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Renaissance Los Angeles Airport Hotel

Renaissance HotelsUS$ 207*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Renaissance Los Angeles Airport Hotel
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1,698 Reviews from our TripAdvisor Community

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Showing 1,558: English reviews
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Richmond, Virginia
Reviewed 3 days ago NEW

Had a nice visit while using this hotel. The bar and restaurant are under significant renovation so if this is your scene you might want to wait about 6 more weeks. Room was very nice, outdated bath area but very clean. The front desk staff were extremely helpful. We did book a tour of LA through them, have to tell...

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Helpful?
Thank JWL68
Reggie D, General Manager at Renaissance Los Angeles Airport Hotel, responded to this review

Thank you for taking the time to submit this 4-star review. I'm glad to hear that you enjoyed your stay with us and appreciate your patience during our renovation process. I'm also happy to hear that our staff provided you with the top notch service we strive for and hope we have the opportunity to welcome you back on your...

Deerfield, Illinois
Reviewed 3 days ago NEWvia mobile

The hotel is just starting a renovation, which it definitely needs, so I probably should give them some leeway. However, it took us 3 requests to get extra towels on each of two separate days (since we were only given two small ones). The restaurant is kind of makeshift, although they do pretty well with what they have. It would...

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Helpful?
Thank Mamatenz
Reggie D, General Manager at Renaissance Los Angeles Airport Hotel, responded to this review

Thank you for taking the time to submit this review. I'm sorry to hear about your experience with your request for extra towels and I will address this issue with my team. I appreciate your feedback regarding our restaurant and thank you for your patience with our renovation process. We're very excited for the many improvements we have to come...

Auckland Region, New Zealand
Reviewed 4 days ago NEWvia mobile

I can't believe that any hotel still thinks it's okay to charge $12.95 a day for wifi! My new travel criteria is to boycott any place that doesn't provide wifi as an amenity. Forget the milkshake- doesn't hold a candle to access.

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Helpful?
1Thank CeeBeeAuckland
Reggie D, General Manager at Renaissance Los Angeles Airport Hotel, responded to this review

Hello, and thank you for taking the time to submit this review, as I definitely appreciate your feedback. We do offer complimentary WiFi to Marriott Rewards Members and it is free to join. I do hope you enjoyed your stay with us and would love the opportunity to welcome you back again in the future.

Reviewed 5 days ago NEW

We had an amazing experience at the Renaissance, after some unfortunate mix ups... We had called on our way in from Bakersfield to book the hop on hop off tours and we were all set to go for 7pm. Unfortunately they don't run that late and the front desk agent made a mistake. When we went to the front desk...

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Helpful?
Thank Theresa G
Reggie D, General Manager at Renaissance Los Angeles Airport Hotel, responded to this review

Thank you for taking the time to review your experience, Theresa. While I'm thrilled to have hosted you, I'm disappointed to hear about the mixups with the tour. However, I'm delighted to hear that my team was able to resolve the issue and turn your experience around. Should you return to Los Angeles, I look forward to my next opportunity...

Kent, Washington, United States
Reviewed 6 days ago NEW

Traveling with my wife and daughter we stayed here a couple nights as it was a good deal and close to beach areas. We arrived about midnight at LAX and called for the shuttle but never came, after calling again in 20 minutes was told it should be there in the next 20 minutes but never came again.. so calling...

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Helpful?
Thank Orion W
Reggie D, General Manager at Renaissance Los Angeles Airport Hotel, responded to this review

Thank you for letting us know about your recent stay. I'm very sorry to hear that your experience did not start off on the right foot but I'm thrilled our team was able to make up for it. Thank you for all of your valuable feedback and I hope you'll join us again for a seamless stay in the future.

Warrenton, Virginia
Reviewed 1 week ago NEWvia mobile

The dStaff are great. Very helpful and friendly. Hotel is located off century blvd , near car rental return areas. The rooms are very comfortable and mine had already been renovated. I had a huge flat screen tv and the linens and sheets were great. There is a safe in the room. I had a mini fridge in the room,...

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Helpful?
Thank reese3
Reggie D, General Manager at Renaissance Los Angeles Airport Hotel, responded to this review

Thank you for your great review, Reese! I'm delighted to hear that you experienced excellent customer service throughout your stay and that you enjoyed the various amenities. We appreciate your patience regarding the construction, and hope to have another opportunity to welcome you back for a seamless stay.

Oakland, California
Reviewed 1 week ago via mobile

This large hotel is rather noisy. The room was decent though nothing special. The executive lounge was overcrowded and not appealing at all. As a platinum member, I find the fact that one must pay for alcohol a bit odd. Overall disappointed in this hotel, which I was looking forward to visiting.

