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All reviewsthe concierge loungemanhattan beachshuttle servicelong flightfree shuttlerental caran early morning flightself parkingsanta monicastayed one nightlobby areafitness centerstarbuckslaxlatitudehertzconvention
Room was fine; only there for a short overnight before heading off to Boston for a college graduation. Got off to a bad start upon arrival at shuttle pick up at airport around 9;15 pm. While lots of other hotel shuttles drove by repeatedly in...More
We stopped here for the night and for us the stay was nice with some parts better than others.
The room was comfortable but tired. It was spotless, and the beds were very comfortable.
The big let down for us was the plastic shower curtain....More
1 Thank john j
Response from Jeff H, General Manager at Los Angeles Airport MarriottResponded 2 days ago
Dear john j,
Thank you for taking the time to share your comments from your recent stay. I was happy to see you found the room comfortable, spotless, amount of USB ports excellent and your breakfast dining experience. I do apologize for the disappointment with...More
Airport shuttle was quick. Arrived at the hotel for a fast, friendly check-in. Room was large and well equipped. The bed was extremely comfortable and the pillows perfect. Bathroom very clean with a walk-in shower (no tub), my preference.
Concierge lounge was one of the...More
This hotel was very accommodating after spending 12 hours at LAX due to our Air Canada flight delay, delay, delay, and then cancellation.
Really friendly staff. Room was nice and large, clean, and comfortable. Came with coffee machine and fridge. However, for a room with...More
The overall experience for this hotel was disappointing especially for this price and stars. The airport shuttle was fast and good. When I checked in they forgot to activate the Mobile Key (a feature which allows you to use your iPhone as a key) so...More
Response from Jeff H, General Manager at Los Angeles Airport MarriottResponded 2 weeks ago
Thank you for taking the time to share your comments from your recent visit. Please allow me to apologize for the challenges you experienced with the Mobile App and the inconvenience this caused. I will be sharing this information as well as your...More