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After a very delayed flight to LA from Chicago, I was glad to arrive at LAX. I called the hotel for the free shuttle service to the hotel and was told to go to a shuttle section outside. THREE Holiday Inn labeled shuttles came by...More
Stayed in this hotel for one night and unfortunately the night that the hotel had a power outage because lightning struck earlier that day. As we protested about paying full rate, since we had no electricity or WiFi until 10 pm, the hotel manager offered...More
It was very easy to find this hotel from our rental car place. We needed something close to family members. There actually happened to be a thunderstorm when we arrived and apparently lightening struck somewhere vital and we couldn't check in due to a power...More
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Los Angeles-LAX AirportResponded 12 August 2015
Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the bed.
However, we’re sorry we fell below your expectation regarding the air conditioning and the...More
Good place to stay, very close to LAX and the rental companies. When we booked the hotel, we booked it for an extra day as we had a midnight flight back to Australia. When we checked in we were greeted by friendly and helpful staff...More
A good place to stay for couple of nights by the airport. Staff were good and nice spacious rooms with everything that is needed. breakfast was included and exceeded expectations. Nice pool and spa pool. McDonalds across the road and 10 minute taxi ride will...More