooking the park and was just a generally nice guy to work with. Thanks again Jerome!
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