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We stayed from Feb 18- Feb 22nd at the Marriott in LAX. We were provided with exceptional service from the manager Mr. Herson Duarte. It is employees such as Mr. Duarte that makes my family and I a loyal customer to the Marriott hotels. He...More
I'm a loyal Mariott consumer but this hotel doesn't not represent the standards I expect from Marriott
Poor costumer service. Lack of friendliness and attention.
While checking in we asked the front desk person where to find spa services, her response " I have no...More
1 Thank Sophia H
Response from derek j, Front Office Manager at Los Angeles Airport MarriottResponded 1 week ago
Thank you Sophia H, for your review of our hotel during your recent stay with us. Our sincerest apologies for the frustrating experience you had during your stay. Did you receive the communication from our Resident Manager in regards to your experience, please let us...More
Excellent one night stays...one on way from JFK - HNL and one on way back.
great price, clean nice room, excellent staff...convenient hotel shuttle.
Took über to Manhattan beach for dinner one night....very nice.
This will alway be our go to hotel in LAX airport.
LA is hard place to choose "the right" hotel. But we chose to stay by the airport as it seemed to be the most reasonably priced in the area. We were in town for a family reunions for a few days and wanted our stay...More
The Marriott was nice but we found ourselves wondering if we were at the airport or in Vegas. There is a whole gotta be cool vibe going on.
It was quiet, the bathroom amenities were good.
The staff at checkout was rude when I asked...More
Marriott LAX has a free shuttle bus from airport to hotel. You catch it in the lower level where you get your luggage. Actually you go right out the door after getting your luggage and it’s across that small street.