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Renaissance Los Angeles Airport Hotel

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Renaissance Los Angeles Airport Hotel
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1,639 Reviews from our TripAdvisor Community

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There are newer reviews for Renaissance Los Angeles Airport Hotel
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Showing 1,502: English reviews
Seattle, WA
Reviewed 27 May 2014

We enjoyed our stay at the LAX Renaissance hotel. We dropped off our car at Dollar rentals and walked the short distance to the hotel. In the morning we took the hotel van to the airport. Very convenient. The room was very comfortable and clean. We got help from the front desk and want to thank Yelena - who was...

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Helpful?
Thank omegaman13
Michael W, Guest Relations Manager at Renaissance Los Angeles Airport Hotel, responded to this review

Thank you for taking the time to share your review of our hotel. We take great pride in providing first-class service and I am happy to hear that our team made you feel at home during your stay! I am also pleased that you found our location clean and convenient. Thank you again for reaching out to us to share...

Singapore, Singapore
Reviewed 26 May 2014

The lobby is impressive-looking for an airport hotel, although the disco-style lighting and music may not be to everybody's tastes. The rooms are really aged, with minimum amenities. At least they have a safe, although the model must be at least 40 years old. Friendly reception staff. Airport hotels are a dump; you only stay there if you have to...

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Helpful?
Thank Lam N
Michael W, General Manager at Renaissance Los Angeles Airport Hotel, responded to this review

Thank you, I appreciate you reaching out to us and sharing your feedback. While I am happy that our staff was accommodating during your stay, I apologize that the room decor and features did not meet your expectations. I never like to hear that a guest's experience with us was less than spectacular but thank you for providing us with...

Guelph, Canada
Reviewed 25 May 2014

This is a very standard airport hotel. The lobby and common areas are nice, with decent modern-ish decor. The room was pretty basic. No issues with cleanliness, but the furniture was a little beat up. Windows were extremely dirty on the outside. Had a really decent breakfast in the restaurant. I would stay here again, but it definitely didn't wow...

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Helpful?
Thank markp30
Elaine A, General Manager at Renaissance Los Angeles Airport Hotel, responded to this review

Thank you for taking the time to offer a review of your experience at the Renaissance Los Angeles Airport Hotel! I appreciate your honest feedback, both positive and negative. Your review is a wonderful tool to help us uphold and improve the guest experience. I am pleased to know that you enjoyed your breakfast and our lobby area. I am...

San Francisco
Reviewed 23 May 2014

If you need to stay around LAX, Renaissance isn't a bad option. The rooms are a bit dated, but the beds were comfortable. Ended up paying about $150 for the night with taxes which was at the bottom end of hotel prices in similar tiers.

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Helpful?
Thank sfo2mnl
Michael W, General Manager at Renaissance Los Angeles Airport Hotel, responded to this review

I appreciate your honest review on your recent stay at the Renaissance. I'm very glad to know that you found your bed comfortable and our prices reasonable. I always enjoy receiving feedback from our guests and hope to have the opportunity to serve you again should your travels bring you back through Los Angeles!

Seattle
Reviewed 23 May 2014

As a consumer, it is during difficult or trying times with any service provider that we can observe the true character of that provider. How they choose to handle problems and issues that arise is the true indicator of their worth as an organization. My family’s recent stay at the Renaissance Los Angeles Airport was an epic failure of customer...

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Helpful?
3Thank jmonty09
Michael W, General Manager at Renaissance Los Angeles Airport Hotel, responded to this review

Dear Guest, I do apologize if truly this is how you perceived the conversations that occurred regarding the recent service you received at the Renaissance LAX. I think it is best not to try to counterpoint this review. Shelene and I wish you and your family well and I hope the little girl who got hurt while playing is feeling...

Orange, California
Reviewed 23 May 2014

Rather than take a van to LAX we used a one-way rental from Avis. This hotel is within very easy walking distance from the Avis return facility. The hotel is off of Century blvd just a little further from the runways than most of the other major hotels and has double glazed windows so airport noise was not a problem...

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Helpful?
Thank tw3retiree
Michael W, General Manager at Renaissance Los Angeles Airport Hotel, responded to this review

Thank you for taking the time to share your experience! I am very pleased to hear that our location worked out so well for you and that you found reception quick, efficient, and friendly. I am also thrilled to hear that you enjoyed your room and found it particularly quiet. I hope we can have the pleasure of your return...

Los Angeles, California
Reviewed 22 May 2014

This was my first time staying here and decided to go down to the bar for a quick bit to eat and a cocktail. Marie at the bar was very courteous and friendly. Very mild mannered but also very respectful and has a easy smile.

