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About
#29 of 419 hotels in Los Angeles
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Gold level
Experience this AAA 4 Diamond hotel, situated just a block away from the entrance to Universal Studios and minutes from Hollywood. The Hilton Los Angeles/Universal City hotel is perfect for travelers looking to explore some of Los Angeles' greatest attractions. All guest rooms and suites feature attractive decor and have high-speed internet access.
Keep up-to-date with work at any time in the 24-hour business center. Have a Hollywood wedding in the 16,000 sq. ft. Sierra Ballroom, or hold conferences and meetings in the hotel's 32,000 sq. ft. of function space. Enjoy local cuisine in the Café Sierra hotel restaurant, which offers California, Continental and Chinese cuisine in a modern, brightly lit setting.
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Property amenities
Electric vehicle charging station
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Taxi service
Business Centre with Internet Access
Valet parking
Paid private parking on-site
Paid wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Kids' meals
Vending machine
Poolside bar
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Room service
Safe
Iron
Refrigerator
Flatscreen TV
On-demand films
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Family
Languages Spoken
English, French, Spanish, Chinese and 2 more
Location
100Great for walkers
Grade: 100 out of 100
52Restaurantswithin 0.5 km
45Attractionswithin 0.5 km
555 Universal Hollywood Drive, Los Angeles, CA 91608-1001
Getting there
Universal City/Studio CityLos Angeles Metro Rail7 min
Nearby restaurants
Bubba Gump Shrimp Co.
1,301 reviews6 minAmerican
Good Neighbor
160 reviews5 minAmerican
Lard Lad Donuts
160 reviews6 minAmerican
Three Broomsticks
253 reviews6 minAmerican
See all nearby restaurantsNearby attractions
Universal Studios Hollywood
37,364 reviews7 minAmusement & Theme Parks
The Wizarding World of Harry Potter
1,581 reviews6 minPoints of Interest & Landmarks
Universal CityWalk Hollywood
1,846 reviews6 minShopping Malls
Jurassic Park The Ride
46 reviews6 minRides & Activities
See all nearby attractions5711Reviews219Q+A100Room tips
Reviews
Traveller rating
- 2,684
- 1,740
- 769
- 284
- 234
Time of year
Traveller type
Language
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Popular mentions
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Most Recent
Jerome was awesome! He was very professional, friendly and nice. He helped us check in and helped us get a room on the same floor with our friends from out of state. Definitely coming back on the future!
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favourite
Our first visit to this hotel turned out to be better than we expected. This was mainly due to the kindness of the staff. Big shoutout to Roberto at the pool bar for ordering our food and making us comfortable in a cabana. He really went the extra mile. There was also a wonderful gentleman who stayed with our bags while we checked in and then brought them up to our rooms. He was so welcoming and helpful. I wish we could remember his name (Julio?). We loved the fact that we were guaranteed connecting rooms. The shuttle to the park was convenient and came approximately every fifteen minutes.
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Date of stay: July 2022
Rooms
Service
Sleep Quality
Room Tip: rooms 1973 and 1972 were nice because we could see the park.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Hilton Universal, Sales at Hilton Los Angeles / Universal City
Responded 3 Aug 2022
Thank you for taking a moment to rate your experience. We look forward to welcoming you back to Hilton Universal in the future when you visit the Hollywood and/or Universal City area!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful hotel right next to Universal Studio! Great service and the shuttle to universal was very convenient. Me and my family have been coming there often. The front desk worker Anthony, provided good service while we were checking in. He was very friendly, polite, caring, energetic, resourceful, and always smiling. We loved the service we received at the hotel. We will definitely be coming back soon!
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Me and my wife were very tired when we showed up at the hotel. Jerome at the front desk, made it all the better for us. He was very lively boosted our spirits, and got us through the rest of the day. and our visit here was very very pleasant.
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Veronica Silva made my son’s birthday trip!!! I asked for something to be done in our room for our son and she went above and BEYOND! Even after a full day at universal he was blown away! We are so ecstatic we chose the Hilton for our stay. He shouted “thank you housekeeping” when he saw what they did.
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
All of the staff were extremely friendly and accommodating! Great location and ambiance!! The pool area was relaxing. The outside lounge/ restaurant is very inviting. It is a short walk to Universal, or they have a shuttle that comes right to the door.
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Date of stay: September 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Anthony was extremely accommodating during our stay and made our special night fantastic! Was upgraded into a room with a beautiful view of the city. Great customer service skills and truly amazing GSA. Give him a raise!!!!!
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Let’s start with the hotel so nice and clean personal very friendly. Valet is quick too. The rooms are comfy the beds are super comfortable and pillows! Super clean to very nice views. Breakfast and dinner great drinks
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Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Excellent service from cristina front desk hilton honors . She was very understanding and allow us to checkin early with our children. She was very informative and just very nice. Will recommend her for her professionalism.
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We have stayed at this Hilton on two occasions. On the first occasion, we were faced with an unfortunate situation that was mostly outside of the hotel's control. The hotel responded to the situation quickly and professionally, and made every effort to make up for what happened. We were inclined to return on our next trip to Universal Studios, as we felt they handled themselves well in difficult circumstances. On our return trip, the hotel REALLY took care of us, and made every effort imaginable to make our stay a special one. We had a fabulous time, and will be returning in the future. Thank you Kevin Finister and team for everything you did.
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Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Great access to Universal. If you are able to walk, don't bother with the shuttle. It's a short...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PRICE RANGE
$260 - $435 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton los angeles / universal city hotel los angeles, hilton universal city, universal hilton, los angeles hilton
LOCATION
United StatesCaliforniaLos AngelesUniversal City Area / Central L.A
NUMBER OF ROOMS
495
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Frequently Asked Questions about Hilton Los Angeles / Universal City
Which popular attractions are close to Hilton Los Angeles / Universal City?
Nearby attractions include The Wizarding World of Harry Potter (0.4 km), Universal CityWalk Hollywood (0.5 km), and Jurassic Park The Ride (0.4 km).
What are some of the property amenities at Hilton Los Angeles / Universal City?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Los Angeles / Universal City?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Los Angeles / Universal City?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hilton Los Angeles / Universal City?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Hilton Los Angeles / Universal City?
Conveniently located restaurants include Bubba Gump Shrimp Co., Lard Lad Donuts, and Good Neighbor.
Are there opportunities to exercise at Hilton Los Angeles / Universal City?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Hilton Los Angeles / Universal City?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Los Angeles / Universal City offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Los Angeles / Universal City?
The staff speaks multiple languages, including English, Spanish, French, German, Chinese, and Filipino.
Are there any historical sites close to Hilton Los Angeles / Universal City?
Many travellers enjoy visiting Greystone Mansion and Park (6.2 km), TCL Chinese Theatres (4.1 km), and Hollyhock House (7.1 km).