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Helpful?
2Thank Travelingbear1000
Reggie D, General Manager at Renaissance Los Angeles Airport Hotel, responded to this review

Thank you for taking the time to share your review. I'm disappointed to hear that your stay did not exceed expectations as I would have hoped. I appreciate your loyalty to Marriott and hope for the opportunity to welcome you again to enjoy member perks and a truly seamless experience.

New York
Reviewed 1 week ago via mobile

The Renaissance near LAX is totally fine for a one night stay when you're planning for a morning trip to LAX. However, I'd say this is closer to a 3 and a half star hotel, not. 4 star as it's listed. We got a decent deal on Priceline so it made the experience worth it.

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Helpful?
Thank jsgold626
Reggie D, General Manager at Renaissance Los Angeles Airport Hotel, responded to this review

Thank you for taking the time to share your feedback with me. I'm disappointed to hear that your visit didn't meet expectations as I would have hoped, as my team and I strive to provide an exceptional experience to all our guests. I hope for the opportunity to welcome you again for a five-star experience in the future.

Tampa, Florida
Reviewed 1 week ago via mobile

The service we received at check-in and through-out our stay was excellent. The room was very clean and the beds were comfortable. The hotel is a bit dated from the stained carpet and the decor in the rooms. The air conditioner was noisy anytime it kicked on but was bearable. Great location as close to the airport.

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Helpful?
1Thank Twtrd55
Reggie D, General Manager at Renaissance Los Angeles Airport Hotel, responded to this review

Thank you for taking the time to share your review. I'm thrilled to hear that you experienced such outstanding service from beginning to end. Thank you for providing us with all of your honest and valuable feedback. I hope you will come back in the future so we can provide you with a five-star stay in every way.

Reviewed 2 weeks ago

Stayed one night whilst in transit. Staff were all very pleasant. Bus from LAX to hotel was great. Rooms were OK, but with quite a lot of corridor noise. No kettle (for Brits who need tea) - but they did bring up a jug of hot water when we asked. Strange breakfast area takes up a lot of the lobby...

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Helpful?
Thank Jennifer P
Reggie D, General Manager at Renaissance Los Angeles Airport Hotel, responded to this review

Thank you for taking the time to submit this review, Jennifer. I'm happy to hear that you enjoyed the service our staff provided, as well as your airport transportation. I appreciate your feedback regarding our breakfast area as well and I hope to have the opportunity to welcome you back on your next visit.

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
96th Street Bistro
96th Street Bistro
Cuisines: American
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Experience the sights and sounds of the city's most dynamic business, entertainment and cultural hotspots from Renaissance Los Angeles Airport Hotel. The Navigators at our premier hotel near Los Angeles International Airport (LAX) will help you unlock the beauty of the city the way only those who live here know. Uncover an urban oasis at our luxury hotel, where comfort and technology peacefully coexist in our guest rooms and suites. Enjoy an evening of unforgettable entertainment at our live events, bringing the best in new music, art, food and drinks directly to our guests. Savor delectable California cuisine and wines at our 96th Street Bistro. During downtime, work up a sweat in the well-equipped fitness center or take a refreshing dip in the outdoor pool. With 18,400 square feet of event space and the personal service you deserve, your meeting, wedding or social event at our Los Angeles airport hotel will be as stimulating and inspiring as those on the guest list. Reserve a stay today. ... more   less 

Additional Information about Renaissance Los Angeles Airport Hotel

Address: 9620 Airport Blvd, Los Angeles, CA 90045-5402
Region: United States > California > Los Angeles > Westside
Price Range: ₹ 10,536 - ₹ 16,961 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Los Angeles Airport Hotel 4*
Number of rooms: 499
Reservation Options:
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Also Known As:
Renaissance Montura Los Angeles Hotel Los Angeles
Renaissance Los Angeles
Los Angeles Renaissance
Hotel Style:
#24 Luxury Hotel in Los Angeles
#26 Business Hotel in Los Angeles
#54 Romantic Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Los Angeles Airport Hotel staff and other travellers.
43 questions
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Questions? Get answers from Renaissance Los Angeles Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very quiet, lounge area under renovation for the next 6 weeks, not looking so hot.”
JWL68, 26 Apr 2017 | Read review
“request the rooms you see on the pictures.”
karelyz2017, 15 Apr 2017 | Read review
“Upper floor is quieter”
TravelerCHC, 9 Apr 2017 | Read review
“We were on the 6th floor facing the airport. That was fine. The noise was from inside.”
BucksCountyWanderer, 4 Apr 2017 | Read review
“airport views are nice, so request that if you like watching planes. not noisy”
TimoLV, 29 Mar 2017 | Read review
5 of 5
Renaissance Hotels
US$ 207* /night
View Deal
TripAdvisorUS$ 207
HotelQuicklyUS$ 245
PricelineUS$ 207
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Prices are for 1 room, 2 adults
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