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Hilton Los Angeles/Universal City

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Rooms
30 Dec31 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Gold level
Enjoy AAA Four Diamond facility with over six acres of landscape in the Hollywood Hills and stunning views of glittering Los Angeles. The hotel provides a sophisticated experience combined with a superior level of service. A welcomed respite, each spacious guest room and suite is flavored with class and comfort, showcasing valued amenities for the well-traveled guest. Continually working toward greater sustainability, the property was also recently awarded the Gold level certified by Green Seal for environmental lodging, The Hilton Los Angeles/Universal City hotel is located steps from Universal Studios Hollywood and CityWalk Los Angeles.
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Property amenities
Pool
Restaurant
Business Centre with Internet Access
Room Service
Fitness Centre with Gym / Workout Room
Paid Wifi
Paid Internet
Wheelchair Access
Public Wifi
Dry Cleaning
Meeting Rooms
Hot Tub
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Heated pool
Outdoor pool
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Refrigerator in room
Good to know
HOTEL STYLE
Park View
Safe
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Double Points, Every Stay
Hotel deals
Location
Full view
100Great for walkers
Grade: 100 out of 100
124Restaurantswithin 0.5 km
62Attractionswithin 0.5 km
Reviews & more
4,459Reviews
1,915Photos
155Q+A
100Room tips
Traveller rating
  • 1,859
  • 1,519
  • 668
  • 241
  • 175
Time of year
Traveller type
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  • English
Show reviews that mention
A standout was Roxanne at the front desk. She took excellent care of our family. We asked to change rooms shortly after check-in due to a guest next door and their small dog. Roxanne was able to get us a new room, same view, and also provide additional bedding and blankets for th
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Review collected in partnership with Hilton Hotels & Resorts
Walking distance to Universal studios. Great stay!! beautiful view, great hot breakfast, check in staff was very friendly. Also staff at the Cafe Sierra.. I would definitely return to this hotel but not in the month of December or holiday season. Parking was horrible due to compa
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I've been dining in the Universal City Hilton Cafe Sierra for quite sometimes, especially on special occasions like Mother's Day and Father's Day. Their food is superb, incomparable to any dining restaurant of buffet places. This is the reason why I told my husband that Universal
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Response from HiltonUniversal, Manager at Hilton Los Angeles/Universal City
Responded yesterday
Dear Marilyn, Thank you for taking the time in leaving us a review on your experience with us at Hilton Universal. I am very glad to see you had a great time at our property and that Elbe and the rest of the team was there for any and every need that you requested and for us exceeding your expectations! We look forward to your return in the not so distant future. Best regards, Angie M., Marketing Manager
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Every single Hilton team member from Engineering & Maintenance, Housekeeping, Security, to the more obvious Front Desk and Restaurant/Bar staff greeted me ALL day & night. Not one person missed to acknowledge me with not just a smile but with a full greeting! I work at Trader Joe
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Response from HiltonUniversal, Manager at Hilton Los Angeles/Universal City
Responded yesterday
Dear Vino, Thank you for taking the time aside to write a review regarding your recent stay here at Hilton Universal  in such glowing terms. All of the Hilton Universal team are happy to read that we exceeded your expectations with the hotel and the service received. It’s our top priority to go above and beyond for our guests and we’re glad that our team could be so helpful and attentive. We look forward to having you back to our property in the near future! Angie M., Marketing Manager
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I didn't care for the attitude of the woman who checked me in. I described to her that I would like to stay only 2 nights instead of 3 since I wanted to volunteer for disaster relief efforts in the Camp Fire animal shelter in Oroville, CA for the rescued pets from Paradise, CA.
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Review collected in partnership with Hilton Hotels & Resorts
Response from HiltonUniversal, Manager at Hilton Los Angeles/Universal City
Responded yesterday
Dear Guest, Thank you for taking the time in leaving us a review regarding your experience on your stay. I apologize you had issues with our team member., that is definitely not what we want our guests to experience. We would like to look into this reservation and stay further so we can make it right for you. Please contact me at your earliest convenience. Best regards, Angie M., Marketing Manager amelchiade@hiltonuniversal.com
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Photo provided by managementHilton Los Angeles/Universal City
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Another view from room 1565
Professional photo exclusively commissioned by TripAdvisorHilton Los Angeles/Universal City
The Standard Two Queen at the Hilton Los Angeles/Universal City
Previous
Best email to get someone on at the hotel? (Rather than calling) regarding a reservation Thanks!
Hello! You can email reservation.huc @ hiltonuniversal . com
0 votes
Hi, when going to make the booking it says "You'll be asked to pay the following charges at the property: Deposit: USD 150.00 per stay We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book. Has anyone else encounter this? is it the refundable credit card deposit or an additional charge not included in the final price? Any help would be great. Thanks
Hello Amber, The security deposit is for incidentals. You will get your money back the day of departure and will reflect on your bank statement depending on what bank you have.
1 vote
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Do you feel it is safe for 3 woman to walk late at night from Universal to the hotel?
Probably, but the shuttle from city walk to the hotels runs until quite late, if I remember it was 9pm weekdays and midnight weekends.
2 votes
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Hello. I was reading reviews about a fee for early check-in. I am planning a trip where I am to arrive early in the morning. Can someone request an early check-in or it is possible to leave luggage at the hotel while I continue my plans for the day?
Hi Jennifer, Yes you may request an early check-in if available. You will be able to leave your luggage with the hotel while you continue your plans for the day, definitely.
1 vote
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Do you have an airport shuttle that goes to lax?
I used Super Shuttle from LAX to the hotel, and back to LAX at the end of the trip, the drivers were very friendly and it wasn't that expensive. I would definitely recommend.
0 votes
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Previous
"Corner rm on the 14th was lovely. Long windows down one side and about 2ft on the other. TV was far from bed."
"Corner rooms had more room in the bathroom, but a silly arrangement for watching TV. Not worth the price or bathroom space."
"Pool view, higher floor. Corner suite was massive"
"Choose a high room. Not lower."
"We stayed in room 1052 and it was a lovely spacious room with a view over the pool"
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PRICE RANGE
US$ 230 - US$ 385 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton los angeles / universal city hotel los angeleshilton universal cityuniversal hiltonlos angeles hilton
LOCATION
United StatesCaliforniaLos AngelesCentral L.A
NUMBER OF ROOMS
495
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