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Helpful?
Thank Askme1234
Michael W, General Manager at Renaissance Los Angeles Airport Hotel, responded to this review

Thank you for choosing the Renaissance Los Angeles Airport Hotel for your recent stay! I am very happy to hear about your excellent experience at R Bar, and will be sure to pass along your compliments to Marie. I am glad that you were able to experience our exceptional guest services. I appreciate your positive feedback and hope to have...

Washington DC, District of Columbia
Reviewed 22 May 2014

For starters - the employees here are great! It's not a bad hotel - however....For a Marriott Renaissance which is supposed to be the top tier of Marriott hotels, it's not. It's a standard hotel that you will find in any mid-range to low-range tier hotels. The exterior reminds you of the old Las Vegas strip, the rooms are worn...

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Helpful?
1Thank Ron M
Michael W, General Manager at Renaissance Los Angeles Airport Hotel, responded to this review

I very much appreciate you taking the time to share your feedback, both positive and negative. I am always happy to receive honest comments from our guests, as it helps us to maintain and improve our guest experience. Thank you for your kind words on our staff, as we take great pride in our guest services. However, I apologize that...

San Antonio, Texas
Reviewed 21 May 2014

Juventino I believe was the gentleman waiting on us at breakfast, he wa so attentative and still managed to help other tables! Such a hard worker. The overnight staff was helpful as well, everyone there is very nice and facility was well kept.

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Helpful?
1Thank WendyVee
Elaine A, General Manager at Renaissance Los Angeles Airport Hotel, responded to this review

Thank you for taking the time to write a review of the Renaissance Los Angeles Airport Hotel. I am very pleased to hear your positive feedback on our staff as we take pride in offering excellent customer service to our guests. I also appreciate the kind comment regarding our well kept facility. I hope to have the opportunity to welcome...

Vail, CO
Reviewed 19 May 2014

I arrived at the hotel after a difficult day, having missed my flight out of LAX that afternoon. I was tired and grumpy. The front desk staff were friendly and helpful. Most importantly. Michelle R., Guest Service Technician, came to my room quickly when I called down for help because my television wasn't working. Michelle fixed the problem, was friendly...

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Helpful?
1Thank vailmom_11
Michael W, General Manager at Renaissance Los Angeles Airport Hotel, responded to this review

Thank you for your positive feedback on our guest services. I am delighted to hear that you received such exceptional service from our front desk staff and guest service technician. We take great pride in providing the best possible service to our guests and I am glad we made you feel at home throughout your stay. I hope we will...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
96th Street Bistro
96th Street Bistro
Cuisines: American
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
Experience the sights and sounds of the city's most dynamic business, entertainment and cultural hotspots from Renaissance Los Angeles Airport Hotel. The Navigators at our premier hotel near Los Angeles International Airport (LAX) will help you unlock the beauty of the city the way only those who live here know. Uncover an urban oasis at our luxury hotel, where comfort and technology peacefully coexist in our guest rooms and suites. Enjoy an evening of unforgettable entertainment at our live events, bringing the best in new music, art, food and drinks directly to our guests. Savor delectable California cuisine and wines at our 96th Street Bistro. During downtime, work up a sweat in the well-equipped fitness center or take a refreshing dip in the outdoor pool. With 18,400 square feet of event space and the personal service you deserve, your meeting, wedding or social event at our Los Angeles airport hotel will be as stimulating and inspiring as those on the guest list. Reserve a stay today. ... more   less 

Additional Information about Renaissance Los Angeles Airport Hotel

Address: 9620 Airport Blvd, Los Angeles, CA 90045
Region: United States > California > Los Angeles > Westside
Price Range: ₹ 11,129 - ₹ 16,795 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Los Angeles Airport Hotel 4*
Number of rooms: 499
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Orbitz, Hotels.com, Priceline, TripOnline SA, Travelocity and Jetsetter so you can book your Renaissance Los Angeles Airport Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Renaissance Montura Los Angeles Hotel Los Angeles
Renaissance Los Angeles
Los Angeles Renaissance
Hotel Style:
#22 Luxury Hotel in Los Angeles
#26 Business Hotel in Los Angeles
#54 Romantic Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Los Angeles Airport Hotel staff and other travellers.
41 questions
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Questions? Get answers from Renaissance Los Angeles Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor - hotel is 11 stories tall.”
 of 5 bubbles jcnmac, 3 Jan 2017 | Read review
“Inside rooms would be quieter due to the heavy flight traffic.”
 of 5 bubbles 448genec, 29 Dec 2016 | Read review
“If possible request a room away from jet plane traffic.”
 of 5 bubbles Travel_EDgardo, 26 Dec 2016 | Read review
“Stay on the executive floor.”
 of 5 bubbles Richardmillion, 18 Dec 2016 | Read review
“rooms on west side have sunset potential. Higher is better.”
 of 5 bubbles Tamarack97, 14 Nov 2016 | Read review
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